Compaq StorageWorks RAID Array 3000 Controller Shelf User Manual
Compaq StorageWorks RAID Array 3000 Controller Shelf User Manual

Compaq StorageWorks RAID Array 3000 Controller Shelf User Manual

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Compaq StorageWorks
RAID Array 3000 Controller Shelf
Hardware
User's Guide
Fourth Edition (January 2001)
Part Number EK-SMCPQ-UG. D01
Compaq Computer Corporation

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Summary of Contents for Compaq StorageWorks RAID Array 3000 Controller Shelf

  • Page 1 ™ Compaq StorageWorks RAID Array 3000 Controller Shelf Hardware User’s Guide Fourth Edition (January 2001) Part Number EK-SMCPQ-UG. D01 Compaq Computer Corporation...
  • Page 2 Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
  • Page 3: Table Of Contents

    Related Documents ....................xi Text Conventions....................xii Symbols in Text....................xii Symbols on Equipment ..................xiii Rack Stability ...................... xiv Getting Help ......................xiv Compaq Technical Support ................xiv Compaq Website.................... xv Compaq Authorized Reseller................xv Chapter 1 Product Overview Product Description .....................1-1 Controller Shelf Features ..................1-6 Controller Shelf Enclosure ...................1-6...
  • Page 4 RAID Array 3000 Controller Shelf Hardware User's Guide Chapter 2 RAID Array 3000 Controller Controller Overview ....................2-1 Controller Features ....................2-3 Controller Reset and LED Indicators..............2-5 Flexible RAID Set Configuration .................2-6 Custom Components ..................2-7 Efficient Write and Read Algorithms.............2-7 RAID Levels Supported ..................2-9 RAID 0.......................
  • Page 5 Connecting to Your Dual-Controller Storage System ........4-15 Verifying the Controller Operating Parameters ..........4-15 List of Figures Figure 1-1. RAID Array 3000 Controller Shelf............1-2 Figure 1-2. RAID Array 3000 6-slot Device Expansion Shelf (optional) ....1-3 Figure 1-3. Controller shelf major components ............1-7 Figure 1-4.
  • Page 6 RAID Array 3000 Controller Shelf Hardware User's Guide Figure 3-4. Recommended controller shelf installation (four expansion shelves)...................3-6 Figure 3-5. RETMA cabinet shelf supports............3-10 Figure 3-6. UPS rack-mount bracket assemblies ..........3-12 Figure 3-7. UPS bracket RETMA and metric hole locations (front)....3-12 Figure 3-8.
  • Page 7 Contents vii List of Tables Table 1 Related Documents..................xi Table 1-1 Controller Shelf Part Numbers and Model Descriptions ......1-4 Table 1-2 Single Host, Single Adapter, with One Active Controller ....1-17 Table 1-3 Single Host, Single Adapter, with Two Active Controllers ....1-18 Table 1-4 Single Host, Dual Adapter, Two Port with Two Active Controllers..................1-19 Table 1-5 Dual Host, Single Adapter, with One Active Controller per Host..1-20...
  • Page 9: About This Guide

    About This Guide Purpose and Scope This guide is designed to provide an overview for installers and operators of the Compaq StorageWorks RAID Array 3000 Controller Shelf User’s Guide. Intended Audience This document is written for installers and operators. Document Structure...
  • Page 10: Installing Shelves In The Cabinet

    RAID Array 3000 Controller Shelf Hardware User's Guide Chapter 2: RAID Array 3000 Controller Controller Overview Controller Features Controller Reset and LED Indicators Flexible Raid Set Configuration RAID Levels Supported Redundant Operation Environmental Chapter 3: Installation and Maintenance Installation Guidelines...
  • Page 11: Related Documents

    About This Guide xi Related Documents In addition to this guide, the following documentation is useful to the reader: Table 1 Related Documents Document Title Part Number RAID Array 3000 Subsystem Second EK-SM3KC-IG.E01 Controller Option Installation Guide Command Console V2.2 for the RAID Array AA-RBF2C-TE 3000 (Pedestal and Rack Mount Models) User’s Guide...
  • Page 12: Text Conventions

