D-Link xStack DES-3800 Series User Manual page 375

Link Service Office is provided in the back of this manual. FAILURE TO PROPERLY COMPLETE
AND TIMELY RETURN THE REGISTRATION CARD MAY AFFECT THE WARRANTY FOR
THIS PRODUCT.
Submitting A Claim. Any claim under this limited warranty must be submitted in writing before the end
of the Warranty Period to an Authorized D-Link Service Office. The claim must include a written
description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to
confirm the same. The original product owner must obtain a Return Material Authorization (RMA)
number from the Authorized D-Link Service Office and, if requested, provide written proof of purchase
of the product (such as a copy of the dated purchase invoice for the product) before the warranty service
is provided. After an RMA number is issued, the defective product must be packaged securely in the
original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA
number must be prominently marked on the outside of the package. The packaged product shall be
insured and shipped to Authorized D-Link Service Office with all shipping costs prepaid. D-Link may
reject or return any product that is not packaged and shipped in strict compliance with the foregoing
requirements, or for which an RMA number is not visible from the outside of the package. The product
owner agrees to pay D-Link's reasonable handling and return shipping charges for any product that is
not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-
Link not to be defective or non-conforming.
What Is Not Covered:
This limited warranty provided by D-Link does not cover:
Products that have been subjected to abuse, accident, alteration, modification, tampering, negligence,
misuse, faulty installation, lack of reasonable care, repair or service in any way that is not contemplated
in the documentation for the product, or if the model or serial number has been altered, tampered with,
defaced or removed;
Initial installation, installation and removal of the product for repair, and shipping costs;
Operational adjustments covered in the operating manual for the product, and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage;
and
Any hardware, software, firmware or other products or services provided by anyone other than D-Link.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN,
THE PRODUCT IS PROVIDED "AS-IS" WITHOUT ANY WARRANTY OF ANY KIND
INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY
CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE
DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS.
EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN,
THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE
PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT
LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR
EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR
DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF