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Digital Telephone System LCD Speakerphone System Reference Guide OPER SPKR MUTE HOLD ITCM unisyn05.cdr...
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This user guide is applicable for the Impression LCD speakerphone model 2022S- Rev. A and later using the following software cartridges on a digital telephone system: I0408 Rev. 18A and Later I0816 Rev. 18A and Later I1632 Rev. 18A and Later S0408 Rev.
Contents Contents Introducing The LCD Speakerphone ... 1 Using This Guide ............1 Knowing Your Telephone’s Features......2 Using Your Speakerphone ........4 Understanding What The Lights Mean..... 6 Understanding The LCD Abbreviations ....8 Understanding What the Rings Mean .......
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Contents Making Calls ......57 Calling Outside The System ........39 Calling Intercom Numbers........
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Contents Using The Other Telephone Features ..61 Adjusting The Display Contrast......61 Blocking Voice Announce Calls......61 Controlling Background Music....... 63 Choosing Between Pluse And Tone Dialing... 63 Choosing Your Personal Ring Tones....... 64 Displaying The Functions Of Your Station’s Buttons (Button Query) ......
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Contents Using Non-Verbal Messaging....83 Turning On A Message Waiting Light ....83 Sending LCD Messages .......... 84 Leaving A Station-To-Station Message ....85 Sending An Assist Button Message ......85 Programming Your Telephone .
Chapter Eight: Sending And Receiving Non-Verbal Messages Chapter Nine: Programming Your Telephone Chapter Ten: Troubleshooting Your Telephone For your convenience, a quick reference guide, a glossary, and an alphabetical index are included in the back of this user’s guide. Impression LCD Speakerphone – 1...
• Programmable Buttons – Allow you to store numbers for automatic dialing functions – Allow you to store telephone extension numbers for Direct Station Selection (DSS) – Indicate which lines are either in use or on hold 2 – Impression LCD Speakerphone...
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LCD Display unisyn08.cdr Interactive Buttons Speaker Programmable Mute Button Buttons T/C Button OPER SPKR Button SPKR MUTE Message Volume Control HOLD ITCM Waiting Light Hold Button Microphone Opening TAP Button ITCM Button Impression LCD Speakerphone – 3...
Introducing The LCD Speakerphone 1.3 Using Your Speakerphone Your Impression speakerphone is handsfree allowing you to dial a call or answer a call-announce while on hook. Your speakerphone gives you the freedom to speak to the distant party without ever lifting the handset.
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– Make sure you and your distant party don’t speak at the same time (because the voice-activated microphone overrides the speaker, both parties speaking simultaneously may garble the transmission). unisyn07.cdr Speaker Volume Control SPKR Button OPER SPKR MUTE Handset HOLD ITCM ITCM Button Microphone Opening Impression LCD Speakerphone – 5...
– Flashing red = another station is calling you. • Next to the HOLD button: – Flashing red = message awaits pick up. – Fluttering red = automatic station relocation has been set. 6 – Impression LCD Speakerphone...
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– On steady = called party cannot hear your conversation. unisyn12.cdr Interactive Buttons Line Lights, DSS/BLF Lights Mute Light (one for each button) Speaker Light OPER SPKR MUTE Message HOLD ITCM Waiting Light Hold Light Intercom Light Impression LCD Speakerphone – 7...
Forward G (followed by last number) Group HOLD Hold HVHLD Have Hold Internal L (followed by last number) Line Last No Saved Last Number Saved LIGHT Light (Contrast) MUSIC Background Music Message NEXT Next Display 8 – Impression LCD Speakerphone...
This way, you can identify your ring even though you may not be close to your telephone. Additionally, so you won’t be disturbed when you’re busy on a call and another call rings at your station, the ring volume is subdued automatically. Impression LCD Speakerphone – 9...
Within Chapter Two you will find helpful information on programming all of the special features on your telephone that are unique to attendant station operation. NOTE: If possible, read all of this manual before you attempt to operate your telephone system. Impression LCD Speakerphone – 11...
— dial to save message, — dial next location number, # to clear it, two-digit codes for the message, and to save, — repeat previous step until all messages are stored, — press SPKR to end. 12 – Impression LCD Speakerphone...
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— When you are finished creating and programming messages, fill in the list on page 15 of this guide. Make a list of the stored messages and their location numbers, and give each station user a copy. Impression LCD Speakerphone – 13...
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Programming The Attendant Features Letter Code Table Character Code Character Code Character Code SPACE “ 14 – Impression LCD Speakerphone...
