Avaya one-X Installation And Maintenance Manual page 47

Table 2: Possible Error and Status Messages During Installation of 9600 Series IP
Telephones (continued)
Message
DHCP: CONFLICT
Finding
router...
No Ethernet
Restarting...
SCEP: Failed
Subnet conflict
Updating: DO
NOT UNPLUG THE
TELEPHONE
Cause/Resolution
CAUSE: At least one of the IP Addresses offered by the DHCP server
conflicts with another address.
RESOLUTION: Review DHCP server administration to identify duplicate
IP Address(es).
CAUSE: The telephone is proceeding through boot-up.
RESOLUTION: Allow the telephone to continue.
CAUSE: When first plugged in (or during operation), the SIP IP
telephone is unable to communicate with the Ethernet.
RESOLUTION: Verify the connection to the Ethernet jack, verify the jack
is Category 5, verify power is applied on the LAN to that jack, etc.
CAUSE: The telephone is in the initial stage of rebooting.
RESOLUTION: Allow the telephone to continue.
CAUSE: Simple Certificate Enrollment Protocol (SCEP) has rejected a
request for a certificate.
RESOLUTION: Although the SCEP server connection is terminated,
startup continues. No action required.
CAUSE: The telephone is not on the same VLAN subnet as the router.
RESOLUTION: Administer an IP Address on the telephone using
Addressing Installation, or administer network equipment to administer
the telephone appropriately.
CAUSE: The telephone is updating its software image.
RESOLUTION: Allow the telephone to continue.
Installation Error and Status Messages
Issue 1 May 2007
Static
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