    RAID Array 3000 Controller Shelf Hardware User's Guide Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.
  • Page 13: Symbols On Equipment

    About This Guide xiii NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information. Symbols on Equipment The following symbols are placed on equipment to indicate the presence of potentially hazardous conditions: This symbol in conjunction with any of the following symbols indicates the presence of a potential hazard.
  • Page 14: Rack Stability

    Compaq Technical Support In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.
  • Page 15: Compaq Website

    Center. Telephone numbers for worldwide Technical Support Centers are listed on the Compaq website. Access the Compaq website: http://www.compaq.com Be sure to have the following information available before you call Compaq: Technical support registration number (if applicable) Product serial number...
  • Page 17: Product Overview

    Product Overview This chapter provides an overall description of the Compaq StorageWorks RAID Array 3000 Controller Shelf (controller shelf) and its components. A series of cabling diagrams showing how to connect the controller shelf to a host system and a list of technical and environmental specifications is also included at the end of the chapter.
  • Page 18: Figure 1-1. Raid Array 3000 Controller Shelf

    1-2 RAID Array 3000 Controller Shelf Hardware User’s Guide The controller shelf can be connected to one or up to four 6-slot device expansion shelves to form the complete RAID Array 3000 storage system (see Figure 1– 2). The Compaq StorageWorks BA356 Series Device Expansion Shelf (device expansion shelf) is offered as an option with a minimum of one shelf required.
  • Page 19: Figure 1-2. Raid Array 3000 6-Slot Device Expansion Shelf (Optional)

    Product Overview 1-3 Figure 1-2 shows the RAID Array 3000 6-slot Device Expansion Shelf (optional). SHR-1091 Figure 1-2. RAID Array 3000 6-slot Device Expansion Shelf (optional) A battery-backup subsystem is included with the controller shelf in the form of a rackmount Uninterruptable Power Supply (UPS). In case of a power failure, the UPS provides temporary power to the storage system while it flushes its cache contents to disks.
  • Page 20: Table 1-1 Controller Shelf Part Numbers And Model Descriptions

    1-4 RAID Array 3000 Controller Shelf Hardware User’s Guide Table 1-1 Controller Shelf Part Numbers and Model Descriptions COMPAQ Part No. Item Description DS-SWXRA-GH RA3000 UltraSCSI rackmount controller shelf with one controller, 120 V, which Includes: One BA356 type shelf...
  • Page 21 Product Overview 1-5 Table 1-1 Controller Shelf Part Numbers and Model Descriptions continued COMPAQ Part No. Item Description DS-SWXRA-GN RA3000 UltraSCSI rackmount 6-Slot storage expansion shelf which includes: 16-bit shelf assembly, two 180 watt power supply SBBs, 16-bit personality I/O assembly, shelf rack mounting kit, power cords, user documentation.
  • Page 22: Controller Shelf Features

    1-6 RAID Array 3000 Controller Shelf Hardware User’s Guide Controller Shelf Features The controller shelf is equipped with a dual-channel RAID controller that supports all of the UltraSCSI bus features. The major features of the controller shelf are: One dual-channel RAID array controller...
  • Page 23: Figure 1-3. Controller Shelf Major Components

    Product Overview 1-7 Figure 1– 3 shows the major components in the controller shelf. Its characteristics are outlined below. An easily removable, two channels, resident RAID array controller and an adjacent empty slot for a second (redundant) controller (optional) SCSI connections to multiple device expansion shelves are made using Trilink adapters The front of the shelf contains two LEDs that monitor the status of the shelf and the shelf AC power supplies...
  • Page 24: Shelf Cabinet

    1-8 RAID Array 3000 Controller Shelf Hardware User’s Guide Shelf Cabinet The controller shelf can be mounted in a StorageWorks metric or RETMA style cabinet. You must install the appropriate shelf rail kit hardware to properly mount the shelf in the cabinet. The RETMA rail kit is supplied with the shelf and contains the installation guide, which describes the installation procedure.
  • Page 25: Device I/O Module

    Product Overview 1-9 The controller shelf contains the following features: Single PCB form factor for inclusion in the shelf Support for dual hot-swap controller operation Dual differential Ultra-Wide SCSI host channels Dual single-ended Ultra-Wide SCSI disk channels RAID level 0, 1, 0+1, 4, 5, and JBOD support Voltage/temperature monitoring and support Cluster support for specific operating systems 32 logical unit numbers (LUNs) per host channel (Windows is limited to...
  • Page 26: Figure 1-5. Device I/O Module

    1-10 RAID Array 3000 Controller Shelf Hardware User’s Guide Figure 1-5 shows the Device I/O module. Upper Mounting Device Port 0 Connector Device Port 1 Connector Lower Mounting SHR-1045 Figure 1-5. Device I/O module The dual-channel device I/O module has two 68-pin VHDCI female connectors mounted on the front panel (see Figure 1–...
  • Page 27: Figure 1-6. Device I/O Module Blower-Status Leds

    Product Overview 1-11 Figure 1-6 shows the Device I/O module blower-status LEDs. Left SCSI Bus Blower Address Switch S3 (Not Used) Right SCSI Bus Blower Termination Switch S4 SHR-1046 Figure 1-6. Device I/O module blower-status LEDs NOTE: The SCSI bus address switch on the controller shelf device I/O module does not control the target addresses of the SBB slots in the device expansion shelves.
  • Page 28: Host I/O Module

    1-12 RAID Array 3000 Controller Shelf Hardware User’s Guide Host I/O Module The controller shelf contains two identical host I/O modules (see Figure 1– 7). The module located directly to the left of the device I/O module is designated as H1 and the module in the adjacent slot as H0. The host I/O module provides the interface between the host bus and the controller in the shelf.
  • Page 29: Shelf Cooling

    Product Overview 1-13 In addition to the front panel connectors, the Host I/O module contains three passive differential SCSI bus terminators that terminate the SCSI bus from the host system. Termination is automatically disabled when a cable is connected to the Host Out connector. The UPS serial connector on the host I/O module (designated CTR 0 and CTR 1) provides shelf status information to the UPS.
  • Page 30: Controller Shelf Power Supplies

    1-14 RAID Array 3000 Controller Shelf Hardware User’s Guide Controller Shelf Power Supplies The controller shelf has two interchangeable, air-cooled, 180 watt AC power supply SBBs (see Figure 1– 8) located in the left two SBB slots of the shelf.
  • Page 31: 6-Slot Device Expansion Shelf (Optional)

    Product Overview 1-15 The major features of the UPS include Battery Management Technology (doubles battery life and speeds recharge time), hot-plug batteries to simplify service, voltage regulation, power control which enables scheduled shutdowns and maximized run time, and network surge protection. The front panel display has user controls (LEDs and control buttons) and the rear panel contains an RS-232 COMM port which provides UPS status to the electronics in the controller shelf.
  • Page 32: Connecting The Controller Shelf To A Host System

    1-16 RAID Array 3000 Controller Shelf Hardware User’s Guide Connecting the Controller Shelf to a Host System This section shows how to connect four possible controller shelf/host configurations. The configurations are: Single host, single adapter, with one active controller Single host, single adapter, with two active controllers...
  • Page 33: Figure 1-9. Single Host, Single Adapter, With One Active Controller

    Product Overview 1-17 Figure 1-9 shows a diagram of a Single Host, Single Adapter, with one Active Controller. Host System Host Adapter shr-1316b Figure 1-9. Single host, single adapter, with one active controller Table 1-2 Single Host, Single Adapter, with One Active Controller Item # Description å...
  • Page 34: Table 1-3 Single Host, Single Adapter, With Two Active Controllers

    1-18 RAID Array 3000 Controller Shelf Hardware User’s Guide Figure 1-10 shows a diagram of a Single Host, Single Adapter, with two Active Controllers. Host System Host Adapter shr-1317b Figure 1-10. Single host, single adapter, with two active controllers Table 1-3...
  • Page 35: Figure 1-11. Single Host, Dual Adapter, Two Ports With Two Active Controllers

