Hold / Transferring Calls; Transferring A Call To Another Extension - NEC Xen Topaz User Giude

Answering Calls
Picking up another Extension's Call
In same
Group
In other
Groups
Pickup for
Specified
Extension
System programming is required to allow Group Call Pickup. Ask your NEC Authorised Supplier for details.

Hold / Transferring Calls

Placing a Call on Hold / Retrieving a Held Call
Hold
(Talking)
If you go on hook, the held call will ring back.
This operation puts your call on Exclusive Hold. Other extension users can not take the call off Hold.
Retrieving a Held Outside Call

Transferring a Call to another Extension

FLASH
(Talking)
8
8
7
FLASH
(Don't hang up)
you want to retrieve
7 7 2
Extension Number
?
6 7
6 9
Extension Number
1 5
Retrieve
Trunk No.
? ?
? ?
(Announce)
5
? ? ?
FLASH