Travis Industries DVL GSR Owner's Manual

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DVL GSR Insert Owner's Manual
WARNING: If the information in these instructions is not followed exactly, a fire or
explosion may result causing property damage, personal injury or loss of life.
-
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call gas supplier from a neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
-
Installation and service must be performed by a qualified installer, service agency or the
gas supplier.
This appliance may be installed in an aftermarket, permanently
located, manufactured home (USA only) or mobile home, where
not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the
rating plate. This appliance is not convertible for use with other
gases, unless a certified kit is used.
Installer:
After installation give this manual to the home-owner and
explain operation of this heater.
 Copyright 2009, T.I.
$10.00
100-01236_000
Featuring the
Tested and Listed by
OMNI-Test Laboratories, Inc.
Portland, Oregon
Report # 028-F-72c-5
ANSI Z21.88-2009 / CSA 2.33-2009
 Direct Vent Fireplace Insert
 Masonry or Factory Built (Metal) Wood-
Burning Fireplace
Residential or Mobile Home
Travis Industries, Inc.
www.travisproducts.com
4800 Harbour Pointe Blvd. SW
4091002
Burner
Mukilteo, WA 98275

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Do you have a question about the DVL GSR and is the answer not in the manual?

Questions and answers

Ernie Vanderhoof
February 4, 2025

Room temperature display is incorrect

1 comments:
Mr. Anderson
May 14, 2025

To fix incorrect room temperature display on a Travis Industries DVL GSR:

1. Make sure the receiver switch is turned to "ON."
2. If the remote is not working correctly, re-synchronize it by:
- Pressing the PRG (Program) button on the receiver (it will beep 3 times).
- Pressing the "ON" button on the transmitter (it will beep 4 times).

If the issue persists, contact your dealer.

This answer is automatically generated

Summary of Contents for Travis Industries DVL GSR

  • Page 1 DVL GSR Insert Owner’s Manual Featuring the Burner Tested and Listed by OMNI-Test Laboratories, Inc. Portland, Oregon Report # 028-F-72c-5 ANSI Z21.88-2009 / CSA 2.33-2009  Direct Vent Fireplace Insert  Masonry or Factory Built (Metal) Wood- Burning Fireplace ...
  • Page 2: Introduction

    This serial number will be needed in case you require Or, mail your warranty card to: service of any type. Travis Industries House of Fire 4800 Harbour Pointe Blvd. SW Model: DVL Insert GSR Mukilteo, WA 98275 Save Your Bill of Sale.
  • Page 3: Table Of Contents

      Rear Log Placement ........... 23   LP Instructions ..........47   Left Log Placement ..........24   Lower Surround Panel ........50   Right Log Placement ........... 24   Left Twig Placement ..........25 © Travis Industries 4091008 100-01236_000...
  • Page 4 Immediately call a qualified vicinity of this heater. service technician to inspect the appliance and to replace any part of the control system that has been under water. © Travis Industries 4091008 100-01236_000...
  • Page 5 Always follow the instructions in this manual. • If the fiber logs become damaged, replace with Travis Industries log set. • Plug the heater into a 120V • Children and adults should grounded electrical outlet. be alerted to the hazards of...
  • Page 6: Features

    Fuel This heater is shipped in natural gas (NG) configuration but may be converted to propane (LP) using a conversion kit. The sticker on top of the gas control valve will verify the correct fuel. © Travis Industries 4091008 100-01236_000...
  • Page 7: Installation Warnings

    Install gas line into the fireplace (do not connect to unit). Position the heater. Connect the gas line and gas vent to the appliance. Install the optional surround panels and trim. Attach the on/off switch. Follow the instructions under "Finalizing the Installation" on page 28. © Travis Industries 4091008 100-01236_000...
  • Page 8: Top Convection Deflector

    Attach the “This fireplace has been altered…” plate to the fireplace (use two screws or other suitable method). You may wish to place it in a location where it will be covered by the surround panels. © Travis Industries 4091008...
  • Page 9: Factory-Built (Metal) Wood-Burning Fireplace Requirements