    Product Overview 1-19 Figure 1-11 shows a diagram of a Single Host, Dual Adapter, Two Ports with two Active Controllers. Host System Host Adapter Host Adapter shr-1318b Figure 1-11. Single host, dual adapter, two ports with two active controllers Table 1-4 Single Host, Dual Adapter, Two Port with Two Active Controllers Item # Description...
  • Page 36: Table 1-5 Dual Host, Single Adapter, With One Active Controller Per Host

    1-20 RAID Array 3000 Controller Shelf Hardware User’s Guide Figure 1-12 shows a diagram of a Dual Host, Single Adapter, with one Active Controller per Host. Host System Host Adapter Host System Host Adapter shr-1319b Figure 1-12. Dual host, single adapter, with one active controller per host...
  • Page 37: Specifications

    Product Overview 1-21 Specifications Table 1-6 Controller Shelf Technical Specifications Description Feature Model RA3000 rack mount controller shelf (DS-SWXRA-GH, -GK) RA3000 rack mount disk shelf (DS-SWXRA-GN) Controller shelf description BA356 style shelf with one HSZ22 controller, two 180 watt power supplies, two host I/O modules, one-dual channel Wide-Ultra, single-ended personality module, blue Disk controller shelf BA356 disk SBB shelf with two 180 watt power supplies, one...
  • Page 38 1-22 RAID Array 3000 Controller Shelf Hardware User’s Guide Table 1-6 Controller Shelf Technical Specifications continued Feature Description Sustained RAID 5 I/O Read - 1,375 I/O per second per controller pair rate— 2 KB block transfers Write – 392 I/O per second per controller pair...
  • Page 39 Product Overview 1-23 Table 1-6 Controller Shelf Technical Specifications continued Feature Description RAID manger GUI StorageWorks Command Console V2.2 (SWCC) available for support all platforms. Regulatory approvals EMI/R I— FCC Class A, CSA 108.8 Class A, VCCI level 1, BICQ Class A, CISPR-22 Class A, C-Tick Class A Safety—...
  • Page 40 1-24 RAID Array 3000 Controller Shelf Hardware User’s Guide Table 1-7 Controller Shelf Power and Physical Specifications Operating Environment Specification Power required 110-120/220-240 VAC, 50/60 Hz, single phase, two 180 Watt power modules @ 2.5 / 1.2 A each Temperature— optimal, 65°...
  • Page 41: Table 1-7 Controller Shelf Power And Physical Specifications

    Product Overview 1-25 Table 1-7 Controller Shelf Power and Physical Specifications continued Operating Environment Specification Height 150 cm (5.9 in) /4U 8.9mm (3.5 in) /2U Width 445 cm (17.5 in) 48.2mm (19 in) Depth 350 cm (13.8 in) 40.6mm (16.0 in) Weight Controller shelf 9.5kg UPS 27kg (59.5 lb.)
  • Page 43: Raid Array 3000 Controller

    Chapter RAID Array 3000 Controller This chapter describes the major features and characteristics of the Compaq StorageWorks RAID Array 3000 Controller (Controller) in the controller shelf. Controller Overview The controller provides high performance, high-availability access to SCSI disk array subsystems along a Wide-Ultra SCSI bus. With a modular hardware design and an intuitive configuration utility, the controller is designed to meet a wide range of storage needs.
  • Page 44: Figure 2-1. Raid Array 3000 Single Controller Block Diagram

    2-2 RAID Array 3000 Controller Shelf Hardware User’s Guide The controller has two Single Inline Memory Module (SIMM) connectors. The connectors form a mirrored pair when the controllers are configured in a redundant controller configuration; otherwise they are fully accessible by the controller.
  • Page 45: Controller Features

    RAID Array 3000 Controller 2-3 There are two configurations for redundant pairs of controllers: active/active failover mode and active/passive failover mode. In active/active failover, each controller in the redundant pair has one active SCSI host port and one passive SCSI host port. Redundancy groups (virtual LUNS) can be mapped to only one active host port and are not accessible from the passive port or the other controller (that is, partitioned model).
  • Page 46: Figure 2-3. Storagesets, Partitions, And Disk Drives

