Print Quality Problems; Paper Feeding Problems - HP 1010 User Manual

hp fax 1010 series
Problem
Your machine does not make copies.
There are lines on copies or documents
you send.
The machine dials a number, but fails to
make a connection with a remote fax
machine.
You cannot store a document in memory. There may not be enough memory available to hold the document you
Blank areas appear at the bottom of each
page or on continuation pages, with only
a small strip of material printed at the top.

print quality problems

Problem
Light or blurred characters.
Smudged or dark characters.
Characters with white lines.
Improperly formed or misaligned
characters.
Abnormal black horizontal lines

paper feeding problems

Problem
Paper is jammed during printing.
Paper sticks together.
Paper fails to feed.
Multiple sheets of paper feed.
Paper skews or buckles in the paper tray. The paper tray can hold up to 50 sheets. Make sure the paper guides
42
Solution
Make sure your document is loaded face down.
Check your scan glass for marks and clean it (see clean the document
scanner area on page 38.)
The remote fax machine may be turned off or unable to answer
incoming calls. Speak with the other fax operator to solve the problem.
want to store. If the display shows a
following until you can store your document in memory:
• Print all unprinted faxes in memory (see reprinting faxes on page
29).
• Delete unneeded polling faxes, broadcast faxes, or delayed faxes
(see to cancel the scheduled job on page 25).
You may have selected the wrong paper size setting. To select the
proper paper size, see Paper Size on page 30.
Solution
• Check ink level as described in view ink level on page 33. To install
a new print cartridge, see replace the print cartridge on page 34.
• Make sure the print cartridge is installed correctly. To clean the print
cartridge, see maintain the print cartridge on page 36.
Make sure the paper is straight and unwrinkled. Let ink dry before
handling the paper. To clean the print cartridge, see maintain the print
cartridge on page 36.
Ink Low. Install new ink cartridge
• If
cartridge as described in replace the print cartridge on page 34.
• Remove and reinstall the print cartridge.
• Clean the print cartridge (see maintain the print cartridge on
page 36.)
Clean the print cartridge (see clean the print cartridge nozzles on
page 36.)
Clean the cartridge carrier (see clean the cartridge carrier contacts on
page 37.)
Clear paper jam as described in paper jams during printing on
page 35.
• Make sure you have less than 50 sheets in the paper tray.
• Humid conditions may cause some paper to stick together. Take the
paper out and fan the pages and replace.
Remove any obstructions inside the printer.
When loading paper, do not force the paper down into the printer. If
multiple sheets have caused a paper jam, clear the paper jam. (see
paper jams during printing on page 35.)
do not cause the paper to bow in the bin. When loading paper, do
not force it down into the machine.
Memory Full
message, do the
is displayed, install a new print
Solution
care and maintenance