Technical Support; Getting Help - Siemens Advance Network Gateway User Manual

Getting Help

Before You Call
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Technical Support

At Siemens Applied Automation we take pride in the on going support we
provide our customers. When you purchase a product, you receive a
detailed manual, which should answer your questions; however, our
technical support service provides a special "hot" line as an added
source of information.
If you require assistance call:
Inside Oklahoma: (918) 662-7430
Outside Oklahoma: (800) 448-8224
Internationally: 001-918-662-7430
Before you call one of our technical support lines. Please have the fol-
lowing information available to help our representative answer your
questions:
1. Unit Serial Number and Date of Installation
2. Description of problem
3. LEDs status on Communication Board
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