    2-4 RAID Array 3000 Controller Shelf Hardware User’s Guide From the storage shelf’s perspective, the controller receives the I/O requests from the host and directs them to the devices. Since the controller processes all the I/O requests, it eliminates the host-based processing that is typically associated with reading and writing data to multiple storage devices.
  • Page 47: Controller Reset And Led Indicators

    RAID Array 3000 Controller 2-5 Stripesets (RAID 0) combine disk drives in serial to increase transfer or requests rates. Mirrorsets (RAID 1) combine disk drives in parallel to provide a highly reliable storage unit. RAID 4 provides striping with a fixed parity drive. RAIDsets (RAID 5) combine disk drives in serial—...
  • Page 48: Flexible Raid Set Configuration

    2-6 RAID Array 3000 Controller Shelf Hardware User’s Guide Figure 2– 4 shows the Front Panel of the controller. Reset H0 D1 Fault Reset H0 D1 Fault SHR-1049 Figure 2-4. Controller front panel Flexible RAID Set Configuration In addition to its flexible hardware design, the controller’s firmware offers the user the flexibility to configure RAID sets in several different ways: RAID sets can comprise drives from any drive channel and SCSI ID.
  • Page 49: Custom Components

    RAID Array 3000 Controller 2-7 Any drive may be designated as a spare. Spares are global, meaning that in the event of a drive failure, the controller will search for the first available spare on any channel or SCSI ID and automatically begin rebuilding the failed drive’s data.
  • Page 50 2-8 RAID Array 3000 Controller Shelf Hardware User’s Guide NOTE: The controller will not operate without at least one 16 MB SIMM installed in its cache. Nor will it operate without a UPS power supply connected to the controller. Without a UPS, data stored in the cache, but not yet written to the disk drives, would be lost in the event of a power interruption.
  • Page 51: Raid Levels Supported

    RAID Array 3000 Controller 2-9 RAID Levels Supported The controller supports the following RAID levels: Table 2-2 Raid Levels Supported RAID Level Description Striping without parity Mirroring Striping and mirroring Striping with fixed parity drive Striping with floating parity drive JBOD just a bunch of drives There are some restrictions you must adhere to when creating a RAID set...
  • Page 52: Raid 0

    2-10 RAID Array 3000 Controller Shelf Hardware User’s Guide RAID 0 RAID 0 breaks up data into smaller chunks and writes each chunk to a different drive in the array. The size of each chunk is determined by the controller’s chunk size parameter, which you set in the course of creating a RAID set.
  • Page 53: Raid 1

    RAID Array 3000 Controller 2-11 RAID 1 RAID 1 (also known as mirroring or shadowing) takes data sent by the host and duplicates it on all the drives in an array. The result is a high degree of data availability, since you can lose all but one drive in the array and still have full access to your data.
  • Page 54: Raid 0+1

    2-12 RAID Array 3000 Controller Shelf Hardware User’s Guide RAID 0+1 RAID 0+1 (see Figure 2– 7) combines RAID 0 (striping) with RAID 1 (mirroring). In RAID 0+1 write, the controller breaks up the data block from the host into smaller chunks, then writes the chunks to half the drives in the array, while writing duplicate chunks to the remaining drives.
  • Page 55: Table 2-4 Raid 0+1 Example

    RAID Array 3000 Controller 2-13 When the controller creates a RAID 0+1 set, it first sorts the drives by channel number and SCSI ID. Then it stripes the data across every other drive and forms a mirrored pair with the first two drives, another mirrored pair with the second two drives, and so on.
  • Page 56: Raid 4

