Spa Trouble Shooting Guide - Laguna Bay Spas Spa Owner's Manual

Troubleshooting Guide
If you do not see the solution to your problem , please call a
technical support associate at 877-722-4907 for assistance.
When making repairs to your spa, you should always
manually turn the GFCI "off " to eliminate risk of shock.
Problem
Spa Not Working
Spa Won't Turn Off
Spa Leaking
GFCI Tripping
Pump(s) Not Working
Pump(s) run hot
Pump Surges
No or Low Heat
May be Caused By
Power is off
Spa is heating
Spa is filtering
Loose unions
Improper wiring
No power
Pump Cycle has ended Press button to turn pump on
Slice Valves Closed
Blockage in line
Pump running dry
Flow restricted
Water level too low
Blockage or restriction
Spa is at correct
temperature
No power to spa
Slice Valve is Closed
Breaker(s) off
Air lock in pump(s)
Dirty Filter
Might Be Solved By
Reset GFCI and Main Service
Lower temperature
Normal function of spa
Hand tighten unions
Check with electrician
Make sure pump is connected to the
pack
Open slice valves (instructions on
page 19 )
Clear obstructions in filter assembly
Call technical support at 877-722-
4097
Remove debris from filter basket and
suction valves.
Add water
Empty filter basket and clean suction
drain covers
Normal function of spa
Reset GFCI and Main Power Supply
Open slice valves (instructions on
page 19 )
Reset GFCI and Main Breaker
Bleed pump (instructions on page
19 )
Change filter
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