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Programming The Attendant Features LCD Message List Location Code Message Letter Codes Back at System Message Call System Message Impression LCD Speakerphone – 15...
— dial two-digit codes that correspond to letters in name, — dial to continue entering station names (repeat above steps beginning with station selection 10–57), — press SPKR to end, — record names on pages 18 and 19. 16 – Impression LCD Speakerphone...
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Programming The Attendant Features Letter Code Table Character Code Character Code Character Code SPACE “ Impression LCD Speakerphone – 17...
Programming The Attendant Features Station Names Record telephone names here. Copy this sheet for more record space. Name Name Name 18 – Impression LCD Speakerphone...
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Programming The Attendant Features Station Names Name Name Name Impression LCD Speakerphone – 19...
NOTE: Light associated with A1 button will turn on when music on hold is provided and turn off when the feature is disabled, — press SPKR to end. unisyn13.cdr Programable Button OPER SPKR MUTE HOLD ITCM 20 – Impression LCD Speakerphone...
# 03, — press SPKR to end. To set the Night Transfer Of Ringing mode, simply press the Night- Transfer button you have programmed. To return ringing to the attendant’s station, press the Night-Transfer button again. Impression LCD Speakerphone – 21...
— dial two digits (00–99) for year, — dial two digits (01–12) for month, — dial two digits (01–31) for day, — dial two digits (00–23) for hour, — dial two digits (00–59) for minutes, — press SPKR to end. 22 – Impression LCD Speakerphone...
0 # for Departmental Call Distribution (DCD) report, dial 8 to obtain the number of free records remaining in the system (appears in LCD display), dial 9 to abort printing. • press SPKR to end. Impression LCD Speakerphone – 23...
T/C to leave name blank, — press T/C to save number and name, — repeat above steps (beginning with choice of storage location) to store next number, — press SPKR to end. 24 – Impression LCD Speakerphone...
Programming The Attendant Features System Speed Dial Numbers (Record system speed dial names and numbers here. Copy this sheet if you need more record space.) Number Number Number and Name and Name and Name Impression LCD Speakerphone – 25...
Display shows: “ xxx PARITY Pxx ” Data printer off-line. Display shows: “PRINTER OFF LINE” You may press 0 to cancel the alarm report displays. After the information has been shown on the display, the disappears until another alarm occurs. 26 – Impression LCD Speakerphone...
Neither the prime attendant nor the alternate attendant can program the feature directly; only the installer, through class of service programming, can enable or disable the alternate attendant. Impression LCD Speakerphone – 27...
Because of the time constraints, it is a good practice to script your messages ahead of time so that you can read them aloud in a clear and concise manner as you store them in the DVA memory. 28 – Impression LCD Speakerphone...
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Please dial a new extension number or dial # plus your call-back number followed by another # to page your party.” • Drop message — “Thanks for calling Acme, good bye.” Using Digital Voice Announce–continued on next page Impression LCD Speakerphone – 29...
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—OR— start the audio tape recorder, and play the pre-recorded message, — press 9 to stop, — dial code for next message, record message, and press 9 to stop. Repeat this step for each message. 30 – Impression LCD Speakerphone...
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— select the DVA port, — repeat the storing procedure detailed above. • To end the DVA session, — press SPKR. • To change DVA messages, — repeat the entire storage procedure and make different selections. Impression LCD Speakerphone – 31...
— If called station is busy, call is placed on hold and camped-on at busy station. If camp-on is not answered within a transfer recall timeout period, busy tone is given, followed by a DISD dial tone. 32 – Impression LCD Speakerphone...
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— If extension number dialing is not completed within the programmed dial time limit, call is routed to DISD assist station if available; otherwise, the line is dropped. NOTE: See section 2.13 for DVA programming used with the DISD feature. Impression LCD Speakerphone – 33...
— speak toward the telephone to answer. Lift handset if you de- sire privacy. • When you hear intercom ringing (two short ring bursts), — press ITCM to talk. Lift handset if you desire privacy. Impression LCD Speakerphone – 35...
LCD telephone, that station is immediately disconnected from the call.) You can also block a SOHVA to your station by pressing BLOCK when the SOHVA is initiated. The SOHVA call is then disconnected. 36 – Impression LCD Speakerphone...
• You can only use Caller ID at a station, — with lines that ring audibly at that station, —OR— — with lines that ring audibly at another station and you answer with call pickup, —OR— with lines that are transferred to your station. Impression LCD Speakerphone – 37...
