Muting a call....................................................................................................................................................43
Putting a call on hold.......................................................................................................................................43
Transferring a Call...........................................................................................................................................44
Conference calls.............................................................................................................................................44
Setting up a conference call...................................................................................................................44
Forwarding calls..............................................................................................................................................46
Send All Calls.........................................................................................................................................46
Forwarding calls.....................................................................................................................................47
Chapter 8: Contacts................................................................................................................51
Searching for a contact...................................................................................................................................51
Viewing contact details....................................................................................................................................52
Adding a new contact......................................................................................................................................52
Editing a contact..............................................................................................................................................53
Setting up Favorite contacts............................................................................................................................54
Deleting a contact...........................................................................................................................................55
Chapter 9: Call History............................................................................................................57
Viewing call history..........................................................................................................................................57
Viewing call history details..............................................................................................................................57
Turning off call history.....................................................................................................................................59
Logging into your voice mail............................................................................................................................65
Logging in as a guest user..............................................................................................................................68
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Avaya one-X
Deskphone H.323 9621G/9641G User Guide
May 2010