Parking A Call For A Specific User; Transfer A Call; Making A Blind Transfer - Nortel IP Phone 2002 User Manual

Standard

Parking a call for a specific user

1
Press the Park soft key.
2
Press the User soft key.
3 Enter the name or address of the person who must retrieve this call and press
the Ok soft key.
The user receives a message on their display. If the call is not retrieved then it
is returned to your telephone.

Transfer a call

You can transfer a call without speaking to the recipient (blind transfer), or you
can speak to the recipient before you make the transfer (consult transfer).

Making a blind transfer

While you are on a call, you can transfer a call to another party without waiting
for that party to answer. The originating or terminating party can initiate the
transfer, but is not included in the call after the transfer.
1 Press the Trnsfr soft key.
2 Enter the address where you want to transfer this call, or press the quick
buttons to access and select an entry from the inbox, outbox, or address book.
3
Press the Trnsfr soft key.
The display prompts you to select whether you want to consult with the called
party.
Tip: If you want to take a call from another device, or move to another
location, you can park a call against yourself. The parked call does not
your phone if you do not retrieve it within the specified time.
Note: You cannot transfer an emergency services call.
IP Phone 2002 User Guide
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