Sunrise spas Spas Owner's Manual

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SPA OWNER'S MANUAL

IMPORTANT SAFETY INSTRUCTIONS

PART A – GENERAL MANUAL

(APPLIES TO ALL SPAS)

INSTALLATION AND ELECTRICAL CONNECTION

START UP AND OPERATION

MAINTENANCE

O1M-A

Read in conjunction with Part B – brand specific manual

to form a complete Owner's Manual

Table of Contents

Need help?

Do you have a question about the Spas and is the answer not in the manual?

Questions and answers

Michael Brooks

March 14, 2025

I need to replace both jet pump motors, one is smaller than the other and manufacture decal is missing on my 2014 Sunrise Aquarian 989 SR-2 hot tub. Any suggestions on what to buy?

John Rivard

April 25, 2025

Where are pumps located in 2017 Meridian spa?

1 comments:

Mr. Anderson

May 12, 2025

In the 2017 Sunrise Spas Meridian spa, the horizontal heater is attached to the bottom of the spa pack. The 2-speed jet pump is used to operate hydrotherapy jets and may also circulate water in models without a circulation pump. The circulation pump moves water through the filter and heater system. The air blower pump is used to create bubbling effects through air injectors. Specific physical locations of the pumps inside the spa cabinet are not detailed in the provided information.

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Summary of Contents for Sunrise spas Spas

Page 1: Important Safety Instructions
SPA OWNER’S MANUAL IMPORTANT SAFETY INSTRUCTIONS PART A – GENERAL MANUAL (APPLIES TO ALL SPAS) INSTALLATION AND ELECTRICAL CONNECTION START UP AND OPERATION MAINTENANCE O1M-A Read in conjunction with Part B – brand specific manual to form a complete Owner’s Manual...
Page 2: Table Of Contents
INDEX Table of Contents CONGRATULATIONS ON THE PURCHASE OF YOUR NEW SPA ........................3 YOUR PERSONAL SPA DATA ..................................5 IMPORTANT SAFETY INSTRUCTIONS ................................6 INSTALLATION INSTRUCTIONS ................................... 9 WHAT’S INSIDE YOUR SPA ..................................11 WHAT'S UNDER YOUR SPA (THE EQUIPMENT) ............................16 START-UP .........................................
Page 3: Congratulations On The Purchase Of Your New Spa
CONGRATULATIONS ON THE PURCHASE OF YOUR NEW SPA We have tried to compile a complete, easy to understand manual all about your spa and its' maintenance. Years of research and development have gone into producing the superior quality product you have purchased.
Page 4 ATTENTION: SPA OWNER In the immediate vicinity of the spa, a sign must be posted stating the following: 1) The spa’s address 2) Location of the nearest telephone with posted emergency numbers 3) Nearest available police department, fire department and ambulance/rescue unit CONDITIONS OF WARRANTY AND CONSUMER OBLIGATIONS As a new spa owner, you have specific obligations in regards to the installation and safe use of this spa.
Page 5: Your Personal Spa Data
YOUR PERSONAL SPA DATA Before you begin the installation of your new spa please take a few minutes to fill out the details of your spa. This information will become invaluable later should you have a question for your dealer or should you need to make a warranty claim.
Page 6: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS WARNINGS DANGER: Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use this spa unless they are supervised at all times. DANGER: Risk of Injury. The suction fittings in this spa are sized to match the specific water flow created by the pump.
Page 7: Read And Follow All Instructions
READ AND FOLLOW ALL INSTRUCTIONS When using this equipment, basic safety precautions should always be followed. Including the following: a) A green coloured terminal or a terminal marked G, GR, Ground, Grounding or the international grounding symbol is located inside the supply terminal box or compartment. To reduce the risk of electric shock, this terminal must be connected to the grounding means provided in the electric supply service panel with a continuous copper wire equivalent in size to the circuit conductors supplying this equipment.
Page 8 IMPORTANT SAFETY INSTRUCTIONS FOR SPAS WITH AUDIO SYSTEMS CAUTION: Risk of Electric Shock. Do not leave compartment door open. CAUTION: Risk of Electric Shock. Replace components only with identical components. Do not operate the audio/video controls while inside the spa.
Page 9: Installation Instructions
INSTALLATION INSTRUCTIONS Remember, your new spa is a powerful piece of electrical and plumbing equipment. You owe it to yourself, your family and your friends to install it correctly and safely. Before attempting to hook-up or use your spa, please read the following instructions. POSITIONING OF YOUR SPA - CONSIDERATIONS Your spa is completely self-contained.
Page 10 ACCEPTABLE SPA SUPPORT BASES Concrete Pad 4" to 6" thick with provision for run off Patio Stones, Pavers etc. Levelled with proper preparation of the earth Wooden Deck Floor Incl. centre support uprights in concrete and joists spaced 12" on centre Engineered Plastic Spa Pad Following pad manufacturer's instructions Unacceptable Spa support bases include crushed gravel, stone dust, bare earth, platform built directly...
Page 11: What's Inside Your Spa
WHAT’S INSIDE YOUR SPA HYDROTHERAPY JETS A variety of jet sizes and internal styles are used in unique seating patterns to achieve superior hydrotherapy in individual spa models. Therefore, not every jet described or pictured below is in every model. Not all jet internal styles are available in all jet sizes. To adjust the water volume, simply turn the jet face clockwise to the off position or counter clockwise to the maximum position.
Page 12 Nozzle Type Hydrotherapy Effect Description A steady, non-adjustable stream of water. Fixed Stream A volume adjustable stream of water. Adjustable Fixed Stream A steady volume adjustable stream of water with adjustable nozzle direction Directional A volume adjustable stream of water that gives the feel of a rotating stream of water without moving parts.
Page 13 All suctions in our spas are VBG compliant for your safety. Bottom Drain (Most models) This grated fitting, connected to the drain valve, allows for uninterrupted draining of the spa to the lowest level possible in each model.
Page 14 Skimmer/Filter This is the housing for your cartridge filter(s) and provides skimming action to remove surface debris. Some models have a removable basket from which debris can be dumped. Teleweir Whitewater Whitewater Roadster (Sunrise) (Paragon) DECK CONTROLS Diverter Valves These wave handle valves are used to direct water flow between 2 groups of jets. You can choose 1 group independently or mix between the 2 groups.
Page 15 Head Cushions The many head cushions you will find in our spas are designed to add comfort to your spa experience. Whether it is just to rest you head as you sit back and...
Page 16: What's Under Your Spa (The Equipment)
