Printronix N7000 H-Series User Manual page 183

Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting
Displayed Message
CRTG COMM ERR No
See User Manual
CRTG MISSING Yes
Install new RBN
CRTG NOT SETx Yes
Re-install RBN
CTL VOLT FAIL* No
D50 Status %XX No
Clearing Flash
D51 Status %XX No
Programming...
D55 Status: Send No
Program to EC
Can User
Explanation
Correct?
The hardware cannot
communicate properly
with the cartridge.
The ribbon cartridge is
missing or installed
improperly.
The ribbon cartridge is
not properly positioned.
Controller Voltage
Failure. 15 V failure on
the controller board.
Status message: The
printer is clearing its flash
memory, where %XX
represents the
percentage completed.
Status message: The
printer is loading
firmware, where %XX
represents the
percentage completed.
Status message: The
printer is loading the
engine controller program
into the engine controller
(EC).
N7000 STD ASCII Printers Fault Messages
Solution
1. Make sure the ribbon cartridge
is seated properly.
2.
Remove and replace the ribbon
cartridge if necessary.
3.
Contact your authorized
service representative.
1. Make sure a ribbon cartridge is
installed in the printer.
2.
Make sure the ribbon cartridge
is seated properly.
3.
Remove and replace the
cartridge if necessary.
4.
Contact your authorized
customer service
representative.
1. Make sure a ribbon cartridge is
installed in the printer.
2.
Make sure the ribbon cartridge
is seated properly.
3.
Remove and replace the
cartridge if necessary.
4.
Contact your authorized
customer service
representative.
Contact your authorized service
representative.
No action is required.
No action is required.
No action is required.
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