Call Park; Call Pickup - Avaya 2420 User Manual

3. Hang up.
To cancel Call Forwarding:
1. Press the Call Fwd button again (while on-hook).
or, Dial the Call Forward Cancel code #2 (while off-hook).
Allows you to put a call on hold at your telephone, for retrieval at any extension. The call
parking feature must be administered by MSU Telecom Systems.
To park a call for retrieval from any extension:
1. While on the call, press the
2. Dial the Call Park code *6.
3. Press the
4. Hang up.
To retrieve a parked call:
1. Pick up the handset or press the
2. Dial the Answer Back code: #6.
3. When you hear a dial tone, dial the extension at which you parked the call. If you receive
intercept tone, the parked call has been disconnected or retrieved by someone else.
Lets you answer a call at your telephone for another extension in your pickup group. Use when
you wish to handle a call for a group member who is absent or otherwise unable to answer.
To answer a call placed to your pickup group:
Note: You can only use this feature if you and the called party have been assigned to the same
pickup group by MSU Telecom Systems. Extensions in a pickup group need to be within hearing
distance of each other.
1. Press the designated Call Pickup button.

Call Park

Transfer button.
Transfer button again. Wait for the confirmation tone.

Call Pickup

Speaker button.
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