WHAT’S UNDER YOUR SPA (THE EQUIPMENT) The spa's control pack, circulation pump, heater, drain connection and ozonator may be accessed by removing the cabinet panel along the control side of the spa. Removing the panel(s) to the right or left of the spa's main access panel will allow access to the jet pumps, blower and any other optional equipment.
Page 17 Varimax Pump This optional variable speed jet pump is controlled by a separate keypad on the deck of the spa. The speed of the pump can be lowered, raised or set to alternate between 2 speeds allowing you to customize the therapy even more.
Page 18: Start-Up
START-UP HOW YOUR SPA WORKS Circulating, Heating and Filtering Dedicated 24/7 circulation pump or low speed of a 2 speed pump (depending on model). Immersion heating element within a stainless steel heater barrel. Filter System Single or two-cartridge system that is accessible from inside the spa. Hydrotherapy A combination of up to three (3) single or 2-speed jet pumps provides a gentle, low-speed therapy or intense, high-speed therapy.
Page 19 Lighting Your spa is equipped with a multi-LED spa light allowing you to enjoy the effects of a colour changing LED light system. LED lights around the perimeter of the spa create a special effect of colour changing lights. LED Light Operation Your spa may be equipped with an LED light system consisting of perimeter lights, lighted water feature(s), lighted jets and a thru wall underwater spa light, depending on the spa model and options.
Page 20: Filling Your Spa
Heat up times will vary based on volume of water in the spa, but you can generally expect 6-8 hours to reach maximum temperature. Spas running on 120VAC will have a longer initial heat-up time. Always view the temperature display before entering the water. For your own personal safety, do not enter when the temperature exceeds the maximum set point of 40°C (104°F).
Page 21: Mp3 System Operation
MP3 SYSTEM OPERATION The MP3 ready system will work with any digital audio player or any audio source whose output (usually headphone jack) can be adapted to the 3.5mm stereo cable 1. Plug the3.5mm stereo gold plated cable (provided in the dock) into your MP3 player or other portable media.
Page 22: Maintenance
MAINTENANCE To protect the equipment and the bathers using your spa, regular maintenance must be performed. CARING FOR THE ACRYLIC SURFACE This beautiful acrylic surface is among the glossiest, high quality surface materials available. It's hard, non-porous surface prevents dirt from accumulating and resists stains better than other plastic materials. With normal use, it is so durable it will retain its beauty with only a minimum of care.
Page 23 SPA HARD COVER In an uncovered spa, over 90% of the heat loss is from the spa surface. The evaporation also affects the chemical balance and could create humidity problems indoors. Hard covers are engineered for maximum thermal efficiency and appearance. They are hinged in the middle for easier handling, and the zippers allow the tapered styrofoam inserts to be changed if damaged.
Page 24: Diverter Valve Maintenance
DIVERTER VALVE MAINTENANCE If your spa has a water diverter valve, it is important that you conduct regular maintenance on it to ensure that it continues to move freely and does not begin to leak. The best time to do this maintenance is when you are doing a drain and refill.
Page 25: Filter System
FILTER SYSTEM GENERAL INFORMATION You will need to regularly inspect your filter cartridges to ensure they are clean. As your cartridges get dirtier they could effect:  Heating of the spa water: restricted water flow from a clogged filter can cause error codes to display on the control pad and prevent the spa from heating properly ...
Page 26: Draining Your Spa
DRAINING YOUR SPA KNOWING WHEN TO DRAIN Dissolved solids from bather load and ongoing chemical treatment accumulate in your spa water. The early sign of a high level of dissolved solids is unmanageable cloudy water. When in doubt, remember that the best chemical for your spa is fresh water! HOW TO DRAIN YOUR SPA 1) Turn down the set point on your spa and allow adequate time for the water to cool down.
Page 27: Winterizing Your Spa
Rotary Screw Drain (Models with Molded Bottom Pan) Located through the equipment base, this drain fitting accepts a garden hose connection. To open simply turn the outer perimeter counter clockwise until it stops. Then pull the assembly forward to open the inner drain valve.
Page 28: Troubleshooting Your Spa
TROUBLESHOOTING YOUR SPA COMMON PROBLEMS AND HOW TO SOLVE THEM NOTICE: A large number of problems on start up can be attributed to mis-wiring and a poor understanding of how the spa operates and its' features. Take the time to read and understand this manual. If you have any questions contact your dealer. GROUND FAULT CIRCUIT INTERRUPTER (GFCI) OR RESIDUAL CURRENT DETECTOR (RCD) SHUTS OFF ON INITIAL START UP Probable...
Page 29 NO HEAT OR HEAT TOO LOW Probable Set point is not at desired level. cause #1: Action: Review set point and change if necessary. Probable Circ pump is not running or pumping. cause #2: Action: Check if valves on circ pump/heater system are open (handle pulled up exposing valve shaft, safety clips should be in place to prevent valve closure).
Page 30 JET(S) DO NOT COME ON WHEN PUMP KEY IS PRESSED Probable Jet pump is not plugged into spa pack. cause #1: Action: Plug pump in and test. Probable Jet pump fuse blown in spa pack. cause #2: Action: Locate & test/replace pump fuse in spa pack. Contact dealer if problem persists. Probable Jet pump is not primed.
