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Table 13. N7000 H-Series Fault Messages Troubleshooting
Displayed Message
437:REG MISSING
Yes
Use Correct RBN
438:TIP MISMATCH
Yes
Use Correct RBN
439:SHTL MISMATCH
Yes
Use Correct RBN
440:RWP DOWNLOAD
No
Please Wait
601:15V CTL FAIL*
No
602:23.5V CTL FAIL*
No
604:48V CIRCUIT*
No
See User Manual
605:48V PWR FAIL*
No
606:Power 8.5V
No
CHECK
607:CTL VOLT FAIL*
No
608:DRIVER CIRCUIT
No
BAD
Can User
Explanation
Correct?
The incorrect cartridge type
is being used for the printer.
The incorrect cartridge type
is being used for the printer.
This message displays when
an Extended Life Ribbon is
mounted on a 3H printer.
Status message indicating
the software in the cartridge
is being updated. The user
must wait fo rthe update to
complete.
Controller voltage failure.
23.5 Volt Controller failed: a
voltage failure on the
controller board.
Either the power supply is
not generating a proper 48
Volts or the controller board
is not detecting a 48 Volt
output from the power
supply board.
Internal power failure.
8.5 Volt power failed.
Internal power failure.
Controller Voltage Failure.
15 V failure on the controller
board.
Driver Circuit Bad. The
hammer coil count test
failed.
N7000 H-Series Printers Fault Messages
Solution
Install region X ribbon cartridge
in the printer.
NOTE: Specify the region of
the printer when
ordering ribbons.
Install the correct ribbon
cartridge type in the printer.
Install Standard Life Ribbon.
No action is required.
Contact your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
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