Dropping A Person From A Conference Call; Forwarding Calls; Send All Calls - Avaya one-X 9621G User Manual

Standard Call-Related Features

Dropping a person from a conference call

This feature is not available on all systems.
1. From the Phone screen, select your active call.
2. Touch Details.
3. Select the person you want to drop.
4. Touch Drop.

Forwarding calls

You can forward your incoming calls to another number or to voicemail. If call forwarding is
turned on, a Forwarding icon appears on the top line of your display screen and the Forward
button is illuminated. Alternately, you may have your forwarding feature(s) available on a Quick
Touch panel, if your administrator has set up this capability. When the Forward button light is
on, one or more of the forwarding features are active. The forwarding features available on
your phone depend on the options your system administrator has set. For more information
about the options available to you, contact your system administrator.

Send All Calls

When Send All Calls (SAC) is on, your incoming calls go directly to a predefined coverage
number, typically your voicemail. Incoming calls ring once at your extension and then go directly
to a number which is set by your system administrator. Pressing Send All turns Send All Calls
on. If it is already on, pressing Send All turns it off. Touching the Send All softkey turns Send
All Calls on, changing the appearance of that softkey to indicate the feature is on. If this feature
is already on, touching the Send All softkey turns the feature off and the softkey appears
normal. You can also turn Send All Calls on or off by using the telephone Features list.
Touch Send All or touch Forward to access the main Forwarding menu, then touch
Send All Calls to turn Send All Calls on or off.
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46 Avaya one-X Deskphone H.323 9621G/9641G User Guide May 2010