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NEC AK-308 User Manual

Hybrid telephome system.
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H H H H
Y Y Y Y
B B B B
R R R R
I I I I
D D D D
T T T T
E E E E
H H H H
Y Y Y Y
B B B B
R R R R
I I I I
D D D D
T T T T
E E E E
M M M M
O O O O
D D D D
E E E E
L L L L
M M M M
O O O O
D D D D
E E E E
L L L L
L L L L
E E E E
P P P P
H H H H
O O O O
N N N N
E E E E
L L L L
E E E E
P P P P
H H H H
O O O O
N N N N
E E E E
A A A A
K K K K
- - - -
A A A A
K K K K
1
7
1
7
S S S S
Y Y Y Y
S S S S
T T T T
E E E E
M M M M
S S S S
Y Y Y Y
S S S S
T T T T
E E E E
M M M M
3 3 3 3
0 0 0 0
8 8 8 8
- - - -
3 3 3 3
0 0 0 0
8 8 8 8
USER GUIDE
USER GUIDE
USER GUIDE
USER GUIDE
CHECK
CLEAR
2
3
4
5
6
8
9
10
11
12
2
3
4
5
6
8
9
10
LND
OPAC
DC
ICM
1
2
3
FLASH
TRFR
4
5
6
DND/CONF
SPK
7
8
9
MIC
0
HOLD
VOL.

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   Summary of Contents for NEC AK-308

  • Page 1

    H H H H Y Y Y Y B B B B R R R R I I I I D D D D T T T T E E E E L L L L E E E E P P P P H H H H O O O O...

  • Page 2

    No representation is made that this manual is complete or accurate in all respects and NEC Infrontia shall not be liable for any errors or omissions. In no event shall NEC Infrontia be liable for any incidental or consequential damages in connection with the use of this manual.

  • Page 3: Table Of Contents

    Table of Contents Location of Controls....................1 ..........................1 ELEPHONE Using Your Telephone ....................2 ..........................2 SING ELEPHONE ........................2 YMBOLS SED IN ANUAL ..........................2 ALLING A ORKER ............................2 UTSIDE ALLS ....................2 ANDLING AND EROUTING ALLS ’ .....................3 HROUGH ...........................3 LACING ALLS UICKLY ........................3 ROUPS ..........................3 RIVACY...

  • Page 4

    Table of Contents Hold/Transfer/During Conversation .................19 ..............................19 System Hold ............................19 Automatic Hold ..........................19 Exclusive Hold ...........................19 ............................20 USIC ........................20 XTERNAL USIC ...............................20 RANSFER Unannounced Transfer ........................20 Announced Transfer ..........................21 Attendant Reverting...........................21 Recall Trunk Display ..........................21 .............................22 ............................22 ONFERENCE Add-On Conference...........................22 Multi-Line Conference ........................23 Internal Conference ...........................24 ) ..................24...

  • Page 5

    Table of Contents Other Intercom Features ...................38 ............................38 OORPHONE ..........................38 ONTROL ............................39 ONITOR Alphanumeric Display TEL Features ...............40 ............................40 ESSAGE Message Edit Mode ...........................40 Selectable Display Messaging......................41 Broadcasting the Message at Later Time..................42 DND Message ...........................43 Leave Message with MW ........................43 Camp-On Message..........................44 Reverse Message..........................44 ............................45...

  • Page 6

    Table of Contents Index ...........................64 Memo ..........................66...

  • Page 7: Location Of Controls

    Location of Controls Your Key Telephone Liquid Crystal Display Handset Indicator CHECK CHECK (Check) Key CLEAR CLEAR (Clear) Key Line Keys Speaker One-Touch Keys (F Keys) LND (Last Number Dial) Key OPAC (Operation Access) Key OPAC DC (Dial Control) Key ICM (Intercom) Key FLASH (Flash) Key FLASH...

  • Page 8: Using Your Telephone

    Using Your Telephone Using Your Telephone Your telephone’s Alphanumeric Display helps you use features and tells you about your calls. For example, you can see the name of a co-worker who calls you. (You may be able to change the time and date on your phone if it’s not correct.

