Diagnostic Tools; Troubleshooting Resources; Hp Insight Diagnostics Survey Functionality; Array Diagnostic Utility - HP ProLiant ML310 Generation 4 Maintenance And Service Manual

Diagnostic tools

Troubleshooting resources

The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common
problems as well as a comprehensive course of action for fault isolation and identification, error message
interpretation, issue resolution, and software maintenance.
To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers
Troubleshooting Guide:
•
The server-specific Documentation CD
•
The Business Support Center on the HP website (http://www.hp.com/support). Navigate to the
server technical support page. Under self-help resources, select ProLiant Troubleshooting Guide.
•
The Technical Documentation website (http://www.docs.hp.com). Select Enterprise Servers,
Workstations and Systems Hardware, and then the appropriate server.

HP Insight Diagnostics survey functionality

HP Insight Diagnostics (on page 56) provides survey functionality that gathers critical hardware and
software information on ProLiant servers.
This functionality supports operating systems that may not be supported by the server. For operating
systems supported by the server, see the HP website (http://www.hp.com/go/supportos).
If a significant change occurs between data-gathering intervals, the survey function marks the previous
information and overwrites the survey data files to reflect the latest changes in the configuration.
Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can
be installed through the HP PSP.
NOTE:
server. To download the latest version, see the HP website (http://www.hp.com/support).

Array Diagnostic Utility

The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage
controllers and disk drives. This report provides vital information to assist in identifying faults or conditions
that may require attention. ADU can be accessed from the SmartStart CD or downloaded from the HP
website (http://www.hp.com).
The current version of SmartStart provides the memory spare part numbers for the
Diagnostic tools 55