Chapter 6: Standard Call-Related Features; Muting A Call; Putting A Call On Hold - Avaya one-X 9621G User Manual

Chapter 6: Standard Call-Related Features

Your deskphone offers standard call-related features like muting a call, transferring a call,
forwarding calls, and conferencing.
Depending on the action you want, either press the appropriate button on the face of the phone
or touch the appropriate softkey while on the call.

Muting a call

If a call is on mute and you switch between the handset, headset, or speakerphone, the mute
will be turned off.
1. Touch Mute during a call so that the other person cannot hear you.
2. Touch Mute again to unmute the call.

Putting a call on hold

1. If you are not active on the line you want to put on hold, touch that line.
2. Touch Hold.
3. Touch Resume or the call appearance of the held call to retrieve the call.
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Avaya one-X Deskphone H.323 9621G/9641G User Guide
Note:
A hold timer may display when you put a call on hold. For more information, see
Displaying call timers on page 25.
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