  • Page 9: Go Through

    Using Your Telephone When Your Call Can’t Go Through Don’t just hang up when your call can’t get through to a co-worker! Use Camp On (page 31) to wait without hanging up. Send your co-worker Intercom Off Hook Signaling (page 29) to let them know you’re waiting. If you don’t have time to wait, leave a Callback request (page 31).

  • Page 10: Trunk Outgoing Call

    Trunk Outgoing Call Specified Trunk Access Trunk lines can be grouped into a maximum of 30 groups. The line groups assigned to each extension are used for out-going calls. Up to two outgoing line groups can be assigned to an extension by system programming.

  • Page 11: Last Number Dialing (lnd)

    Trunk Outgoing Call Last Number Dialing (LND) The last telephone number dialed on a trunk outgoing call can be redialed. A maximum of 18 digits is stored. To use Last Number Dialing: 1. Lift handset or press key. LINE 2. Press a key.

  • Page 12: Abbreviated Dialing

    Trunk Outgoing Call Abbreviated Dialing The system provides common-use abbreviated dial. Abbreviated Dialing allows storage of up to 100 or 200 locations 18 digit telephone number under 2 or 3 digit codes (00 to 99 or 000 to 199). System Abbreviated Dial numbers can be programmed only at extension No.10.

  • Page 13: One-touch Dialing

    Trunk Outgoing Call One-Touch Dialing One-Touch Dialing allows you to store ten of your most frequently called outside numbers as personal abbreviated dial numbers at your extension so you can call them with just a single touch. Dial number to be stored is up to 18 digits including pauses (TRFR key), flashes (FLASH key) and stops (CONF key).

  • Page 14: Toll Restriction

    Trunk Outgoing Call Toll Restriction Toll Restriction determines extension’s ability to make calls. Each extension is assigned one of the six classes (A to F) per mode (Day/Night). Toll Restriction Class A is the highest with no dialing restrictions and the Class F is the lowest, available only intercom calls.

  • Page 15: Dial Block

    Trunk Outgoing Call Dial Block If you are going to be away from your desk, you can temporarily program your phone to block outgoing calls. If this option is enabled for you, just enter a four digit personal code. If this 4-digit personal code is forgotten, it can be erased by the extension #10 by entering a special password.

  • Page 16: Flash

    Trunk Outgoing Call Flash Flash allows you to access certain features of the telephone company or PBX to which your telephone system is connected. This lets you take full advantage of whether features the connected telephone company or PBX offers. Flash accesses these features by momentarily interrupting the loop current on your outside line. This is much like briefly pressing and then releasing the hookswitch on your telephone at home.

  • Page 17: Key Touch Tone

    Trunk Outgoing Call Key Touch Tone The Key Touch Tone feature allows a tone to be emitted from the built-in speaker each time a Line, One- Touch or dial pad key is pressed. The tone confirms the key was fully pressed. To activate Key Touch Tone: - Do not lift handset.

  • Page 18: Automatic Repeat Dialing

    Trunk Outgoing Call Automatic Repeat Dialing Trying to get in touch with a customer and their phone is always busy or unanswered? Don’t keep redialing it manually - have Automatic Repeat Dial do it for you. Automatic Repeat Dial will retry your call until the called party answers or the feature is cancelled.

  • Page 19: Automatic Off-hook Trunk Access

    Trunk Outgoing Call Automatic Off-Hook Trunk Access If Automatic Off-Hook Trunk Access is enabled for your telephone, you can access an idle trunk line without pressing Line key or dialing Trunk Access Code. This feature is useful for Key Telephone users who make mainly outside calls, or to connect Fax Machine (Modems).

  • Page 20: Trunk Incoming Call

    Trunk Incoming Call Incoming Trunk Access Trunk lines can be grouped into a maximum of 30 groups with 2 line groups assigned per extension by system programming. The line groups assigned to each extension can access incoming calls and set the audible assignments (day and/or night mode ringing) for the extensions.

  • Page 21: Night Service (manual/auto)

    Trunk Incoming Call Night Service (Manual/Auto) Night Service puts the night audible (ringing) assignment into effect manually or automatically. Incoming calls on a specific line group will ring at extensions that are assigned night audible for that line group. Night Service remains set even if the system power is turned off.

