Ghosting - Dell C2665dnf User Manual

Action
2 Ensure the light path is not covered.
Remove the drum cartridges, and keep them in the dark place. See
a
"Removing the Drum Cartridge."
Check the light path, and then remove the shielding.
b
Re-install the drum cartridges. See "Installing a Drum Cartridge."
c
Launch the Tool Box, and click Chart Print on the Diagnosis tab.
d
Click Pitch Configuration Chart.
e
The Pitch Configuration Chart is printed.
Does this solve your problem?
3 Replace the drum cartridges.
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a
After you replace the drum cartridges, click Chart Print on the
b
Diagnosis tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?

Ghosting

Action
1
Locate the cause of the problem using the Ghost Configuration Chart. Proceed to the action
Launch the Tool Box, and click Chart Print on the Diagnosis tab.
a
Click Ghost Configuration Chart.
b
The Ghost Configuration Chart is printed.
Is the type of the problem identified?
2a
Replace the drum cartridges.
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a
After you replace the drum cartridges, click Chart Print on the
b
Diagnosis tab.
Click Ghost Configuration Chart.
c
The Ghost Configuration Chart is printed.
Does this solve your problem?
2b If you are using non-recommended print media, use the print media
recommended for the printer.
Does this solve your problem?
540
Troubleshooting Guide
Yes No
The task is complete. Go to action 3.
The task is complete. Contact Dell.
Yes No
Contact Dell.
corresponding to the
type of ghosting.
Positive ghost - 2a
Negative ghost - 2b
The task is complete. Contact Dell.
The task is complete. Go to action 3.