Avaya 9620 User Manual
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Avaya 9620 IP Telephone
End User Guide
9620 IP Telephone End User Guide | 1 |
P a g e

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Summary of Contents for Avaya 9620

  • Page 1 Avaya 9620 IP Telephone End User Guide 9620 IP Telephone End User Guide | 1 | P a g e...
  • Page 2: Table Of Contents

    Simultaneous Ringing ............................15     Tones and Their Meanings............................ 15 Ringing Tones ........................... 15   Handset Tones ........................... 15   Troubleshooting ..............................16   Glossary ................................16   9620 IP Telephone End User Guide | 2 | P a g e...
  • Page 3: About Your Telephone

    The icon on the Call Log button is illuminated when you have missed calls. The top line shows the Missed Call icon and the number of Indicator calls missed. Avaya Menu Press Avaya Menu to configure options and settings, access the browser, log out, or view network information. Volume Press volume to adjust the volume of the handset, headset, speaker, and ringer. Headset Press Headset to use the headset if it is connected.
  • Page 4: About Scrolling And Navigation

    Avaya Menu You can use the Avaya Menu to adjust and customize options and settings for your telephone, access additional Web-based applications, get information about your phone and network settings, and log out. When you press the Avaya Menu button,...
  • Page 5: Feature Finder

    Allows you to view a list of your missed calls, or separate lists of your answered, outgoing, or missed calls. When you have one or more missed calls, the Call Log button lights and the Missed Calls icon and the number of missed calls display on the top line. 9620 IP Telephone End User Guide | 5 | P a g e...
  • Page 6: Answer A Call

    To call a person from the Contacts list: 1. Press Contacts. 2. Select the person or number you want to call. 3. Press Call or OK. The number is dialed. 9620 IP Telephone End User Guide | 6 | P a g e...
  • Page 7: Browser

    3. Dial the telephone number, or call the person from the Contacts list, or call the person from the Call Log list. 4. Press Complete. The call is transferred. 9620 IP Telephone End User Guide | 7 | P a g e...
  • Page 8: Bridged Calls

    Note: This feature is not available on all systems. If you do not see Drop when you choose a person, you cannot drop that person. 1. From the Phone screen, select your active call. 2. Press More then Details. 3. Select the person you want to drop. 4. Press Drop. 9620 IP Telephone End User Guide | 8 | P a g e...
  • Page 9: Call Forwarding All Calls

    5. If you want to scroll to the next displayed name, alphabetically, select Next. 6. Press OK, or enter the next letter. 7. When the name you want is indicated, select Make Call. 8. Press OK. The call is placed. 9620 IP Telephone End User Guide | 9 | P a g e...
  • Page 10: Contacts

    To call a person from the Contacts list: 1. Press Contacts. 2. Select the person or number you want to call. 3. Press Call or OK. The number is dialed. 9620 IP Telephone End User Guide | 10 | P a g e...
  • Page 11: Call Log

    To toggle call logging on or off: 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. Select Application Settings. 5. Press Select or OK. 9620 IP Telephone End User Guide | 11 | P a g e...
  • Page 12: Telephone Settings

    7. Press Change or OK to turn sounds on or off. 8. Press Save. To turn error tones on or off: 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 9620 IP Telephone End User Guide | 12 | P a g e...
  • Page 13 To configure the call timers: You can set your call settings to display the duration of calls. You can turn the call timer display on or off. 9620 IP Telephone End User Guide | 13 | P a g e...
  • Page 14: Log In/Out Telephone

    3. Enter your password. 4. Press Enter or OK. You are logged into the phone. To log out of your telephone: 1. Press Avaya Menu. 2. Select Log Out. 9620 IP Telephone End User Guide | 14 | P a g e...
  • Page 15: Message

    - A ringback tone with a lower-pitched signal at the end; indicates that the extension called is busy, but the called party has been given a call waiting tone. 9620 IP Telephone End User Guide | 15 | P a g e...
  • Page 16: Troubleshooting

    A dialing number of 1 to 5 digits assigned to each phone connected to your DEFINITY Communications System Generic 1 or Generic 3 switch. feature A special function or service, such as Conference, Hold, Send All Calls, etc. feature code 9620 IP Telephone End User Guide | 16 | P a g e...
  • Page 17 A dial code of 1, 2, or 3 digits that you dial to access a trunk group to place an outside call. 9620 IP Telephone End User Guide | 17 | P a g e...

Table of Contents