  • Page 22: Call Forward

    Trunk Incoming Call Call Forward Call Forward reroutes your incoming outside calls so they ring at a different extension. While you set Call Forward, you still have access to incoming calls. Incoming access is shared with the receiving (destination) extension, but only the destination extension rings. Calls cannot be rerouted to an extension in Do Not Disturb.

  • Page 23: Follow Me

    Trunk Incoming Call Follow Me When you are away from your extension and has to use another extension, Follow Me reroutes your incoming outside calls to that extension. There are four types of Follow Me same as Call Forward. - Follow Me Immediate All calls transferred immediately to the destination.

  • Page 24: Do Not Disturb (dnd)

    Trunk Incoming Call Do Not Disturb (DND) (See "Do Not Disturb" on page 36) Executive DND Executive DND allows two extensions to be specially paired for the purpose of forwarding calls. The extension designated as the "executive" can forward its incoming calls to the extension designated as the "secretary".

  • Page 25: Hold/transfer/during Conversation

    Hold/Transfer/During Conversation Hold System Hold System Hold puts an outside call on Hold so that it can be picked up from any extension in the system. If the System Hold Recall program is enabled, a call left on System Hold longer than a programmed period of time re-rings the extension that placed it on Hold.

  • Page 26: Music On Hold

    Hold/Transfer/During Conversation To retrieve a call on Exclusive 1. Lift handset. Hold: LINE 2. Press flashing key. 1. Lift handset. 2. Dial 051 or 951. Music On Hold Music On Hold sends a synthesized music to an outside party on System or Exclusive Hold. The system provide a synthesized melody.

  • Page 27: Announced Transfer

    Hold/Transfer/During Conversation Announced Transfer Announced Transfer automatically puts the call on System Hold so that the transferring extension can notify the receiving extension before actually sending the call. To receive an Announced Transfer, receiving extension just wait on the line to be automatically connected to the transferred caller. Both the transferring and receiving extensions receive a "fast flash"...

  • Page 28: Park Hold

    Hold/Transfer/During Conversation Park Hold Park Hold allows you to place an outside call in a waiting state so that any other key telephone extension within the same Park Hold group may pick it up. After parking the call, you can Page the person receiving the call and hang up.

  • Page 29: Multi-line Conference

    Hold/Transfer/During Conversation <Method 2> To establish an Add-On 1. Establish outside call. DND/CONF Conference: 2. Press key. 3. Press key and call the other telephones by paging and tell the Line key number. The called parties must press the Line key to join. DND/CONF 4.

  • Page 30: Internal Conference

    Hold/Transfer/During Conversation Internal Conference Internal Conference allows a multiple-party Intercom conversation. You can establish an Internal Conference with up to five other extension users (i.e., for a total of six internal parties). 1. Establish Intercom call. The called party must answer To establish an Internal using the handset.

  • Page 31: Other Trunk Features

    Other Trunk Features PBX Compatibility The system can accommodate Central Office (CO) lines or lines from a Private Branch Exchange (PBX) already installed at the customer site. The lines are similar in the way incoming calls are answered, but different in the way outgoing calls are placed - an outgoing call on a PBX line requires an access code before dialing, while an outgoing call on a CO line does not.

  • Page 32: Unsupervised Conference

    Other Trunk Features Unsupervised Conference Unsupervised Conference allows an extension user to establish a Conference with two outside parties, then drop out of the call - leaving the outside callers talking. Once you drop out, you are not part of the conversation.

  • Page 33: Disa (trunk-to-trunk)

    Other Trunk Features DISA (Trunk-to-Trunk) Direct Inward System Access (Trunk-to-Trunk) lets someone outside the system call in on a DISA Line and place an outside call on a system line, bypassing the system operator. A security code is required to place an outside call (Trunk-to-Trunk), and the Toll Restriction Class assigned to a security code determines the type of calls that can be placed.

