Avaya IP Office 2420 Quick Reference Manual

Programmable Buttons
The programmable buttons enable you to access a range of IP Office system features. Some of these
features are available by default, others can only be programmed by your system administrator. Contact
your system administrator for more information.
Admin and Admin1 are two functions that enable you to program the most frequently used functions
against other feature keys. The programmable features that are available via Admin and Admin1 are:
Admin Name Description
Acct Account Code Entry
AD Abbreviated Dial
Admin Self-Administer
AutCB Automatic Callback
CFrwd Call Forwarding All
CPark Call Park
CPkUp Call Pickup
Dir Directory
DPkUp Directed Call Pickup
GrpPg Group Paging
HfAns Internal Auto-Answer
HGNS+ Set Hunt Group Night Service
Default Feature Codes
You can access a variety of system features by dialling short codes. The following table shows the default
feature codes. For a full list of your phone's default feature codes, see the IP Office 2420 User Guide.
Replace N, where shown, with an appropriate number. For example, *07*N#, where N is the extension to
which you want your calls forwarded to, when you have forwarding switched on.
Short Code Description
*00 Cancel All Forwarding
*01 Forward Unconditional On
*02 Forward Unconditional Off
*03 Forward On Busy On
*04 Forward On Busy Off
*05 Forward On No Answer On
*06 Forward On No Answer Off
*07*N# Forward to Number
*08 Do Not Disturb On
*09 Do Not Disturb Off
*10*N# Do Not Disturb Exception Add
*11*N# Do Not Disturb Exception Delete
*12*N# Follow Me Here
*13*N# Follow Me Here Cancel
*14*N# Follow Me To
*17 Voicemail Collect
*18 Voicemail On
*19 Voicemail Off
*20*N# Set Hunt Group Night Service
*21*N# Clear Hunt Group Night Service
*30 Call Pick Up Any
Further information about Avaya IP Office is available from
http://www.avaya.com/ipoffice/knowledgebase.
Reference: 15-601110
Issue 1 (1 June 2006)
IP Office 2420 Quick Reference Guide
Admin Name Description
Park Call Park to Other Extension
Prog Abbreviate Dial Program
SAC Send All Calls
Spres AD Suppress
Timer Timer
TmDay Time of Day
Admin1 Name Description
Park Park
<User> User
<Group> Group
Flash Hook Flash
<Number> Dial Preset Number
Short Code Description
*31 Call Pick Up Group
*29 Toggle Calls
*32*N# Call Pick Up Extension
*33*N# Call Queue
*34 Hold Music
*35*N# Extn Login
*36 Extn Logout
*37*N# Park Call
*38*N# Ride Call
*39 Relay On
*40 Relay Off
*41 Relay Pulse
*45*N# Call Steal
*46 Call Steal
*47 Conference Add
*48 Voicemail Ringback On
*49 Voicemail Ringback Off
*50 Forward Hunt Group Calls On
*51 Forward Hunt Group Calls Off
*53*N# Call Pickup Members
*57*N# Forward On Busy Number
www.avaya.com/support and also from
IP Office 2420 Quick Reference Guide
This guide covers the basic functionality of your IP Office 2420 phone.
For more information on your phone settings and features, see the IP Office 2420 User Guide.
The diagram below shows the main phone features:
1 Feature Buttons/Display
2 Message Waiting Lamp
3 Page Left/Right
4 Softkey
5 Messages
6 Hold
7 Transfer
8 Conference
9 Drop
10 Redial
11 Dialling Pad
12 Volume Controls
13 Mute
14 Headset
15 Speaker
16 Exit