Siemens Standard, Advance, Advance Plus, Advance Conference Telephone Manual

Optiset e series

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User manual (210 pages)

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Page 1 4900 Old Ironsides Drive P.O. Box 58075 Santa Clara, CA 95052-8075 (408) 492-2000 PhoneMail is a registered trademark and OptiGuide is a trademark of Siemens Business Communication Systems, Inc. Siemens, Hicom, and Optiset are registered trademarks of Siemens Aktiengesellschaft. Copyright Siemens Business Communication Systems, Inc. 1998.
Page 2: Table Of Contents
Contents Contents ......... i Welcome to Your Optiset E Standard, Advance, Advance Plus, or Advance Conference Telephone .
Page 4: Welcome To Your Optiset E Standard, Advance, Advance Plus, Or Advance Conference Telephone
The Optiset E Standard, Advance, Advance Plus, and Advance Conference digital telephones work with your ® ® company’s Siemens Hicom 300 E Communications Server to give you advanced, easy-to-use telephone features. The communications server is your facility’s internal telecommunications system.
Page 5: Optiset E Standard Telephone
Optiset E Standard Telephone The Optiset E Standard telephone has a microphone for a two- way speakerphone and does not support user-installable option modules. $9,3/,7/ microphone Figure 2. Optiset E Standard Telephone...
Page 6: Optiset E Advance, Advance Plus, And Advance Conference Telephones
Optiset E Advance, Advance Plus, and Advance Conference Telephones The Optiset E Advance, Advance Plus, and Advance Conference telephones have two bays, underneath their bases, that support the following user-installable option modules: • Optiset E Analog Adapter • Optiset E Control Adapter •...
Page 7: Bay Option Modules
$9,3/,7/ microphone Figure 5. Optiset E Advance Conference Telephone Bay Option Modules The bay option modules snap into place in the bays underneath the Advance, Advance Plus, and Advance Conference phones. They are the same size and shape, but labels clearly identify their type.
Page 8 (autobaud detection), simultaneous voice and data communication, hardware flow control (RTS/CTS) and full duplex operation. It also supports the Siemens Application Programming Interface (API), data loopback for customer service tests, and V.120 and DMI mode 2-Bit Rate Adaptation.
Page 9: Optiset E Headset Plus Adapter
does not require an amplifier. Connections are made through two RJ8 connectors. Only the Optiset E Advance, Advance Plus, and Advance Conference telephones support this option. When a headset is plugged into the option, the speakerphone in these telephones is disabled. Optiset E Headset Plus Adapter The Optiset E Headset Plus Adapter lets you plug one or two carbon microphone-type headsets and a recorder into your...
Page 10 Optiset E Teleworking Adapter The Optiset E Teleworking Adapter (OTA) is a component of the Teleworking Application that enables an Optiset E display telephone to be used by a remote teleworker or telecommuter. Once the option module is installed, the Optiset E telephone will work with all of the Hicom 300 E CS features available to the telephone when connected directly to the communications server.
Page 11 Figure 7. Installation of Bay Option Modules 1. Disconnect the phone line from the wall jack or phone and place the phone on a soft surface with the keypad facing down. 2. Hold the adapter with the male connector strip facing down and mount it in one of the two mounting locations on the bottom of the phone, sliding the two tabs into the two...
Page 12 Connect the electret-style headset to the RJ8 connector on the adapter. Reconnect the phone line to the phone. For the Speech Adapter, connect the electret-style headset to the RJ8 connector on the adapter. Reconnect the phone line to the phone. For the Data Adapter, connect the data terminal equipment to the 25-pin (EIA232) connector on the back of the Data Adapter.
Page 13: Optiset E Key Module
Optiset E Key Module The side-mounted Optiset E Key Module adds 16 keys for features and line extensions. Up to four Optiset E Key Modules can be linked together on one phone, for a total of 64 additional feature keys and up to 29 line extensions. Only the Optiset E Advance and Advance Plus telephones support this option.
