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Warranty
General
GRE America, Inc. warranty all parts of each new product to be of sound design, good
material and workmanship, and will repair or exchange any parts proven to be defective
under normal use at no charge for a period of 12 months from the date of sale to the end
user.
GRE America will correct defects. There will be no charge for labor for a period of 12
months from the date of original sale, except as provided below. Overtime premiums
and/or expedited handling and shipping costs must be paid by the owner.
An enclosed Warranty Card is included with each unit of purchase. We request the
Warranty card be filled and return back to GRE America to validate the Warranty of your
purchase along with Proof-of-purchase or you may also register online using the link
below.
Online Product Registration is also available at
This warranty does not apply to equipment or parts that have been subject to accident,
abuse, incorrect service, alterations, service by non-authorized service personal, misuse.
A copy of the purchase receipt must be supplied or validated Warranty Registration must
be on GRE database either by mail or through online when requesting for service.
Equipment must be sent to GRE America at the owner or dealer's expense and will be
returned via surface carrier at no cost to the owner.
This warranty is strictly limited to the terms indicated herein, and no other warranties or
remedies thereunder, express or implied, shall be binding on GRE America.
RETURN DEFECTIVE PRODUCTS TO YOUR DEALER OR CALL GRE AMERICA
FOR A RETURN AUTHORIZATION NUMBER (RMA). YOU SHOULD HAVE A
COPY OF YOUR ORIGINAL RECEIPT TO VERIFY DATE PURCHASE. UNIT IN
WHICH THE WARRANTY HAS EXPIRED MAY BE SERVICED AT A FIXED RATE
+ PARTS FOR FACTORY REPAIRS. RETURN SHIPPING FOR UNITS UNDER
WARRANTY WILL BE PAID BY GRE AMERICA. SHIPPING FOR UNITS OUT OF
WARRANTY WILL BE PAID BY THE SENDER IN BOTH DIRECTIONS. AN RMA#
OUTSIDE THE BOX NEXT TO THE SHIPPING ADDRESS MUST BE
ACCOMPANIED WITH ALL UNITS BEING RETURN BACK TO GRE AMERICA.
RETURNS WITHOUT RMA# WILL DELAY IN PROCESSING YOUR WARRANTY
OR NON-WARRANTY REPAIRS.
PSR-500 User Manual
Page
Limited Warranty
Warranty Limitations
Warranty Returns
GRE America, Inc.
425 Harbor Blvd.
Belmont, CA 94002 U.S.A
Ph: (650) 591-1400 . Fax: (650) 591-2001
Website:
http://www.greamerica.com
Online Registration:
http://www.greamerica.com/register
http://www.greamerica.com/register
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