    2-14 RAID Array 3000 Controller Shelf Hardware User’s Guide RAID 4 RAID 4 breaks up host data into chunks, calculates parity by performing an exclusive-or on the chunks, and then writes the chunks to all but one drive in the array and the parity data to the last drive (Figure 2– 8). When the host...
  • Page 57 RAID Array 3000 Controller 2-15 In the event of a single drive failure, a RAID 4 array will continue to operate in degraded mode. If the failed drive is a data drive, writes will continue as normal, except no data will be written to the failed drive. Reads will reconstruct the data on the failed drive by performing an exclusive-or operation on the remaining data in the stripe and the parity for that stripe.
  • Page 58: Raid 5

    2-16 RAID Array 3000 Controller Shelf Hardware User’s Guide RAID 5 RAID 5 addresses the bottleneck issue for barrages of widely scattered, small I/O operations (Figure 2– 9). Like RAID 4, RAID 5 breaks up data into chunks, calculates parity, and then writes the chunks in stripes to the disk drives, saving one drive one each stripe for the parity data.
  • Page 59: Jbod

    RAID Array 3000 Controller 2-17 While RAID 5 is ideally suited for applications with many, small I/O operations, there is no reason why it cannot function equally well for applications with large, sequential I/O operations. This makes RAID 5 an excellent all-purpose RAID level.
  • Page 60: Initialization

    2-18 RAID Array 3000 Controller Shelf Hardware User’s Guide Initialization During initialization, the firmware in the RAID 3000 verifies that both controllers have consistent configurations including identical memory cache and system parameters. If the controller setups are incompatible, the set is not bound and each controller operates in stand-alone mode.
  • Page 61: Environmental

    RAID Array 3000 Controller 2-19 Environmental The controller incorporates a set of on board sensors to detect abnormal operating conditions that may affect data safety. Backup Power Management The controller must be connected to the UPS to prevent the subsystem cache from being corrupted during unexpected losses of power.
  • Page 63: Installation And Maintenance

    Chapter Installation and Maintenance This chapter describes how to install the controller shelf in a RETMA or metric-style storage cabinet and then make the cable connections to the Uninterruptable Power Supply (UPS), Device expansion shelves and host system. The maintenance section describes how to interpret the status of the LEDs on the front panel of the controller shelf.
  • Page 64: Installing Shelves In The Cabinet

    3-2 RAID Array 3000 Controller Shelf Hardware User’s Guide Use the following guidelines when installing the controller and device expansion shelves. They apply to both RETMA and metric cabinet designs. For stability and safety, arrange the components in the cabinet using a bottom-up approach.
  • Page 65: Figure 3-1. Recommended Single Expansion Shelf Installation

    Installation and Maintenance 3-3 The target SCSI bus addresses of the drives in the device expansion shelves (shown on each storage device in Figures 3-1 through 3-4) are controlled by a switch on the side of the personality I/O module in each expansion shelf. In a single expansion shelf configuration, the IDs are 0-5.
  • Page 66: Figure 3-2. Recommended Controller Shelf Installation (Two Expansion Shelves)

    3-4 RAID Array 3000 Controller Shelf Hardware User’s Guide Figure 3-2 shows the Recommended Controller Shelf Installation (two expansion shelves). SHR-1097 Figure 3-2. Recommended controller shelf installation (two expansion shelves)
  • Page 67: Figure 3-3. Recommended Controller Shelf Installation (Three Expansion Shelves)

    Installation and Maintenance 3-5 Figure 3-3 shows the Recommended Controller Shelf installation (three expansion shelves). SHR-1098 Figure 3-3. Recommended controller shelf installation (three expansion shelves)
  • Page 68: Figure 3-4. Recommended Controller Shelf Installation (Four Expansion Shelves)

    3-6 RAID Array 3000 Controller Shelf Hardware User’s Guide Figure 3-4 shows the Recommended Controller Shelf installation (four expansion shelves). SHR-1099 Figure 3-4. Recommended controller shelf installation (four expansion shelves)
  • Page 69: Installing Shelf Supports