    NOTE: To access the rear leveling bolts, remove the burner (see page 47). Use a 1/2” socket wrench (with extension) to adjust the leveling bolts. Rear Leveling Bolt Front Leveling Bolts © Travis Industries 4091008 100-01236_000...
  • Page 10: Clearances

    Maximum Mantel Depth 0” 1” 2” 3” 4” 5” 6” 7” 8” 9” 10” 11” 12” 37+” 36” 35” Mantel Height 34” Above Base of Insert (n) 33” 32” 31” © Travis Industries 4091008 100-01236_000...
  • Page 11: Face Mounting Brackets - Arched, Artisan, Metropolitan, Victorian Lace

    Install the face mounting brackets with the included nuts. NOTE: The brackets install with this pair of closely spaced flanges at the top. NOTE: The brackets install into the lower pair of holes on the insert. © Travis Industries 4091008 100-01236_000...
  • Page 12: Gas Line Requirements

    Route the power cord out of the access hole on the right side of the appliance.  Plug the power cord into a grounded 120 Volt outlet (do not remove the grounding pin).  The electrical connection may also be made using the optional Wiring Kit (SKU 97200315). © Travis Industries 4091008 100-01236_000...
  • Page 13: Vent Requirements

    Installation (for qualified installers only) Vent Requirements Travis Industries manufactures a vent kit specifically for this insert (sku 96200331). It includes 30’ (10M) of vent, hose clamps, and a prairie cap. The flashing on the cap is 18” (458mm) by 18” (458mm).
  • Page 14: Vent Restrictor

    168mm (6-5/8”) to 76mm (3”) & 102mm (4”) Co-Linear Adapter (Travis Part # 98900124) Inlet Exhaust Use hose-clamps to secure the vent. Alternative Method: use high-temperature silicone and secure with screws. © Travis Industries 4091008 100-01236_000...
  • Page 15: Vent Location

    Prevents odors from chimney entering room. Block-Off Plate (non-combustible materials) Inlet Masonry Fireplace Z.C. (Metal) Wood-Burning Fireplace NOTE: You may use either re-line configuration with a masonry or zero-clearance fireplace. © Travis Industries 4091008 100-01236_000...
  • Page 16: Vent Connector Removal And Installation

    4. Slide the insert into place, guiding the vent connector into the guides on top of the insert. 5. Attach the vent connector to the appliance (see the following page for details). 6. Remove any excess slack in the flex line and attach the vent termination. © Travis Industries 4091008 100-01236_000...
  • Page 17: Vent Connector Removal And Installation (Continued)

    Pull on the vent connector rod until the vent connector snaps into place. Slide the vent connector rod in to conceal it. © Travis Industries 4091008 100-01236_000...
  • Page 18: Surround Panel Installation

    This keeps the trim tight against the panel. panel Optional Knock-Out An optional knock-out is provided if the power cord is routed behind the surround panel. © Travis Industries 4091008 100-01236_000...
  • Page 19: 1-Piece Surround Panel

    (use the lower holes). d. Replace the two screws removed in step “a”. e. Install two screws into the upper holes on the mounting brackets. NOTE: The upper screws keep the brackets from swiveling. © Travis Industries 4091008 100-01236_000...
  • Page 20 Installation (for qualified installers only) 2. Attach the surround panel as shown below. © Travis Industries 4091008 100-01236_000...
  • Page 21: Glass Frame Removal And Installation

    Hang the glass frame on the firebox. latch bracket. b) While holding in place, attach the upper latches (follow the instructions to the right in reverse). c) Lift the glass frame slightly and attach the lower latches. © Travis Industries 4091008 100-01236_000...
  • Page 22: Glass Frame Removal And Installation (Continued)

    You will need to push slightly to get the latch to insert. Glass Once fully inserted, turn the latch until it is is level. © Travis Industries 4091008 100-01236_000...
  • Page 23: Log Set Installation

    (see photos below). Once in place, carefully pull the log all the way forward. This allows the log to glow above the rear burner holes. NOTE: If you encounter sooting on the rear log, move the log back until sooting is eliminated. © Travis Industries 4091008 100-01236_000...
  • Page 24: Left Log Placement