— press DSS button, — speak toward telephone to answer call. Lift handset if privacy is desired. NOTE: After you answer, the BLF light turns off. You can retrieve the call, if necessary, by pressing TAP. 38 – Impression LCD Speakerphone...
• To override a Do Not Disturb condition at another station, — press OVER to disable the Do Not Disturb condition at the called station, — speak your announcement (if in voice-first mode) or hear ring-back tone (if in tone-first mode). Impression LCD Speakerphone – 41...
— press NEXT, then press CWAIT, — remain on line awaiting a reply. Called party will hear a short tone burst. They can either place their current call on hold or hang it up and then answer your call. 42 – Impression LCD Speakerphone...
— press preprogrammed button (line selection is usually a part of the stored autodial or speed dial number), —OR— press HOLD then press preprogrammed button (to choose number stored as a second choice at that button). Impression LCD Speakerphone – 43...
30 seconds. • To cancel this automatic redial action (ITCM light turns off) with any of the following actions: — lift and replace handset, —OR— use the telephone for some other function. Impression LCD Speakerphone – 45...
NUMBER REDIAL button on your speakerphone for this purpose. — to store the number, press SAVE; — to dial the stored number, press HOLD and then press the SAVED NUMBER REDIAL button that was preprogrammed for this purpose. 46 – Impression LCD Speakerphone...
NOTE: When telephone is idle, pressing the HOLD button will display call Time for the last call, and pressing the HOLD twice will display call cost for the last call. Impression LCD Speakerphone – 47...
When the line is free, your telephone sounds five short ring bursts telling you that you can use your line. Lift handset to answer or ignore the ring burst if you no longer need the line. 48 – Impression LCD Speakerphone...
(called telephone may send non-verbal reply to your display and then disconnect from your telephone). NOTE: The caller cannot control how the announcement is received. This depends upon the equipment used and class-of-service programming. Impression LCD Speakerphone – 49...
–OR– — press EXT for system speed dial calling, — dial three digits for the first three letters of the name that you want to locate (for example, dial 266 for Comdial): 1 = QZ 2 = ABC 3 = DEF...
— press line button of the held call (with flashing light). • To retrieve a call that you answered and placed on hold but for which you have no line appearance (for instance, a call that was transferred to you), — press TAP. Impression LCD Speakerphone – 51...
• If a line was placed on manual hold, exclusive hold, directed hold or park orbit and that line is recalling, — press HOLD to place the call on hold at your station and re- start HOLD timer, —OR— — press ANS to retrieve the call. 52 – Impression LCD Speakerphone...
— press ITCM, — dial — dial extension number of that telephone, • To pick up a call that was placed on hold at your telephone by a user at another telephone, — press ITCM and dial Impression LCD Speakerphone – 53...
Also, if a transferred call is not answered after a certain length of time (as set by the system installer) it recalls to your telephone. Impression LCD Speakerphone – 55...
— press SOHVA to allow you to tell the intercom party that a call awaits, — press CAMP to camp-on to that station, — press OVER to allow you to join the intercom party’s current conversation. 56 – Impression LCD Speakerphone...
— press SEND to re-transfer the call, — press HOLD to place the call on hold at your telephone, — press ANS to return to the call. Impression LCD Speakerphone – 57...
— press T/C (call is placed on hold automatically), — make next call, — press T/C to establish conference, — repeat the last three steps to add up to two more parties, estab- lishing a 5-party conference (including yourself). 58 – Impression LCD Speakerphone...
• To rejoin an unsupervised conference, — press one of the lighted buttons where conference is taking place. NOTE: Conference volume levels are dependent upon the quality of the external lines. Impression LCD Speakerphone – 59...
— press DISP (display reads contrast level), — press LIGHT or DARK to change contrast level accordingly (press button once for each degree of change desired), — press SPKR to save the last level and end. Impression LCD Speakerphone – 61...
• To un-block voice-announced calls, — press OPTIONS, — press NEXT, — press VAB, — press OFF, — press SPKR to end. • To block a SOHVA while you are on a call, — press BLOCK. 62 – Impression LCD Speakerphone...
You can store a # as part of an automatic dialing number to effect pulse-to-tone switching where needed. • To convert to tone dialing at any time during dialing or while on an active call, — press Impression LCD Speakerphone – 63...
— press QUERY, — press any button and read its function in your LCD speakerphone’s display, NOTE: Use the HOLD button to access autodial numbers that you have stored under DSS buttons. — press SPKR to end. 64 – Impression LCD Speakerphone...