    Installation and Maintenance 3-7 Installing Shelf Supports After you determine the desired shelf slot locations in your cabinet, install the shelf support mounting kits supplied with the shelves. Shelf support mounting kits for the RETMA and metric style cabinets are included with each shelf assembly.
  • Page 70 3-8 RAID Array 3000 Controller Shelf Hardware User’s Guide Installing Shelf Supports in a RETMA Cabinet (Round Hole) Use the following procedure to install the shelf support kit into a RETMA cabinet with round holes in the mounting rails (see Figure 3-5).
  • Page 71 Installation and Maintenance 3-9 10. Install two shelf retainer brackets (item 1, Figure 3-5) to the left and right rails of the cabinet and secure with two screws. The controller shelf is now safely mounted in the cabinet. Installing Shelf Supports in a RETMA Cabinet (Square Hole) Use the following procedure to install the shelf supports into a RETMA cabinet with square holes in the mounting rails (see Figure 3-5).
  • Page 72: Installing Ups Brackets

    3-10 RAID Array 3000 Controller Shelf Hardware User’s Guide 10. Install two shelf retainer brackets (item 1, Figure 3-5) to the left and right rails of the cabinet and secure with two screws. The controller shelf is now safely mounted in the cabinet.
  • Page 73: Table 3-3 Ups Rack-Mount Bracket Mounting Hardware List

    Installation and Maintenance 3-11 Table 3-3 UPS Rack-mount Bracket Mounting Hardware List Cabinet Style Hardware Item Part Number RETMA (round hole) Screw 90-00063-39 U-Nut 90-07786-00 RETMA (square hole) Screw 90-40331-01 Cage Nut 90-11476-01 Washer 90-06664-00 Figure 3-6 shows the left and right-hand UPS bracket assemblies. Figures 3-7 and 3-8 illustrate the front and rear bracket-mounting holes for both cabinet designs.
  • Page 74: Figure 3-6. Ups Rack-Mount Bracket Assemblies

    3-12 RAID Array 3000 Controller Shelf Hardware User’s Guide 3. If installing into a RETMA cabinet, align the left-hand bracket “E” holes with the corresponding holes in the cabinet (extend rear of bracket beyond rail for installation), insert two screws, and secure to cabinet with a cage nut or U-nut.
  • Page 75: Power And Scsi Cable Connection Procedures

    Installation and Maintenance 3-13 6. Ensure both brackets are level and tighten all hardware. 7. Carefully lift and insert the UPS onto the brackets and push the unit back into the cabinet until the mounting holes in each flange align with the corresponding holes in the cabinet.
  • Page 76: Scsi Bus Target Addresses And Termination

    3-14 RAID Array 3000 Controller Shelf Hardware User’s Guide NOTE: All four cabling procedures describe how to connect your subsystem to a single host via the host I/O module 0 connector on the controller shelf. The procedures are the same for host I/O module 1. Also, no connections are shown to the Host Out connector on the I/O module.
  • Page 77: Cabling A Single Device Expansion Shelf Subsystem

    Installation and Maintenance 3-15 Cabling a Single Device Expansion Shelf Subsystem 1. Ensure the physical installation phase of installing and securing shelf brackets and shelves (including the UPS) has been accomplished and that the shelves are secured within the shelf bracket the shelf lock provided.
  • Page 78: Figure 3-9. Controller/ Single Device Expansion Shelf Cabling Diagram

    3-16 RAID Array 3000 Controller Shelf Hardware User’s Guide CAUTION: To prevent possible damage to the equipment, the input voltage level of the UPS must be set to your specific line voltage before proceeding. Refer to the UPS manual and set the input level to your AC power sources.
  • Page 79: Figure 3-10. Ac Power Wiring Diagram

    Installation and Maintenance 3-17 Figure 3-10 shows the AC Power wiring diagram. Device Expansion Shelves 2, 3, and 4 DEVICE EXPANSION SHELF #1 CONTROLLER SHELF Host 0 I/O Module Gray Power Cords UPS Control (17-04729-01) AC Power Receptacles Black Power Cords AC Power Source SHR-1116...
  • Page 80: Cabling A Two Device Expansion Shelf Subsystem