Page 14: Where To Go For Assistance
Liberator Administrator Guide for Hicom 300 E CS (GU30-1602-01). Your Class of Service Each phone in your Siemens telephone system has a class of service (COS) that specifies the features available to it. Therefore, you may find that some features included in this guide are not available on your telephone.
Page 15: Status Lights
Status Lights The red status lights next to the line keys tell you what is happening on those lines. A line key status light may turn on steadily, blink, or flash at different rates to signal the status of that line. Table 1.
Page 16: Main Menu
• key (Scroll Back) is used to scroll to the previous option. • key (Select) is used to select or start the displayed feature or function. After you have selected a feature, new prompts appear which help you complete the feature’s operation. Main Menu To go to the main menu, press the Menu key.
Page 17 • Enter account code? - to enter a code to charge an external call to an account. • Time and date? - to display the time and date, when your phone is active. • Open listen/speaker? - to use your handset and let someone nearby listen to the conversation over the speaker at the same time (on a phone with a speakerphone).
Page 18 – Station Speed Dial? - to assign frequently used dialing sequences to codes for easy dialing. – Saved Number Redial? - to redial a number you have saved. – Direct Station Select (DSS)? - to monitor and automatically dial or answer an extension. •...
Page 19 – Ring volume? - to change the ring volume. – Ring tone? - to change the ring tone. – Alert tone volume? - to change the volume of the alert tone. – Speakerphone mode? - to remove echoing from your speakerphone.
Page 20: Feature Keys And Access Codes
Feature Keys and Access Codes You can also press feature keys to gain access to Siemens telephone system features such as Hold, Transfer, Mailbox, and Program. Since your phone has already been assigned a set of feature keys, it may not have some of the feature keys described here.
Page 21 Table 3. Tones Sound Meaning %XV\ WRQH 7KH SDUW\ \RX FDOOHG LV RQ WKH SKRQH 'LDO WRQH <RX FDQ PDNH D FDOO RU LQYRNH D IHDWXUH )DVW EXV\ WRQH ,QYDOLG FDOO 6KRUW WRQH HYHU\ ,QWHUQDO FDOO ZDLWLQJ VHFV VKRUW WRQHV FRQILU $ IHDWXUH KDV EHHQ VXF PDWLRQ WRQH FHVVIXOO\ DFWLYDWHG...
Page 22: Changing Your Audio Settings
Changing Your Audio Settings To change the audio settings on your phone: 1. From the Program/Service menu or the Main menu in the idle state, select Audio settings?. 2. Press the key to go to the audio setting you want to change.
Page 23: Callback Request
Callback Request Callback Request helps you complete calls to extensions that are busy, ringing, or in Do Not Disturb mode. It lets you hang up and have the communications server call you back with a triple ring notification. When you answer, the communications server automatically dials the number.
Page 24: Conference
Conference The Conference feature lets you have up to eight parties, including yourself, in a telephone conversation. The other parties besides yourself can be on trunks (outside lines). To set up a conference, 1. During a call, scroll through the prompts on your OptiGuide display and select Start conference?.
Page 25: Connect
Connect Connect lets you • reconnect with a call placed on consultation hold • reconnect with a transferred call before the transfer is com- plete • alternate between two parties, when you have one of them on consultation hold To reconnect with a call, Scroll through the prompts on your OptiGuide display and select Toggle/Connect? Or press the Connect key.
Page 26: Consultation
Consultation Consultation lets you put the other party in a call on consultation hold, so that you can call and talk privately with a second party. You can then use the Connect feature to alternate between the two parties. To consult with a second party during a call, 1.
Page 27: Forwarding
Forwarding Forwarding redirects your incoming calls to another extension or an outside number. Variable Forwarding lets you set up an extension or outside number for forwarding under conditions you specify. Fixed Forwarding sends calls to extensions set up for you at the communications server. To use Variable Forwarding for all calls under all conditions, 1.
Page 28 To cancel Fixed Forwarding, Get a dial tone and dial # # 9 0. To restore Fixed Forwarding, Get a dial tone and dial # 9 0.