— dial account code, — listen for dial tone and dial number you are calling. NOTE: If you hear an error tone after you have dialed your account code, check the number for validity. Impression LCD Speakerphone – 65...
— press NEXT two times, — press CFWD, — press PERS for prime line and intercom calls, —OR— press ALL for all calls, — press CLEAR to disable call forwarding, — press SPKR to end. 66 – Impression LCD Speakerphone...
When a call is non-private, other telephones in the line group can join the call. Privacy returns when the call is completed. • To do this while on a call, — press preprogrammed PRIVACY button. Impression LCD Speakerphone – 67...
NOTE: The station you are observing may not allow a SOHVA call if it is in speakerphone mode. However, the voice announce block feature, if enabled at the monitored station, will not block a SOHVA from a monitoring station. 68 – Impression LCD Speakerphone...
• To mute your telephone, — press and engage MUTE (MUTE light turns on). • To return to the distant party, — press and disengage MUTE (MUTE light turns off). Impression LCD Speakerphone – 69...
Do Not Disturb mode until you turn it off. • To place station in wrap-up mode, — press HOLD, — press DND feature button (preprogrammed). Calls will ring at another departmental telephone. • To return to on-duty mode, repeat the above procedure. 70 – Impression LCD Speakerphone...
— connect the telephone line cord to the new jack, — note the flashing HOLD light, and press the # button while the light is still flashing (your telephone immediately assumes the features from the new location). Impression LCD Speakerphone – 71...
(see programming section of this user’s guide), —OR— — press paging button assigned by the installer, —OR— — press ITCM, — dial 89 for special paging port, — make announcement, — hang up to end. 72 – Impression LCD Speakerphone...
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NOTE: If you have programmed paging buttons, use them instead of the dialing codes shown above. • To make a reply to a “meet-me” page, — lift handset of nearest telephone, — press ITCM, — dial 88, — meet paging party on line. Impression LCD Speakerphone – 73...
• There are thirteen headset loudness levels. Set the loudness for the current call as follows: — while on a call, press VOLUME UP or VOLUME DOWN once for each change in loudness (thirteen different levels available) that you desire. 74 – Impression LCD Speakerphone...
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VOLUME UP or VOLUME DOWN. When the call ends, the volume of all future calls is reset to the programmed (default) setting. Impression LCD Speakerphone – 75...
• To disable the do not disturb condition, repeat the above procedure, but press OFF instead of ON. NOTE: To override a Do Not Disturb condition at another telephone, refer to section 4.3 for details. 76 – Impression LCD Speakerphone...
— hang up handset or press SPKR to end call. You will have 15 seconds in which you can make another call without re-entering your TRO code. • To clear the TRO code, — press ITCM, — dial — press SPKR. Impression LCD Speakerphone – 77...
SPKR to end. The Pager—Tracker system will transmit your station extension number to called party’s Tracker Pager display. (Some models will also display your station name if the system is programmed to include station names.) 78 – Impression LCD Speakerphone...
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— from any system station, press ITCM, — dial displayed orbit code (# 91–99), — retrieve call. NOTE: If the Tracker paging system does not accept your actions,the system sounds an error tone at your telephone. Impression LCD Speakerphone – 79...
IST device if that device is off-hook. The call drops If the IST device is on-hook. You can still receive visual messages via the speakerphone’s LEDs and LCD display while the voice path is routed to the IST device. 80 – Impression LCD Speakerphone...
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— press the DATA button and the IST device will ring, • To use a non-proprietary telephone as an IST device, — operate it as a standard IST, — press the appropriate button on the LCD speakerphone to select another line, intercom, or speed dial. Impression LCD Speakerphone – 81...
• To turn off the message waiting light during message-delivering conversation, — press ITCM. • To receive a message at your station, — observe your flashing message waiting light, — press ITCM, then press HOLD. Connection to station that left message is automatic. Impression LCD Speakerphone – 83...
For Call default message, dial telephone number of where you will be — press SPKR to end message. Intercom light flashes steadily. • To turn off message and your intercom light, — press ITCM, — dial 84 – Impression LCD Speakerphone...
ASSIST button programming.) If the assisting telephone is idle, a ring burst sounds and a message appears in its display. If it is busy, the message appears when it becomes idle. Impression LCD Speakerphone – 85...
(1) Remain on the line and briefly explain to the dispatcher the reason for the call; (2) always make such a test call during the off-peak hours, such as early morning or late evening. Impression LCD Speakerphone – 87...
