Call Forwarding All Calls; Call Park - Avaya 2420 User Manual

Call Forwarding All Calls

The Call Forwarding feature temporarily forwards all your calls to another
extension or to an outside number, depending on your system.
To temporarily redirect all calls to an extension or outside number of
your choice
1. Press the
Call Fwd
or Dial the Call Forward feature access code (while off-hook).
Note: If you have console permission, next, dial the extension number
whose calls are to be forwarded; receive dial tone.
2. When you hear dial tone, dial the extension or number where calls will
be sent.
3. When you hear confirmation tone, hang up.
To cancel Call Forwarding
Press the
Call Fwd
cancel code (while off-hook).

Call Park

The Call Park feature allows you to put a call on hold at your telephone for
retrieval at any extension.
To park a call at your extension (for retrieval at any extension) when a
Call Park button is administered
1. Press Call Park.
2. Hang up.
To park a call at your extension (for retrieval at any extension) when a
Call Park button is not administered
1. Press
2. Enter the Call Park feature access code.
3. When you hear confirmation tone, hang up.
To retrieve a parked call from another extension
1. Pick up the handset or press
2. Dial the Answer Back feature access code.
3. When you hear a dial tone, dial the extension at which you parked the
call.
If returning to a call parked at your telephone, dial your own
extension.
button (if administered) (while on-hook or off-hook)
button again (while on-hook) or Dial the Call Forward
.
.
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