Page 29: Hold
Hold The Hold feature lets you hang up a line without disconnecting the other party. If you do not retrieve the call after a certain period of time (determined by the communications server), your phone will ring. If it is an external call and you do not answer, the call is transferred to the operator.
Page 30: Last Number Redial
Last Number Redial Last Number Redial lets you quickly redial the last number you have dialed. Each time you dial a valid internal or external telephone number it is automatically stored so that you can redial it later. Numbers dialed during consultation calls and transfers are also stored.
Page 31: Mailbox
Mailbox ® This feature lets you receive and answer PhoneMail messages and reminder messages left on your phone by internal callers. Messages turn on the status light beside your Mailbox key and (on display phones) provide information about the call. If you have a PhoneMail key, PhoneMail messages turn on the status light beside it instead.
Page 32: Park
Park Park lets you move a call to an extension and hold it there without ringing that extension. You or another party can then retrieve the call from the extension as needed. To park a call to another extension, 1. Scroll to Park call? and select it. 2.
Page 33: Pickup
Pickup Pickup features let you answer calls ringing, on hold, queued, or parked at other extensions. Group Pickup lets you answer a call to an extension in your pickup group (set up at the communications server) even when you do not know the number for the extension. Station Pickup lets you answer a call at any extension, provided that you know the number for the extension.
Page 34: Pick A Call And Add To Conference
Pick A Call and Add to Conference You can use the Pickup feature to pick up the following kinds of calls and add them to a conference call. • a call alerting or ringing on another extension, on your phone or other phones •...
Page 35: Preview
Preview The Preview feature lets you view information associated with any line configured on your phone. You can see the following information when the phone is idle or active on a call: • the identity of the caller on a line configured to ring on your phone (including recalling lines from hold, park, system hold, and transfer.) •...
Page 36: Repertory Dialing (Repdial) Keys
Repertory Dialing (Repdial) Keys This feature lets you set up each repdial (R-) key on your faceplate for one-touch dialing of an extension, outside number, feature access code, or combination of numbers and feature access codes. To set up a repdial key, 1.
Page 37: Saved Number Redial
Saved Number Redial This feature saves a number that you have dialed. Later, you can redial your saved number. To save a number you have dialed, while you are still connected with that number, Select Save number? from your OptiGuide display. Or press the Saved Number Redial (SAV/RDL) key.
Page 38: Speaker
Speaker The Optiset E Advance telephone has a speaker underneath the handset that you can use for receiving calls or listening to the PhoneMail system. Since the speaker is one-way, you must pick up your handset to speak to the other party. To answer a call, Pick up the handset.
Page 39: Station Speed Dialing
Station Speed Dialing Station Speed Dialing lets you assign frequently used dialing sequences (extensions, outside numbers, or feature access codes) to each of ten single-digit codes (0 through 9). You can then dial a single-digit code instead of the entire sequence. You can be set up at the communications server for up to 30 codes, in groups of 10.
Page 40 To dial using a station speed code, 1. When your phone is idle, press the Menu key. 2. Select Speed dial features?. 3. Scroll to Station speed dial? and select it. ENTER INDEX: will be displayed. 4. Dial the station speed dialing code. Press the Station Speed (SPEED) key, and dial the station speed code.
Page 41: System Speed Dialing
System Speed Dialing If the System Speed Dialing feature is set up on your communications server, you can dial frequently called outside numbers (local, long distance, and international) by dialing a code number. Usually these codes are published for an entire company in a special system speed directory.
Page 42: Transfer
Transfer Transfer lets you move a call to another extension or to an outside number if your communications server is set up to do this. To transfer a call, 1. During a call, select Start transfer? 2. Dial the extension, or dial 9 and the outside number. If you want, announce the caller when the party answers.
Page 43: Feature Access Codes
Feature Access Codes To use feature access codes Get a dial tone, or press the Transfer key during a call. Dial the feature access code. You may need to press the Connect key to return to your call. Feature Access Code ∗...

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