Technical support
A.1
Service and support
You can find additional information and support for the products described on the Internet at
the following addresses:
● SIMATIC IOT2000 (www.siemens.com/iot2000)
● Technical support (https://support.industry.siemens.com)
● After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis)
● SIMATIC Documentation Collection (http://www.siemens.com/simatic-tech-doku-portal)
● Your local representative (https://www.automation.siemens.com/aspa_app)
● Training center (http://sitrain.automation.siemens.com/sitrainworld/?AppLang=en)
● Industry Mall (https://mall.industry.siemens.com/)
When contacting your local representative or Technical Support, please have the following
information at hand:
● MLFB of the device
● BIOS version for industrial PC or image version of the device
● Other installed hardware
● Other installed software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
download area is available on the Internet at the following link:
After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis)
SIMATIC IOT2050
Operating Instructions, 03/2020, A5E39456816-AA
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