  • Page 34: Intercom Outgoing Call

    Intercom Outgoing Call Intercom Call Intercom Call allows extension-to-extension conversation. The system can be programmed for one of two Intercom Signaling modes: ringing or voice announce. When voice announce is programmed, an Intercom call signals the called extension with a beep (not ringing). After the beep sounds, the caller can make a voice announcement over the speaker of the called extension.

  • Page 35: Intercom Off-hook Signaling

    Intercom Outgoing Call - Make conversation with an outside party. To hold and transfer a Trunk One-Touch call using a DSS key: 1. Press a desired key set as DSS key. - The Trunk line will automatically be held, then intercom call will be established.

  • Page 36: Group Hunt

    Intercom Outgoing Call Group Hunt Group Hunt searches for an idle extension among all the extensions in a particular Hunting Group. Extensions are assigned to Hunting Groups in programming - for example, all the extensions in a sales department might be assigned to Hunting Group 4. When you dial a Hunting Group number, the Group Hunt feature automatically calls the first idle one it finds.

  • Page 37: Camp-on (callback)

    Intercom Outgoing Call Camp-On (Callback) Instead of hanging up after calling a busy extension, Camp-On lets you dial a code and wait off-hook until the extension becomes available. As soon as the extension becomes free, the call automatically goes through. Or, if you hang up after dialing the code, Callback automatically redials a busy extension.

  • Page 38

    Intercom Outgoing Call To cancel all Message Waiting 1. Lift handset. you left: indications 2. Press key. 3. Dial 4. Hang up. 1. Lift handset. 2. Dial 059 or 959. To cancel all Message Waiting - Do not lift handset- OPAC indications you left and that 1.

  • Page 39: Paging

    Intercom Outgoing Call Paging Internal Paging lets you make a paged announcement over the speaker of the other telephones in the system. Any extension can make a page, but only key telephones that are assigned to an Internal Page Zone can receive a page.

  • Page 40: Flexible Station Numbering

    Intercom Outgoing Call To reply to Meet-Me Answer: 1. Lift handset or press at a phone that received the page. 2. Press key. 3. Dial announced code. - 930-935, or 938(same zone) 1. Lift handset at a phone that received the page. 2.

  • Page 41: Intercom Incoming Call

    Intercom Incoming Call Intercom Answer Intercom Answer (just lifting the handset) lets you answer either signal intercom call or voice announced intercom call in a single step. Handsfree Answerback lets a key telephone extension user answer a voice announced Intercom call without touching the phone.

  • Page 42: Meet -m E Answer Paging

    Intercom Incoming Call Meet-Me Conference Paging (See "Paging" page 34) Do Not Disturb (DND) Do Not Disturb (DND) blocks incoming calls and Intercom Off-Hook Signaling. An extension user can activate DND while on a call or while the extension is idle. There are four levels of DND: Level 0 =>...

  • Page 43: Intercom Hold

    Intercom Incoming Call Intercom Hold It is possible to place an Intercom call on hold. While on hold, music is sent to the held party. Unlike Trunk line hold, when an Intercom call is held, no other action can be taken by the holding party. Only the hold- originating station can re-answer this line by pressing the ICM key.

  • Page 44: Other Intercom Features

    Other Intercom Features Doorphone Your system may have up to two Doorphone Boxes. A Doorphone Box is a self-contained Intercom unit typically used to monitor an entrance door. A visitor at the door can press the Doorphone Box call button (like a door bell).

  • Page 45: Room Monitor

    Other Intercom Features Room Monitor Room Monitor lets one extension monitor (listen to) the environmental sounds in an area or room containing another extension. Several extensions can monitor the same extension; however, only one monitored extension can be assigned in a system. To activate or cancel Room 1.

  • Page 46: Alphanumeric Display Tel Features

    Alphanumeric Display TEL Features Text Message Message Edit Mode BTXD type Key Telephones are equipped with a 2-line, 16-character Liquid Crystal Display (LCD). These displays are used to provide information such as: data/time, elapsed call time on outside calls, digits dialed, internal calling party number and Abbreviated Dialing entries, but can also perform sending and receiving of messages.