Page 31 AIR INJECTORS DO NOT BUBBLE WHEN BLOWER KEY IS PRESSED Probable Air blower is not plugged in to spa pack. cause #1: Action: Plug blower in and test. Probable Blower fuse blown in spa pack. cause #2: Action: Locate and test/replace blower fuse in spa pack. Call dealer if problem persists. Probable Air blower disconnected from blower plumbing.
Page 32 NO AIR/WATER MIXTURE COMING FROM A JET Probable Air control is closed cause #1: Action: Open air control Probable Water volume through jet is too low to draw air cause #2: Action: Increase water volume by turning jet face Probable Adjustable jet internal is loose.
Page 33 HOW TO CHECK A FUSE Note: You should only remove/check a fuse if you feel comfortable doing so. Do not risk personal injury. If in doubt, contact your service technician. Fuses are located within the wiring compartment. Always replace fuses with the same style and amp value as shown on the label inside the wiring compartment! Small Glass Fuses 1) Shut off power to the spa.
Page 34 BP501/601 Series Spa Packs Includes: SR1BP501, SR2BP501, SR2BP501X, SR2BP601, SR2BP601X “Typical Board Layout” Fuse Size Protects 3A, 250V Ozonator 10A, 250V Blower (when connected to J14) 3A, 250V Spa Light Pump 1, Circ Pump, Audio, pump 2(when connected to J14) 0.3A, 250V Transformer Leisure Manufacturing Inc.
Page 35 BP2000/2100 Series Spa Packs Includes: SRBP20, SRBP20X, SRBP20MS, SRBP21, SRBP21X, SRBP21MS “Typical Board Layout” Fuse Size Protects Component(s) plugged into J1 on expander board Typically Pump 2, Pump 3, Microsilk 10A, 250VAC Ozonator, Circ Pump 0.3A, S10-B10 Transformer 3A,S10-B10 Spa light Pump 1, Audio 10A, 250V Blower (J14)
Page 36: Water Treatment Guide
WATER TREATMENT GUIDE HEALTH HAZARD: THE WATER IN YOUR SPA MUST BE CHEMICALLY TREATED AND MAINTAINED AT REGULAR INTERVALS. Bacteria can enter your spa water through the fill source, the bathers, and the environment. It is the responsibility of the spa owner to chemically treat the spa water in accordance with the local standards.
Page 37 Does your spa have a Fresh Water Ozone system on it? 1) The Fresh Water Ozone System is very simple to monitor. Follow the procedures listed below to ensure continued clean, healthy water. 2) Using chlorine and a DPD test kit, measure Free Available Chlorine (FAC) and Total Chlorine (TC). As long as the difference is less than 0.5 ppm, the powerful oxidizer from the Fresh Water Ozone system is entering your spa and cleaning your water.
Page 38 To keep your spa water sparkling clear and odour free, follow these steps: 1) Spas with adjustable filter cycles should be operated a minimum of 8 hours a day to remove suspended particles that may exist.( 4 hours per a 12 hour period) 2) Test pH to maintain a level of 7.2 to 7.6.
Page 39: Chemical Safety Tips
CHEMICAL SAFETY TIPS READ THE DIRECTIONS CAREFULLY 1) Always add chemicals to water, never add water to chemicals. 2) Do not mix chemicals. 3) Store chemicals in a cool dry place - out of reach of children. 4) In case of contact or if chemical is swallowed, follow emergency advice on product label. 5) Do not smoke near chemicals.
Page 40 COMMON SPA WATER PROBLEMS PROBLEM POSSIBLE CAUSE SOLUTION CLOUDY WATER a) Organic contaminants build up a) Shock treatment with a Spa Shock b) Suspended particles b) Add a Brightener, use scum ball c) pH high c) Add pH reducer, until pH level reads 7.2 - 7.6 d)Total Alkalinity too high d) Add pH reducer, adjust total alkalinity...
Page 41 Leisure Manufacturing Inc. 2014 Owner’s Manual DOC: OM-A-2014-EN...
Page 42 SPA OWNER’S MANUAL IMPORTANT SAFETY INSTRUCTIONS PART B – BRAND SPECIFIC MANUAL ELECTRICAL CONNECTION KEYPAD OPERATION SRS-M-B Read in conjunction with Part A – General Manual to form a complete Owner’s Manual...
Page 43 YOUR FILTER – REMOVAL & REPLACEMENT .............................. 7 ADDENDUM A – TP600 USER GUIDE W/ SIMPLIFIED MENUS ........................9 ADDENDUM B – TP600 USER GUIDE W/ STANDARD MENUS ........................24 ADDENDUM C – SPA TOUCH USER GUIDE ............................... 50 unrise Spas 2014 Owner’s Manual DOC: SRS-M-B...
Page 44 We strongly suggest you remove the equipment side panel and review the equipment layout and pan to determine a location where an electrical conduit or cable can pass through the pan without interfering with any pumps or plumbing. Sunrise Spas 2014 Owner’s Manual DOC: SRS-M-B...
Page 45 RESET button is pressed DO NOT USE THE SPA. Contact your dealer and/or a qualified electrician immediately. Take steps to ensure that no person(s) can use the spa while the problem is being reviewed and corrected. unrise Spas 2014 Owner’s Manual DOC: SRS-M-B...
Page 46: Power Requirements
No. 6 AWG. 5) Test the ground fault circuit interrupter before each use of the spa. 6) Before servicing any electrical components of the system make sure that the power supply is switched off. Sunrise Spas 2014 Owner’s Manual DOC: SRS-M-B...
Page 47 Note: If your GFCI trips immediately on start-up or during the opening use of the spa, DO NOT USE THE SPA and take precautions to ensure that no one uses the spa, while you contact your dealer/electrician. GFCI trips on newly installed spas are predominantly caused by mis-wired GFCIs. SPECIAL NOTE: DISCONNECT SWITCH This unit must be connected to a disconnect that de-energizes power to the entire unit for servicing, maintenance or the like.
Page 48 2) Remove the decorative top cover. 3) Remove each cartridge by simply grasping the handle and turning it until it threads out of the cartridge mount. 4) Reverse the procedure to install new or cleaned cartridges. Sunrise Spas 2014 Owner’s Manual DOC: SRS-M-B...
