D-Link DGS-3312SR Release 3.5 Manual page 273

12-port gigabit layer 3 stackable switch
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sold "As-Is" without any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything stated
herein to the contrary.
Submitting A Claim: The customer shall return the product to the original purchase point based on its return policy. In case the return policy period
has expired and the product is within warranty, the customer shall submit a claim to D-Link as outlined below:
The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in
sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a copy of the dated purchase invoice for
the product) if the product is not registered.
The customer must obtain a Case ID Number from D-Link Technical Support at 1-877-453-5465, who will attempt to assist the customer in
resolving any suspected defects with the product. If the product is considered defective, the customer must obtain a Return Material Authorization
("RMA") number by completing the RMA form and entering the assigned Case ID Number at https://rma.dlink.com/.
After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure
that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include any manuals
or accessories in the shipping package. D-Link will only replace the defective portion of the product and will not ship back any accessories.
The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery ("COD") is allowed. Products sent COD will
either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer and shipped to D-Link Systems,
Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible for any packages that are lost in transit to D-Link.
The repaired or replaced packages will be shipped to the customer via UPS Ground or any common carrier selected by D-Link. Return shipping
charges shall be prepaid by D-Link if you use an address in the United States, otherwise we will ship the product to you freight collect. Expedited
shipping is available upon request and provided shipping charges are prepaid by the customer.
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA
number is not visible from the outside of the package. The product owner agrees to pay D-Link's reasonable handling and return shipping charges for any
product that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective or non-
conforming.
What Is Not Covered: The Limited Warranty provided herein by D-Link does not cover: Products that, in D-Link's judgment, have been subjected to
abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not
contemplated in the documentation for the product, or if the model or serial number has been altered, tampered with, defaced or removed; Initial
installation, installation and removal of the product for repair, and shipping costs; Operational adjustments covered in the operating manual for the
product, and normal maintenance; Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage; Any hardware,
software, firmware or other products or services provided by anyone other than D-Link; and Products that have been purchased from inventory clearance
or liquidation sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product.
While necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only an Authorized D-Link
Service Office. Improper or incorrectly performed maintenance or repair voids this Limited Warranty.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED "AS-IS"
WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE
DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED
TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. EXCEPT AS EXPRESSLY COVERED UNDER THE
LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE
PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT,
NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT,
INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
(INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE,
COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-LINK'S
PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY
PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO
WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR,
REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM LIABILITY OF D-LINK UNDER
THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING
EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES,
EXPRESS, IMPLIED OR STATUTORY.
Governing Law: This Limited Warranty shall be governed by the laws of the State of California. Some states do not allow exclusion or limitation of
incidental or consequential damages, or limitations on how long an implied warranty lasts, so the foregoing limitations and exclusions may not apply.
This Limited Warranty provides specific legal rights and you may also have other rights which vary from state to state.
Trademarks: D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered trademarks are the property of their respective
owners.
Copyright Statement: No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or
used to make any derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as
stipulated by the United States Copyright Act of 1976 and any amendments thereto. Contents are subject to change without prior notice. Copyright 2004
by D-Link Corporation/D-Link Systems, Inc. All rights reserved.
CE Mark Warning: This is a Class A product. In a residential environment, this product may cause radio interference, in which case the user may be
required to take adequate measures.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communication. However, there is no guarantee that interference will not occur in a particular installation. Operation of this equipment in a residential

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