  • Page 47: Selectable Display Messaging

    Alphanumeric Display TEL Features Selectable Display Messaging You can select a preprogrammed Selectable Display Message for your extension. Display telephone callers see the selected message when they call your extension. Selectable Display Messaging provides personalized messaging. For example, you could select the message "LEFT FOR THE DAY". Any display telephone user calling the extension would see the message.

  • Page 48: Broadcasting The Message At Later Time

    Alphanumeric Display TEL Features CHECK OPAC 1. Press To store system message: 2. Dial message number (00-49) to refer. 3. Dial (No.10 extension only) 4. Edit message by Message Edit Mode. CHECK 5. Press 6. Dial message number to store. 7.

  • Page 49: Dnd Message

    Alphanumeric Display TEL Features DND Message DND Message send a message to a calling extension when your telephone activated DND for Intercom calls. TRFR To set DND message using 1. Press preset messages: 2. Dial message number (00-49), dial One-Touch Press key No.1 or No.2 for personal message, then dial...

  • Page 50: Camp-on Message

    Alphanumeric Display TEL Features CHECK To cancel message at message- 1. Press originated telephone: - First message appears on the display. 2. Use to scroll forward and use scroll backward. 3. Press to cancel message. HOLD CLEAR Press to return to idle condition. To call back or delete message CHECK 1.

  • Page 51: Time And Date

    Alphanumeric Display TEL Features Time and Date You see the Time and Date on your telephone’s display when it is idle and while using some functions of the phone. The Time and Date are programmed at the station connected to port 10 (usually extension 10). Although entered in 24-hour format, the system time always displays in 12-hour format (AM/PM).

  • Page 52: Directory Dialing

    Alphanumeric Display TEL Features To store names for each 1. Press key twice. extension: 2. Press 3. Dial extension number to store. (Extension No10 only) 4. Dial 5. Input the letters of the name by Message Edit Mode. 6. Press 7.

  • Page 53: Alarm Clock

    Alphanumeric Display TEL Features Alarm Clock The Alarm Clock feature lets you set two alarms on your display key telephones as a reminder for appointments, meeting, etc. The alarms sound every day at the set time unless they are canceled. To set alarm: 1.

  • Page 54: Other Features

    Other Features Handsfree (Speaker & Microphone) Speakerphone Speakerphone, a feature of Display phones, allows a user to place calls and answer ringing calls without lifting the handset - a key is pressed instead. To converse on a Speakerphone call, you just speak toward the phone;...

  • Page 55: Microphone On/off

    Other Features Microphone On/Off Microphone On/Off lets you turn the phone's microphone on or off. The microphone can be turned on or off while an extension is idle or during a Speakerphone/Handsfree call. - When the microphone is on, you can conduct a Speakerphone/Handsfree conversation as usual - by just speaking toward the phone - and the microphone picks up your voice.

  • Page 56: Station Message Detail Recording(smdr)

    Other Features Station Message Detail Recording(SMDR) Station Message Detail Recording (SMDR) provides a printed record of the outside calls placed and answered at each extension in the system. Typically, the record outputs to a customer-provided serial printer or to a personal computer. SMDR allows the system administrator to account for usage at each extension and trunk.

  • Page 57: External Call Forward On Disa

    Other Features External Call Forward on DISA External Call Forward (Trunk to Trunk) allows outside parties calling on the DISA Line to transfer the call to other outside parties automatically when system is set to the External Call Forward Mode. The destination of the telephone number must be set on the abbreviated dial No.

  • Page 58: Volume Control

    Other Features 1. Press To store a feature under a One- OPAC 2. Press , dial Touch or Line key: LINE One-Touch 3. Press a desired key. 4. Dial feature number (01-22). 5. Dial 6. Press 1. Press To clear a feature stored on a OPAC 2.

  • Page 59: Headset Operation

    Other Features Headset Operation To get even more freedom and convenience than with Handsfree, purchase a Headset and connect it to your telephone. in place of the handset. Like using Handsfree, using the handset frees up the user's hands for other work.

  • Page 60: Viewing Incoming Caller-id Information

    Other Features Viewing Incoming Caller-ID Information When the system receives an incoming call with Caller-ID information, you can view it on your phone’s display manually or automatically depending on the types of call. To view Caller ID Information: Outside call that rings your phone Caller-ID information of the incoming call is shown on your phone display automatically without any operation.

