Active Call Actions; Receiving A Second Call - Nortel IP Phone 2002 User Manual

Standard
60

Active call actions

After you answer a call, the following options are available.
Table 11 Call in-progress options
Press
Trnsfr
Audio
Call
Park

Receiving a second call

If you are on an active call and a second call comes in on the same line, the
IP Phone 2002 alerts you with an audible beep and by displaying the ringing call
information.
The following list shows an example of what happens when a second call is
received:
— While mjane and jdoe are talking, jdoe receives a call from csmith.
— An audible beep alerts jdoe of the call from csmith.
— The information about the call with mjane no longer appears on the
— The caller ID for csmith displays and a ringing icon appears.
— The soft keys along the bottom of the screen also change. The soft keys
NN42020-126 MCS 5100 Release 4.0
To
Transfer the call to another party.
Display details about the current codec
setting and change your codec. See
"Changing audio settings while on a
call" on page 97
Initiate a new outgoing call.
Place the call on hold on the system so
that another person can retrieve it. See
"Call Park" on page 64
information.
Note: You cannot receive a second call while you are on an emergency
services call.
screen.
apply to csmith's call.
Standard 01.05
for more information.
for more
March 2009