Troubleshooting; When The Server Does Not Start - HP ProLiant ML570 Generation 2 Maintenance And Service Manual

This chapter provides specific troubleshooting information for the HP ProLiant
ML570 Generation 2 server. Use it to find details about server startup and operation errors.
For a list of new server error messages specific to this server, refer to the HP ProLiant
ML570 Generation 2 Server Setup and Installation Guide. For information on LEDs and
switches specific to the server, refer to Chapter 4, "Connectors, LEDs, and Switches."
For a more detailed discussion of troubleshooting techniques, diagnostic tools, error
messages, and preventative maintenance, refer to the HP Servers Troubleshooting Guide
included on the Documentation CD that ships with the server.
For troubleshooting information beyond the scope of this guide, both general and specific to
HP ProLiant ML570 Generation 2 servers, refer to Table 5-8.

When the Server Does Not Start

This section provides systematic instructions on what to try and where to go for help for the
most common problems encountered during initial POST. The server must complete this test
each time you power up before it can load the operating system and start running software
applications.
If the server does not start:
1. Be sure that the server and monitor are plugged into a working outlet.
2. Be sure that the power source is working properly:
a. Check the status using the system power LED.
b. Be sure that the Power On/Standby button was pressed firmly.
HP ProLiant ML570 Generation 2 Server Maintenance and Service Guide
WARNING: A risk of personal injury exists from hazardous energy levels. The
installation of options and the routine maintenance and service of this product shall be
performed by individuals who are knowledgeable about the procedures, precautions,
and hazards associated with equipment containing hazardous energy circuits.
WARNING: A risk of personal injury exists from hazardous energy levels. The
installation of options, and the routine maintenance and service of this product shall be
performed by individuals who are knowledgeable about the procedures, precautions,
and hazards associated with equipment containing hazardous energy circuits.

Troubleshooting

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