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DSS is already stored; just repeat the programming procedure. unisyn14.cdr A2 A10 A3 A11 A4 A12 A5 A13 A6 A14 A7 A15 OPER A8 A16 SPKR MUTE HOLD ITCM Autodial Button Locations 88 – Impression LCD Speakerphone...
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Programming Your Telephone Autodial Numbers Personal Speed Dial Numbers (Keypad Buttons) Impression LCD Speakerphone – 89...
Instead, dial the access code for the feature after selecting the button location. For example, to program a group call pick up button, press the programmable button, press ITCM, dial # 4, then press SAVE. 90 – Impression LCD Speakerphone...
2. press the interactive button that you corrupted, 3. dial 91, 92, or 93 (for the interactive button located from left to right), 4. press SPKR to end, 5. repeat the process for each button. Impression LCD Speakerphone – 91...
Do Not Disturb Button - prevents other telephones from ringing your telephone. Page Button - provides one-button access to paging. Privacy Button - releases privacy for current call. Saved Number Redial Button - redials saved last-dialed number. Voice Announce Block Button - blocks voice announcements. 92 – Impression LCD Speakerphone...
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— repeat last two steps until all feature buttons are programmed, —OR— — press EXIT to end. To clear a feature access button assignment, repeat the programming procedure but press CLEAR before pressing storage location button. Impression LCD Speakerphone – 93...
SOHVA call. With this button you can decide, after hearing a busy signal, whether the called party should be interrupted in a SOHVA manner. If so, you can press the button and initiate a SOHVA call. 94 – Impression LCD Speakerphone...
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98 = GROUP LISTEN button, — press T/C, then press another programmable button location and dial the next feature button storage code (keep repeating this step until desired buttons are programmed), —OR— — press SPKR to end. Impression LCD Speakerphone – 95...
If you cannot receive Voice announce block has been a voice announce call. activated. To cancel (if desired), dial ITCM, then # 2. Impression LCD Speakerphone – 97...
Line Group 2 ITCM 81 Line Group 3 ITCM 82 Line Group 4 ITCM 83 Line Group Queue ITCM (grp. code) ITCM # 8 Message Waiting ITCM 3 Ext. ITCM # 3 Ext. Night Answer ITCM 80 98 – Impression LCD Speakerphone...
Glossary Glossary All-call paging: Paging through the intercoms of all stations in the system. Assist button: A button that you can program that will let you send a message requesting assistance to the LCD of another telephone. Automatic callback: System will ring a calling telephone when a busy called telephone becomes idle.
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Glossary Departmental station operation: The operation of stations that are organized into departments. Direct Inward Station Dialing (DISD): This feature allows an outside party to call an intercom station directly without an attendant’s assistance. Direct Station Selection/Busy Lamp Field (DSS/BLF): Using one button to place intercom calls;...
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Glossary Last number redialing: Automatically dialing the last number dialed. Messaging: Turning on a telephone lamp to let the user know that a message awaits pickup and leaving a message on the display of a telephone that gives information on your status. Mute: A fixed feature button that keeps a distant party from hearing your conversation.
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Glossary Saved number redialing: Saving a last manually dialed number for later autodialing. Subdued off-hook voice announce: A private announcement that can be made to a busy party which they hear through the receiver of their handset. Speed dialing: Autodialing using the keypad buttons. Speed dialing can be station calls (personal and accessed by only one specific user) or system calls (numbers used and accessed by anyone in the system).
Publication Index Publication Index Account Code, Entering An ..... . 65 Adjusting The Display Contrast ....61 Alarms, Reporting System .
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Publication Index Choosing Between Pulse And Tone Dialing ..63 Choosing Your Personal Ring Tones ....64 Clock, Setting The System ..... . . 22 Conferencing And Transfering Calls .
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Publication Index Hold Recall ........52 Hold, Using Directed .
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Publication Index Naming The System Telephones ....16 Night Transfer Button......24 Night Transfer Of Ringing Mode .
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Publication Index Saved Number Redial ......46 Screened Transfer ......56 Selecting A Line Group .
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Publication Index Understanding Direct Inward Station Dialing ..32 Understanding The LCD Abbreviations....8 Understanding What The Lights Mean ....6 Understanding What the Rings Mean .
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This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to...
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Charlottesville, Virginia 22901-2829 World Wide Web: http://www.comdial.com/ Printed in U.S.A. GCA 70-332.03 9/97...
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