Troubleshooting Tips; Problem Causes And Suggestions - Sierra Wireless AirCard 710 User Manual

8: Troubleshooting Tips

• Problem Causes and
Solutions
• Reinstalling the
AirCard Driver
• Resolving Resource
Conflicts
Table 8-1: Problem Causes and Suggestions
Problem/Symptom
The Watcher splash
screen (the screen
that displays when
Watcher is starting
up) is frozen.
Rev D Jan.02
This section helps you deal with any problems you may
experience with the AirCard 710/750 wireless network card.
Problem Causes and
Suggestions
When properly installed, the AirCard 710/750 wireless
network card is a highly reliable product. Most problems are
caused by one of these issues:
•
The wrong driver has been installed.
•
System resources required by the AirCard are in use by
other devices.
•
Network coverage is not available (either because you are
outside the coverage area, or because of an account or
network problem).
This section describes how to diagnose and solve these and
other problems. If, after reading this section, you are unable to
resolve a problem, contact Sierra Wireless.
Possible Causes
a.
If you are unable to resolve
this problem by restarting
your computer, you may have
a resource conflict.
Suggestions
a.
See the section "Resolving Resource
Conflicts" on page 66.
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