Page 49 4) Pull each cartridge forward off the adapter. The adapter can remain threaded into the cartridge mount. 5) Reverse the procedure to install new or cleaned cartridges. unrise Spas 2014 Owner’s Manual DOC: SRS-M-B...
Page 50 ADDENDUM A TP600 User Guide With Simplified Menu Feature Sunrise Spas 2014 Owner’s Manual DOC: SRS-M-B...
Page 51 TP600 and TP400 Control Panels Balboa Water Group Revolution Series User Interface and Programming Reference – Simpliﬁ ed Menus System Model: BP1500 / BP1600 - Other BP-Series Systems as required. Software Version: 7.0 and later Panel Model: TP600 Series TP400 Series Software Version: 2.3 or later 2.4 or later...
Page 52 Main Menus Navigation Navigating the entire menu structure is done with 2 or 3 buttons on the control panel. Some panels have separate WARM (Up) and COOL (Down) buttons, while others have a single Temperature button. In the navigation diagrams Temperature buttons are indicated by a single button icon.
Page 53: Priming The Pumps
Fill it up! Preparation and Filling Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before ﬁ lling to allow as much air as possible to escape from the plumbing and the control system during the ﬁ lling process. After turning the power on at the main power panel, the top-side panel display will go through speciﬁ...
Page 54: Spa Behavior
Spa Behavior Pumps Press the “Jets 1” button once to turn pump 1 on or off, and to shift between low- and high-speeds if equipped. If left running, the pump will turn off after a time-out period. The pump 1 low-speed will time out after 30 minutes. The high-speed will time out after 15 minutes.
Page 55: Temperature And Temp Range
Temperature and Temp Range Adjusting the Set Temperature When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will cause the temperature to ﬂ ash. Pressing a temperature button again will adjust the set temperature in the direction indicated on the button. When the LCD stops ﬂ...
Page 56 Mode – Ready and Rest In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2-Speed Pump 1 or a circulation pump. If the heater pump is a 2-Speed Pump 1, READY Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display.
Page 57: Adjusting Filtration
Flip (Invert Display) Main Screen While the Temperature is Indicates Flashing or Changing Segment still flashing, press Light Indicates Alternating or Progressive Message - every 1/2 second repeatedly until FLIP appears in the LCD. A temperature button, used for “Action” Light or dedicated “Choose”...
Page 58: General Messages
The Safety Trip error message indicates that the vacuum switch has closed. This occurs when there has been a suction prob- lem or a possible entrapment situation avoided. (Note: not all spas have this feature.) M0XX numbers are Message Codes. See Page 15.
Page 59 Heater-Related Messages Heater Flow is Reduced (HFL) – M016 There may not be enough water ﬂ ow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below. Heater Flow is Reduced (LF)* –...
Page 60: Miscellaneous Messages
Sensor-Related Messages Sensor Balance is Poor – M015 The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service. Sensor Balance is Poor* – M026 The temperature sensors ARE out of sync. The Sensor Balance is Poor fault has been established for at least 1 hour. Call for Service.
Page 61 System-Related Messages Memory Failure - Checksum Error* – M022 At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the ﬁ rmware (operation program) and requires a service call. Memory Warning - Persistent Memory Reset* – M021 Appears after any system setup change.
Page 62: Reminder Messages
Reminder Messages General maintenance helps. Reminder Messages can be suppressed by using the PREF Menu. See Page 11. Reminder Messages can be chosen individually by the Manufacturer. They may be disabled entirely, or there may be a limited number of reminders on a speciﬁ c model. The frequency of each reminder (i.e.
Page 63 Reminder Messages Continued Alternates with temperature or normal display. Appears on a regular schedule, e.g. every 90 days. Change the water in the spa on regular basis to maintain proper chemical balance and sanitary conditions. Alternates with temperature or normal display. Appears on a regular schedule, e.g.
Page 64 Warning! Qualiﬁ ed Technician Required for Service and Installation Basic Installation and CSA Compliance/Conformité Caution: Conﬁ guration Guidelines • Test the ground fault circuit interrupter or residual current device before Use minimum 6AWG copper conductors only. each use of the spa. Torque ﬁ...
Page 65 ADDENDUM B TP600 User Guide With Standard Menu Feature unrise Spas 2014 Owner’s Manual DOC: SRS-M-B...
Page 66 TP600 and TP400 Control Panels Balboa Water Group Revolution Series User Interface and Programming Reference System Model: BP1500 / BP1600 - Other BP-Series Systems as required. Software Version: 5.0 and later Panel Model: TP600 Series TP400 Series Software Version: 2.3 or later 2.4 or later JETS JETS...
Page 67 Main Menus Navigation Navigating the entire menu structure is done with 2 or 3 buttons on the control panel. Some panels have separate WARM (Up) and COOL (Down) buttons, while others have a single Temperature button. In the navigation diagrams Temperature buttons are indicated by a single button icon.
Page 68 Fill it up! Preparation and Filling Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before ﬁ lling to allow as much air as possible to escape from the plumbing and the control system during the ﬁ lling process. After turning the power on at the main power panel, the top-side panel display will go through speciﬁ...