  • Page 61: Storing Caller-id Information To The Caller-id Table While On A Call

    Other Features Storing Caller-ID Information to the Caller-ID Table While on a Call To store the Caller-ID information -On-hook condition shown on your display: OPAC 1. Press key. 2. Dial 8137101 -If you hear a confirmation tone (one short beep), the 15 : 20 27/08/98 information is successful stored in an empty bin in Caller-...

  • Page 62

    Other Features To add an entry to the Caller-ID Table: - On-hook condition OPAC THU 27 15:20PM 1. Press key. 2. Press - This searches an available bin number. 3. Dial number. BIN NO. 002 (example: 8137103) INPUT TEL NO. 4.

  • Page 63: Making Outgoing Calls Using Caller-id Table Bin Number

    Other Features Making Outgoing Calls Using Caller-ID Table Bin Number To make an outgoing call by bin number: - On-hook condition BIN NO. OPAC 1. Press key. 2. Press BIN NO. 001 3. Dial bin number (001-100). (example: 001) LINE 01 LINE 4.

  • Page 64: Using The Searched Information Shown On The Display

    Other Features Using the Searched Information Shown on the Display To call the displayed number or name: LINE 1. Press a key. 8137101 (example: Line 1) INFRONTIA CORP - Loop key can be used instead of Line key. LINE 01 8137101 To change the information: 1.

  • Page 65: Temporary Memory

    Other Features Temporary Memory When a call is abandoned while you are away, or when you fail to store Caller-ID information to Caller-ID Table because the Table is full, caller’s information will be automatically stored in the Temporary Memory (up to 70 calls). It can hold a maximum of 10 digits long number and 15 letters long name. When there is information in Temporary Memory, “EXISTING I.D.”...

  • Page 66: Faxu (fax/voice Announce Unit)

    Other Features FAXU (FAX/Voice Announce Unit) DUD with Automated Attendant The FAXU provides guidance messages for DUD to help callers reach an extension or FAX connection easily. It can answer a incoming call. The FAXU allows you to record 5 phrase of Attendant messages (1-5) for Automated Attendant.

  • Page 67

    Other Features 1. Lift handset or press To record an Attendant Message: 2. Dial - If Busy, voice paths may be occupied, or user operates at extension other than #10. (Extension No.10 only) 3. Dial Message No. (1-5) (See Note) 4.

  • Page 68: Hold And Transfer To Fax Machine

    Other Features Hold and Transfer to FAX Machine In case an extension user answers to FAX call due to some reason (Miss-operation by the outside caller, etc….), this call can be transferred to the connected FAX Machine by manual operation. To Hold and Transfer to Fax machine: 1.

  • Page 69: Charts

    Charts System Number Plan Due to the flexibility built into the system, your dialing codes may differ from those in this manual. Check with your supplier and make a note in the Revised Codes column of any differences. STANDARD CODES REVISED CODES Extensions 10 –...

  • Page 70

    Index Abbreviated Dialing, 6 FAXU (FAX/Voice Announce Unit), 60 Account Code, 13 Flash, 10 Add-On Conference, 22 Flexible Station Numbering, 34 Alarm Clock, 47 Follow Me, 17 Alphanumeric Display TEL Features, 40– Announced Transfer, 21 Attendant Reverting, 21 Group Hunt, 30 Automatic Hold, 19 Automatic Mode Switching, 15 Automatic Off-Hook Trunk Access, 13...

  • Page 71

    Index One-Touch Dialing, 7 Unannounced Transfer, 20 One-Touch Feature Access, 51 Unsupervised Conference, 26 Other Features, 48– Using Your Telephone, 2– Other Intercom Features, 38– Other Trunk Features, 25– Outside Calls, 2 Volume Control, 52 Paging, 33 Walking Toll Restriction, 8 Park Hold, 22 When You Work In Groups, 3 PBX Compatibility, 25...

  • Page 72

    Memo...

  • Page 73

    Memo...

  • Page 74

    Memo...

  • Page 75

    Issue-1 Tokyo, Japan MMXXXX-XXXX...

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