    The right log has a hole on the bottom. Place the log so the pin on the bracket inserts into the hole on the log (see photos below). Make sure the log is pushed back so it sits flat against both sides of the bracket attached to the burner. © Travis Industries 4091008 100-01236_000...
  • Page 25: Left Twig Placement

    The right twig has one hole in the bottom that fits over the pin on the back log (see photo below). The bottom of the log rests on the right log. Place the log as shown below. © Travis Industries 4091008...
  • Page 26: Front Ember Chunk Placement

    Finalizing the Installation Front Ember Chunk Placement Place the ember chunk as shown in the photos below. Make sure the ember chunks does not cover any burner holes. © Travis Industries 4091008 100-01236_000...
  • Page 27: Rockwool Installation

    Use a stiff brush to apply a thin layer of rockwool fibers onto the burner. Do not use the entire bag of rockwool. Use only a small amount and save the remainder. Over-use of rockwool will diminish the glow and may cause sooting or other adverse conditions. © Travis Industries 4091008 100-01236_000...
  • Page 28: Steps For Finalizing The Installation

    (see page 30). Battery Holder for Control Panel Lights CONTINUOUS HIGH PILOT REMOTE GREEN SMART ACCENT LIGHT PILOT The remote receiver uses 4 AA batteries. The remote uses 3 AAA batteries. © Travis Industries 4091008 100-01236_000...
  • Page 29: Air Shutter Adjustment

    The flames should burn off of each burner hole. If the heater does not work correctly, contact your Travis dealer for a remedy. 12. Give this manual to the home owner for future reference and fully explain operation of this heater. © Travis Industries 4091008 100-01236_000...
  • Page 30: Before You Begin

    Press the “ON” button on the transmitter (receiver will beep 4 times). "Beep" "Beep" "Beep" "Beep" "Beep" “Beep” "Beep" Figure 2 NOTE: If power is cut off to the receiver for an extended period of time, you may need to re-synchronize the remote. © Travis Industries 4091008 100-01236_000...
  • Page 31: Starting The Heater For The First Time

    Location of Controls Most features will be controlled by the included remote. Swing the access door and control cover down to access the controls on the insert. CONTINUOUS HIGH PILOT REMOTE GREEN SMART ACCENT LIGHT PILOT © Travis Industries 4091008 100-01236_000...
  • Page 32: Direct Operation

    “remembers” the last setting). If you wish to adjust the mode settings use the transmitter mode button to adjust the settings (see “Mode Controls” on page 36). The thermostat and burner on/off operating functions will not work on the transmitter. © Travis Industries 4091008 100-01236_000...
  • Page 33: Accent Light

    Frequent On / Off Operation – if you are frequently turning the heater on and off, you may wish to leave it in continuous pilot. This allows the burner to turn on more quickly, without pilot ignition delay. © Travis Industries 4091008...
  • Page 34: Remote Operation

    When you change thermostat target settings the fireplace will not beep. NOTE: When the receiver batteries start to get low, the receiver will beep intermittently. When the batteries are nearly depleted, the receiver will no longer beep. See “Receiver Batteries” on page 38). © Travis Industries 4091008 100-01236_000...
  • Page 35: Manual On-Off / Smart Thermostat / Standard Thermostat

    Figure 8 NOTE: if the transmitter batteries go dead while in thermostat setting (standard or smart), the appliance will shut off after approximately 24 hours. © Travis Industries 4091008 100-01236_000...
  • Page 36: Mode Controls (Flame, Blower, Light, Comfort Control)

    When in Manual Mode the blower will remain on, even if the burner is turned off and the heater cools. Either manually turn the blower off, or turn off the heater by pressing the On/Off button. © Travis Industries 4091008...
  • Page 37: Mode Controls (Continued)

    Comfort Control Mode (see Figure 13). The center display will display either “ON” or “OFF”. This is the comfort control read-out. Use the up button When in comfort to turn on, down button to turn control mode, this off (2 settings). icon will appear darkened. Figure 13 © Travis Industries 4091008 100-01236_000...
  • Page 38: Low Battery Indicator

