D-Link DGS-3312SR Release 3.5 Manual page 272

warranty period of not less than 90 days, from date of such repair, irrespective of any earlier expiration of original warranty period. When D-Link
provides replacement, then the defective product becomes the property of D-Link.
Warranty service may be obtained by contacting a D-Link office within the applicable warranty period, and requesting a Return Material Authorization
(RMA) number. If a Registration Card for the product in question has not been returned to D-Link, then a proof of purchase (such as a copy of the dated
purchase invoice) must be provided. If Purchaser's circumstances require special handling of warranty correction, then at the time of requesting RMA
number, Purchaser may also propose special procedure as may be suitable to the case.
After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will
not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. The package must be mailed or otherwise
shipped to D-Link with all costs of mailing/shipping/insurance prepaid. D-Link shall never be responsible for any software, firmware, information, or
memory data of Purchaser contained in, stored on, or integrated with any product returned to D-Link pursuant to this warranty.
Any package returned to D-Link without an RMA number will be rejected and shipped back to Purchaser at Purchaser's expense, and D-Link reserves the
right in such a case to levy a reasonable handling charge in addition mailing or shipping costs.
Software:
Warranty service for software products may be obtained by contacting a D-Link office within the applicable warranty period. A list of D-Link offices is
provided at the back of this manual, together with a copy of the Registration Card. If a Registration Card for the product in question has not been returned
to a D-Link office, then a proof of purchase (such as a copy of the dated purchase invoice) must be provided when requesting warranty service. The term
"purchase" in this software warranty refers to the purchase transaction and resulting license to use such software.
D-Link warrants that its software products will perform in substantial conformance with the applicable product documentation provided by D-Link with
such software product, for a period of ninety (90) days from the date of purchase from D-Link or its Authorized Reseller. D-Link warrants the magnetic
media, on which D-Link provides its software product, against failure during the same warranty period. This warranty applies to purchased software, and
to replacement software provided by D-Link pursuant to this warranty, but shall not apply to any update or replacement which may be provided for
download via the Internet, or to any update which may otherwise be provided free of charge.
D-Link's sole obligation under this software warranty shall be to replace any defective software product with product which substantially conforms to
D-Link's applicable product documentation. Purchaser assumes responsibility for the selection of appropriate application and system/platform software
and associated reference materials. D-Link makes no warranty that its software products will work in combination with any hardware, or any application
or system/platform software product provided by any third party, excepting only such products as are expressly represented, in D-Link's applicable
product documentation as being compatible. D-Link's obligation under this warranty shall be a reasonable effort to provide compatibility, but D-Link
shall have no obligation to provide compatibility when there is fault in the third-party hardware or software. D-Link makes no warranty that operation of
its software products will be uninterrupted or absolutely error-free, and no warranty that all defects in the software product, within or without the scope of
D-Link's applicable product documentation, will be corrected.
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. ("D-Link") provides this Limited Warranty:
•
Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or distributor, and
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Only for products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions or
Protectorates, U.S. Military Installations, or addresses with an APO or FPO.
Limited Warranty: D-Link warrants that the hardware portion of the D-Link product described below ("Hardware") will be free from material defects
in workmanship and materials under normal use from the date of original retail purchase of the product, for the period set forth below ("Warranty
Period"), except as otherwise stated herein.
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Hardware (excluding power supplies and fans): Five (5) Years
•
Power supplies and fans: One (1) Year
•
Spare parts and spare kits: Ninety (90) days
The customer's sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will be, at D-Link's option, to
repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid. Any
repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have an
identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link
reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware. Repaired or replacement hardware will
be warranted for the remainder of the original Warranty Period or ninety (90) days, whichever is longer, and is subject to the same limitations and
exclusions. If a material defect is incapable of correction, or if D-Link determines that it is not practical to repair or replace the defective Hardware, the
actual price paid by the original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective Hardware. All
Hardware or part thereof that is replaced by D-Link, or for which the purchase price is refunded, shall become the property of D-Link upon replacement
or refund.
Limited Software Warranty: D-Link warrants that the software portion of the product ("Software") will substantially conform to D-Link's then
current functional specifications for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for
a period of ninety (90) days ("Software Warranty Period"), provided that the Software is properly installed on approved hardware and operated as
contemplated in its documentation. D-Link further warrants that, during the Software Warranty Period, the magnetic media on which D-Link delivers the
Software will be free of physical defects. The customer's sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited
Warranty will be, at D-Link's option, to replace the non-conforming Software (or defective media) with software that substantially conforms to D-Link's
functional specifications for the Software or to refund the portion of the actual purchase price paid that is attributable to the Software. Except as
otherwise agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the
license granted by D-Link for the Software. Replacement Software will be warranted for the remainder of the original Warranty Period and is subject to
the same limitations and exclusions. If a material non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not
practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by D-Link;
provided that the non-conforming Software (and all copies thereof) is first returned to D-Link. The license granted respecting any Software for which a
refund is given automatically terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for Hardware and Software portions of D-Link's products will not be
applied to and does not cover any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in
which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being