Serial Communication - Basler A400K User Manual

6.2.4 RS-644 Serial Communication
Use the serial communication troubleshooting charts if you think that there is a problem with RS-
644 serial communication or if you have been directed here from another chart.
Serial Communication Chart
Always switch off power to the system before making or breaking any connection.
The RS-644 port used by the A400
the documentation for your frame grabber. Make sure that you have installed
all software related to the port and that the port has the following settings:
8 data bits, no parity, 1 stop bit, and bitrate = 9600 bps.
Is the port software installed and are the port settings correct?
Start the Camera Configuration Tool Plus (CCT+) and click on the port selector
drop down menu that appears below the menu bar. A list will show any RS-644
port(s) available on the frame grabber. RS-644 ports are identified in the list by a
port number and a *.dll library name. Click on an RS-644 port in the list.
Does a list of camera settings appear?
Does a "Can't connect to the port because the
port is in use" message appear?
Does a "This type of camera is not
supported" message appear?
The port is present and can be accessed but the camera is
not responding. Make sure that:
The camera has power and that the power source meets
the requirements in Section 2.8.
You are using the correct data cable between you camera
and the frame grabber (see Section 2.2).
The wires in the data cable are continuous.
The cable connections are firmly seated.
After you made these checks, is the problem still present?
Basler A400k
DRAFT
(without a k-BIC)
is located on the frame grabber. Check
k
Yes
No
No
No
Yes
Contact Basler Technical Support.
The contact numbers appear after the title page of this manual.
No
The port is present but the CCT+ can not access the port.
Yes
Make sure that no other program has access to the port.
You may need to update the CCT+. To download the
latest version of the tool, go to the Basler web site at
Yes
Once you have downloaded the latest version of the
tool, uninstall the old version of the tool from your
computer and install the new version.
Start the CCT+, click the "No port selected" button,
and select an RS-644 port from the list.
Does a list of camera parameters appear?
Yes
The RS-644 port is operating
No
correctly. Exit this chart.
Troubleshooting
Make corrections
and then restart
your computer.
The RS-644
port is
Yes
working
correctly. Exit
this chart.
www.basler-vc.com.
No
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