Bridged Appearance - Avaya 2420 User Manual

To record, playback, or delete ACD announcements:
1. Dial the Recorded Announcements feature access code: #1 followed by the extension
assigned to integrated announcements.
If an announcement session is already active or a Save or Restore is in progress,
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you hear reorder tone.
2. When you hear dial tone, do one of the following:
Note: If you hear recall dial tone rather than normal dial tone, more than 90% of the
announcement board memory has been used.
-- Dial 1 to record an announcement.
-- If recording access is granted, you hear record tone (one low burst of tone), and you
can begin recording. When you are finished, hang up or press #. (If you press #, you hear
dial tone. You can then play the announcement or delete it or record again, by dialing 1,
2, or 3.
Note: If the announcement is protected, you hear intercept tone (the announcement must
be unprotected until recorded). If the announcement is currently being played to users,
you hear reorder tone.
-- Dial 2 to play or repeat a recorded announcement.
-- You hear your recorded announcement and then dial tone.
Note: If nothing was recorded, you hear reorder tone.
-- Dial 3 to delete an announcement.
When the announcement is deleted, you hear confirmation tone.
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Note: If the announcement is being played to users, is protected, or has not been
recorded, you hear reorder tone.
Permits you to answer, originate, or join in calls at someone else's extension by pressing a
bridged appearance button on your telephone. This button can be any call appearance button
labeled with another user's extension number, as assigned to you by MSU Telecom Systems.
Use to assist in handling calls for a designated co-worker.
To answer a bridged appearance call:
1. Press the bridged appearance button next to the name or number you are answering.

Bridged Appearance

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