    Figure 15 Power Outages The remote will work if household current (AC power) is disconnected. The batteries inside the receiver will continue to power the heater but the accent light and blower will not operate. © Travis Industries 4091008 100-01236_000...
  • Page 39: Normal Operating Sounds

    This appliance has several areas that reach high temperatures. Dust or other particles on these areas may burn and create an odor. This is normal during start-up. You may notice the smell is more acute if the appliance was left idle for a long period. © Travis Industries 4091008 100-01236_000...
  • Page 40: Maintaining Your Heater's Appearance

    Install the three included AAA batteries into the remote (see illustration below). Battery Holder for Control Panel Lights CONTINUOUS HIGH PILOT REMOTE GREEN SMART ACCENT LIGHT PILOT The remote receiver uses 4 AA batteries. The remote uses 3 AAA batteries. © Travis Industries 4091008 100-01236_000...
  • Page 41: Accent Light Replacement

    If the pilot or main burners do not burn correctly, contact your dealer for service. Monitor blower operation. Remove any debris or vegetation near the vent termination. Contact your dealer if any sooting or deterioration is found near the vent termination. © Travis Industries 4091008 100-01236_000...
  • Page 42: Troubleshooting Table

    See "Adjusting the Flame Height" (Under 6") The logs or coals are placed incorrectly See "Log Set Installation" Thin Layer of Soot Improper air shutter adjustment Adjust Air Shutter - contact your dealer Covers the Glass © Travis Industries 4091008 100-01236_000...
  • Page 43: Wiring Diagram

    Remote Receiver PILOT FAN CONTROL Fan Controller POWER 120 VAC 110V OUT AUX OUT Power In NOTE: Some units use a jumper in place of the thermodisk. Thermodisk Accent Light (s) Optional Blower(s) Accent Light Rheostat © Travis Industries 4091008 100-01236_000...
  • Page 44: Replacement Parts List

    Maintenance Replacement Parts List Caution: Use only Travis Industries replacement parts. Do not use substitute materials. Warning: Do not operate appliance with the glass front removed, cracked, or broken. Replacement of the glass should be done by a licensed or qualified service person.
  • Page 45: Safety Label

    Safety Label Safety Label The safety (listing) label is attached to the operating tag (chained to the heater near the gas control valve). A copy is shown below © Travis Industries 4091008 100-01236_000...
  • Page 46: Conditions & Exclusions

    2. Travis Industries has the option of either repairing or replacing the defective component. 3. If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the dealership where you purchased the appliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial number on your appliance.
  • Page 47: Lp Instructions

    Remove the ember trays and burner (see below). Grasp the burner with both hands and lift it straight up and out of the firebox. Remove and discard the back air shield. Remove and discard the manifold cover (see below). © Travis Industries 4091008 100-01236_000...
  • Page 48 Look here for the orifice identification Screw each LP orifice in so the orifice protrudes 15/16" (24mm) Front (indicating full insertion). Rear 15/16" 24mm Install the new manifold cover included in owner’s pack (see illustration below). © Travis Industries 4091008 100-01236_000...
  • Page 49 – tighten to 25 Lb-inches. Leak test this area after installation to verify proper installation. Re-attach the wiring. Make the gas line connection, bleed the gas line (if applicable), start the heater and thoroughly leak- test all gas connections and the gas control valve. © Travis Industries 4091008 100-01236_000...
  • Page 50: Lower Surround Panel

    This holds the clips in place during installation. Attach the panel to the insert following the directions below. Attach the lower surround panel to the inset with the nuts (included with the panel). © Travis Industries 4091008 100-01236_000...
  • Page 51 Optional Equipment (for qualified installers only) © Travis Industries 4091008 100-01236_000...
  • Page 52 Heating Specifications ........6 Troubleshooting Table ........41 Installation Options ..........6 Vent Requirements .......... 13 Installation Warnings .......... 7 Wiring Diagram ..........42 Items Packed with the Face ....... 7 Yearly Service Procedure ........ 40 © Travis Industries 4091008 100-01236_000...

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