Hold / Transferring Calls - NEC XN120 Vision User Manual

Hold / Transferring Calls

Placing a Call on Hold / Retrieving a Held Call
Hold
HOLD
(Talking)
u
When an Intercom call is placed on hold, the call is held as "Exclusive Hold" on your phone.
u
While your outside call is on System Hold, other extension users can take the call off Hold.
Placing a Call on Exclusive Hold
Hold
Exclusive Hold Key
(SC.851+45)
(Talking)
u
System programming is required to use Exclusive Hold. Ask your NEC Authorised Supplier for details.
u
While your outside call is on Exclusive Hold, other extension users can not take the call off Hold.
Retrieving a Held Outside Call (if your extension doesn't have trunk keys)
CALL
7 7
(To answer own held Trunk)
Transferring a Call to another Extension
HOLD
(Talking)
u
If your phone has a DSS or One-Touch key for the extension user who is to receive the call, just press it
instead of "HOLD + Extension Number" in the operation above.
Retrieve
Retrieve
Trunk No.
you want to retrieve
2 ? ?
TRFR
Extension Number
? ? ?
(Announce)
TRFR
9
Trunk Key
(Flashing)
CALL
(Flashing)
Trunk Key
(Flashing)
CALL
(Flashing)