Page 69 Spa Behavior Pumps Press the “Jets 1” button once to turn pump 1 on or off, and to shift between low- and high-speeds if equipped. If left running, the pump will turn off after a time-out period. The pump 1 low-speed will time out after 30 minutes. The high-speed will time out after 15 minutes.
Page 70 Temperature and Temp Range Adjusting the Set Temperature When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will cause the temperature to ﬂ ash. Pressing a temperature button again will adjust the set temperature in the direction indicated on the button. When the LCD stops ﬂ...
Page 71 Mode – Ready and Rest In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2-Speed Pump 1 or a circulation pump. If the heater pump is a 2-Speed Pump 1, READY Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display.
Page 72 Show and Set Time-of-Day Be sure to set the Time-of-Day Setting the time-of-day can be important for determining ﬁ ltration times and other background features. When in the TIME menu, SET TIME will ﬂ ash on the display if no time-of-day is set in the memory. 24-hour time display can be set under the PREF menu.
Page 73: Restricting Operation
Restricting Operation The control can be restricted to prevent unwanted use or temperature adjustments. Locking the panel prevents the controller from being used, but all automatic functions are still active. Locking the Temperature allows Jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted.
Page 74 Hold Mode is used to disable the pumps during service functions like cleaning or replacing the ﬁ lter. Hold Mode will last for 1 hour unless the mode is exited manually. Drain Mode Some spas have a special feature that allows a pump to be Indicates Flashing or Changing Segment employed when draining the water.
Page 75 Adjusting Filtration Main Filtration Filter cycles are set using a start time and a duration. Start time is indicated by an “A” or “P” in the bottom right corner of the display. Duration has no “A” or “P” indication. Each setting can be adjusted in 15-minute increments. The panel calcu- lates the end time and displays it automatically.
Page 76 Light Timer Programming Light Timer Option Indicates Flashing or Changing Segment If LITE TIMR does not appear in the Main Menu, the Light Timer Indicates Alternating or Progressive Message - every 1/2 second feature is not enabled by the manufacturer. A temperature button, used for “Action”...
Page 77 Preferences F / C (Temp Display) Change the temperature between Fahrenheit and Celsius. 12 / 24 (Time Display) Change the clock between 12 hr and 24 hr display. RE-MIN-DERS (Reminders) Turn the reminder messages (like “Clean Filter”) On or Off. CLN-UP (Cleanup) Cleanup Cycle Duration is not always enabled, so it may not appear.
Page 78 Preferences Main Screen Indicates Flashing or Changing Segment While the Temperature is still flashing, press Light Indicates Alternating or Progressive Message - every 1/2 second repeatedly until PREF A temperature button, used for “Action” appears in the LCD. Light or dedicated “Choose” button, depending on control panel configuration Waiting time - varies depending on function To show first item in Preferences menu (F/C)
Page 79 Utilities and Information INFO (System Information sub-menu) The System Information Menu displays various settings and identiﬁ cation of the particular system. As each item in the menu is highlighted, the detail for that item is displayed at the bottom of the screen. SSID (Software ID) Displays the software ID number for the System.
Page 80 Additional Utilities Utilities In addition to INFO, The Utilities Menu contains the following: GFCI (GFCI Test) (Feature not available on CE rated systems.) GFCI Test is not always enabled, so it may not appear. This screen allows the GFCI to be tested manually from the panel and can be used to reset the automatic test feature.
Page 81 Utilities Indicates Flashing or Changing Segment Indicates Alternating or Progressive Message - every 1/2 second A temperature button, used for “Action” Main Screen Light or dedicated “Choose” button, depending on control panel configuration Waiting time - varies depending on function While the Temperature is still flashing, press Light repeatedly until UTIL (Utilities)
Page 82 Utilities – GFCI Test Feature Not Available on CE Rated Systems. A GFCI is an important safety device and is required equipment on a hot tub installation. Your spa may be equipped with a GFCI Protection feature. (UL rated systems only.) If your spa has this feature enabled by the manufacturer, the GFCI Trip Test must occur to allow proper spa function.
Page 83 Utilities – Fault Log A Little History can tell a lot The Fault Log stores up to 24 events in memory and they can be reviewed under the Fault Log Menu. Each event captures a Fault Message Code, how many days have passed since the fault, Time of the fault, Set Temperature during the fault, and Sensor A and B temperatures during the fault.
Page 84 The Safety Trip error message indicates that the vacuum switch has closed. This occurs when there has been a suction prob- lem or a possible entrapment situation avoided. (Note: not all spas have this feature.) M0XX numbers are Message Codes. See Page 15.
Page 85 Heater-Related Messages Heater Flow is Reduced (HFL) – M016 There may not be enough water ﬂ ow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below. Heater Flow is Reduced (LF)* –...
