New In This Release; Feature Changes; Cfw And Dnd E911 Operator Callback - Nortel IP Phone 2002 User Manual

Standard

New in this release

The following sections describe what is new in this document for Multimedia
Communication Server (MCS) 5100 Release 4.0.

Feature changes

The following new features affect this document:
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The following sections describe how the features affect this release.

CFW and DND E911 Operator Callback

This feature changes the Enhanced 911 (E911) system so that when an emergency
operator calls back a caller who dialed 911, the call is not blocked, rerouted, or
preempted by other calls. Therefore, the caller who made the 911 call can be
contacted directly. The following settings are overridden during an E911 call:
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This feature also gives the callback priority if the Application Server is in a minor
or major overload situation.
"CFW and DND E911 Operator Callback" on page 11
"MCP granular service packaging" on page 12
"Multiple Login restrictions" on page 12
"MCS E911 caller hold" on page 12
Do Not Disturb (DND) enabled
Call Forwarding (CFW) enabled
Routable Services enabled
IP Phone 2002 User Guide
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