Page 86 Sensor-Related Messages Sensor Balance is Poor – M015 The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service. Sensor Balance is Poor* – M026 The temperature sensors ARE out of sync. The Sensor Balance is Poor fault has been established for at least 1 hour. Call for Service.
Page 87 System-Related Messages Memory Failure - Checksum Error* – M022 At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the ﬁ rmware (operation program) and requires a service call. Memory Warning - Persistent Memory Reset* – M021 Appears after any system setup change.
Page 88 Reminder Messages General maintenance helps. Reminder Messages can be suppressed by using the PREF Menu. See Page 11. Reminder Messages can be chosen individually by the Manufacturer. They may be disabled entirely, or there may be a limited number of reminders on a speciﬁ c model. The frequency of each reminder (i.e.
Page 89 Reminder Messages Continued Alternates with temperature or normal display. Appears on a regular schedule, e.g. every 90 days. Change the water in the spa on regular basis to maintain proper chemical balance and sanitary conditions. Alternates with temperature or normal display. Appears on a regular schedule, e.g.
Page 90 Warning! Qualiﬁ ed Technician Required for Service and Installation Basic Installation and CSA Compliance/Conformité Caution: Conﬁ guration Guidelines • Test the ground fault circuit interrupter or residual current device before Use minimum 6AWG copper conductors only. each use of the spa. Torque ﬁ...
Page 91 ADDENDUM C SpaTouch User Guide unrise Spas 2014 Owner’s Manual DOC: SRS-M-B...
Page 92 spaTouch™ Menued Control Panels Balboa Water Group BP Series Systems User Interface and Programming Reference The spaTouch™ menued panel is compatible with all BP systems that already support the TP800 and/or the TP900. If this panel is used with a system that supports only the TP400 and/or TP600, many screens will work correctly, but the spa screen will not display correctly and may not control all of your equipment.
Page 93: The Main Screen
The Main Screen Spa Status Important information about spa operation can be seen on the Main Screen. Most features, including Set Temperature adjustment, can be accessed from this screen. The actual water temperature and Set Temperature can be seen, and the Set Temperature can be adjusted (see page 4). Time-of-Day, Ozone and Filter status is available, along with other messages and alerts.
Page 94 The Main Screen Navigation Navigating the entire menu structure is done by touching the screen. When a text item is shown in white on the main screen, it is selectable. The menu selections on the right side of the screen can be selected. Select one of these to enter a different screen with additional controls.
Page 95 BP1500 Tech Sheet The Set Temperature Screen Power Requirements (D): 240VAC, 60Hz, 40A, Class A GFCI-protected service (Circuit Breaker rating = 50A max.) 4 wires (Hot–Line 1, Hot–Line 2, Neutral, Ground) Set Temperature Set: 101°F High Range Back Set Temperature Press Inc or Dec to modify the Set Temperature.
Page 96 The Spa Screen All Equipment Access The Spa Screen shows all available equipment to control, as well as other features, like Invert. The display shows icons that are related to the equipment installed on a particular spa model, so this screen may change depending on the installation. The icon buttons are used to select and control individual devices.
Page 97 Common Buttons Exiting Screens When you see both of these buttons, whether they are labeled or not, they always mean Save and Cancel. They appear on most editing screens once you have changed the value on that screen. Time of Day Save 12 :00 12 HR...
Page 98 Common Buttons – Continued Page Up/Down If an Up or Down button is shown and pressed when in a Menu List, the list can be scrolled a page at a time. The scroll bar on the right side of the screen indicates the relative position of the page. Settings Temp Range High...
Page 99: The Settings Screen
The Settings Screen Programming, Etc. The Settings Screen is where all programming and other spa behaviors are controlled. This screen has several features that can be acted on directly. These features may include Temp Range, Heat Mode, Hold, and Invert Panel. When one of these items is selected, it will toggle between two settings. All other menu items (with an arrow pointing to the right) go to another level in the menu.
Page 100 The Settings Screen – Continued Heat Mode – Ready vs. Rest In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2-speed pump (Pump 1) or a circulation pump. If the heater pump is a 2-Speed Pump 1, Ready Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display.
Page 101 Fill it up! Preparation and Filling Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before ﬁlling to allow as much air as possible to escape from the plumbing and the control system during the ﬁlling process. After turning the power on at the main power panel, the top-side panel will display a splash screen or startup screen.
Page 102 Spa Behavior Pumps On the Spa Screen, select a “Jets” button once to turn the pump on or off, and to shift between low- and high-speeds if equipped. If left running, the pump will turn off after a time-out period. Non-Circ Systems The low-speed of pump 1 runs when the blower or any other pump is on.
Page 103 Time-of-Day Be sure to set the Time-of-Day Setting the time-of-day is important for determining ﬁltration times and other background features. “Set Time” will appear on the display if no time-of-day is set in the memory. On the Settings Screen, select the Time-of-Day line. On the Time-of-Day screen, simply select the Hour, Minutes, and 12/24 Hour segments.
Page 104 It is possible to overlap Filter Cycle 1 and Filter Cycle 2, which will shorten overall ﬁltration by the overlap amount. Circulation Pump Modes Some spas may be manufactured with Circ Pump settings that allow programming ﬁltration cycle duration. Some circ Modes are pre-programmed to operate 24 hours a day and are not programmable. Refer to the spa manufacturer’s documentation for any Circ Mode details.
Page 105 Additional Settings Light Cycle Option If Light Cycle does not appear in the Settings Menu, the Light Timer feature is not enabled by the manufacturer. When available, the Light Timer is OFF by default. The settings can be edited the same way that Filter Cycles are edited (see page 13). Light Cycle Enabled No Back...
Page 106 Restricting Operation The control can be restricted to prevent unwanted use or temperature Lock adjustments. Settings Locking the Panel prevents the controller from being used, but all Back Panel automatic functions are still active. Locking the Settings allows Jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted.
Page 107 Scenes What are Scenes? Scenes are stored combinations of equipment states. For example if you want to have Pump 1 at high speed and Pump 2 at low speed and the Light ON, you could store that in a Scene and recall this combination at any time. Storing a Scene Press a Scene number and hold until “Scene stored“...
Page 108 1 hour unless the mode is exited manually. If spa service will require more than an hour, it may be best to simply shut down power to the spa. Drain Mode Some spas have a special feature that allows Pump 1 to be employed when draining the water. When available, this feature is a component of Hold Mode. Utilities...
Page 109 Additional Settings Preferences Preferences The Preferences Menu allows the user to change certain parameters based Temp Display °F on personal preference. Back Time Display 12 HR Reminders Temp Display Cleanup 0.5 HR Dolphin Change the temperature between Fahrenheit and Celsius. Color Blue Language...
Page 110 Information System Information System Information The System Information Menu displays various settings and Software ID (SSID) identiﬁcation of the particular system. As each item in the Back System Model menu is selected, the detail for that item is displayed at the Current Setup bottom of the screen.
Page 111 Utilities – GFCI Test Feature The Ground Fault Circuit Interrupter (GFCI) or Residual Current GFCI Status - Passed Detector (RCD) is an important safety device and is required equipment on a hot tub installation. Test Back Reset (The GFCI Test Feature is not available on CE rated systems.) Used for verifying a proper installation Your spa may be equipped with a GFCI Protection feature.
Page 112 General Messages Most messages and alerts will appear at the bottom of the normally used screens. Several alerts and messages may be displayed in a sequence. – – –°F – – –°C Water Temperature is Unknown After the pump has been running for 1 minute, the temperature will be displayed. Possible freezing condition A potential freeze condition has been detected, or the Aux Freeze Switch has closed.
Page 113 Heater-Related Messages The water ﬂow is low – M016** There may not be enough water ﬂow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below. The water ﬂow has failed* –...
Page 114 Sensor-Related Messages Sensors are out of sync – M015** The temperature sensors MAY be out of sync by 3°F. Call for Service. Sensors are out of sync -- Call for service* – M026** The temperature sensors ARE out of sync. The fault above has been established for at least 1 hour. Call for Service.
Page 115 System-Related Messages Program memory failure* – M022** At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the ﬁrmware (operation program) and requires a service call. The settings have been reset (Persistent Memory Error)* – M021** Contact your dealer or service organization if this message appears on more than one power-up.
Page 116 Reminder Messages General maintenance helps. Reminder Messages can be suppressed by using the Preferences Menu. See Page 18. Reminder Messages can be chosen individually by the Manufacturer. They may be disabled entirely, or there may be a limited number of reminders on a speciﬁc model. The frequency of each reminder (i.e. 7 days) can be speciﬁed by the Manufacturer. Check the pH May appear on a regular schedule, i.e.
Page 117 BP1500 Tech Sheet Reminder Messages Power Requirements (D): Test the GFCI (or RCD) 240VAC, 60Hz, 40A, Class A GFCI-protected service (Circuit Breaker rating = 50A max.) May appear on a regular schedule, i.e. every 30 days. 4 wires (Hot–Line 1, Hot–Line 2, Neutral, Ground) The GFCI or RCD is an important safety device and must be tested on a regular basis to verify its reliability.
Page 118 Warning! Qualiﬁed Technician Required for Service and Installation Basic Installation and CSA Compliance/Conformité Caution: Conﬁguration Guidelines Use minimum 6AWG copper conductors only. Torque ﬁeld connections between 21 and 23 in lbs. Readily accessible disconnecting means to be provided at time of instal- in a pit.
Page 119 Index Symbols 12 hr and 24 hr display ....18 Main Screen ......2 Messages .
Page 120 NOTES Sunrise Spas 2014 Owner’s Manual DOC: SRS-M-B...
Page 121 Spas 2014 Owner’s Manual DOC: SRS-M-B...

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