    3-18 RAID Array 3000 Controller Shelf Hardware User’s Guide Cabling a Two Device Expansion Shelf Subsystem 1. Ensure the physical installation phase of installing and securing shelf brackets and shelves (including the UPS) has been accomplished and that the shelves are secured within the shelf bracket the shelf lock provided.
  • Page 81: Figure 3-11. Controller/ Two Device Expansion Shelf Cabling Diagram

    Installation and Maintenance 3-19 12. Install jumper connector 12-49700-01 to the controller shelf UPS connector on the host 1 I/O module. DEVICE EXPANSION SHELF # 2 Personality I/O Module OFF ON SCSI Bus Termination Switch (S4) DEVICE EXPANSION SHELF # 1 Personality I/O Module 1 2 3 4 5 6 7...
  • Page 82: Cabling A Three Device Expansion Shelf Subsystem

    3-20 RAID Array 3000 Controller Shelf Hardware User’s Guide Cabling a Three Device Expansion Shelf Subsystem 1. Ensure the physical installation phase of installing and securing shelf brackets and shelves (including the UPS) has been accomplished and that the shelves are secured within the shelf bracket the shelf lock provided.
  • Page 83: Figure 3-12. Controller/ Three Device Expansion Shelf Cabling Diagram

    Installation and Maintenance 3-21 12. Connect the maintenance serial control cable (17-04730-01) from the CTR 0 connector on the controller shelf host 0 I/O module to the corresponding connector on the maintenance PC. OFF ON DEVICE EXPANSION SHELF # 3 Personality I/O SCSI Bus SCSI Bus Address...
  • Page 84: Cabling A Four Device Expansion Shelf Subsystem

    3-22 RAID Array 3000 Controller Shelf Hardware User’s Guide Cabling a Four Device Expansion Shelf Subsystem 1. Ensure the physical installation phase of installing and securing shelf brackets and shelves (including the UPS) has been accomplished and that the shelves are secured within the shelf bracket the shelf lock provided.
  • Page 85: Figure 3-13. Controller/ Four Device Expansion Shelf Cabling Diagram

    Installation and Maintenance 3-23 12. Connect a fourth 0.5-meter SCSI cable (BN37A-0E) from the other connector on the adapter connected to shelf # 2 to the SCSI connector on the front of the personality I/O module on the device expansion shelf # 4.
  • Page 86: Controller Shelf Status Led's

    3-24 RAID Array 3000 Controller Shelf Hardware User’s Guide 15. Connect the UPS serial control cable (17-04729-01) from the UPS connector controller shelf host 0 I/O module to the like connector on the UPS. 16. Install jumper connector 12-49700-01 to the controller shelf UPS connector on the host 1 I/O module.
  • Page 87: Controller Status Leds

    Installation and Maintenance 3-25 The amber shelf status LED is normally off. If an error condition occurs, the LED turns on and an audible alarm sounds notifying the operator that an error condition exists. Once the user has been notified and is aware of an error, the alarm disable toggle switch enables the operator to disable the audible alarm by using the switch.
  • Page 88: Replacing Field Replaceable Units (Frus)

    3-26 RAID Array 3000 Controller Shelf Hardware User’s Guide Replacing Field Replaceable Units (FRUs) This section describes how to replace an FRU in the controller shelf. The information is divided into the following subsections: Replacing a Host I/O or Device I/O SBB in the controller shelf...
  • Page 89: Figure 3-15. Controller Shelf Frus

    Installation and Maintenance 3-27 Figure 3-15 is an exploded view that shows the FRUs in the controller shelf. Table 3-4 lists the units and their corresponding part numbers. SHR-1052 Figure 3-15. Controller shelf FRUs Table 3-4 Controller Shelf Field Replaceable Units Item # Qty.
  • Page 90: Replacing A Host Or Device I/O Sbb

    3-28 RAID Array 3000 Controller Shelf Hardware User’s Guide Replacing a Host or Device I/O SBB CAUTION: When you remove an SBB, the airflow through the shelf is reduced. Always install the replacement unit immediately to prevent overheating. 1. Ensure the SCSI bus connected to the SBB is quiescent (no I/O activity).
  • Page 91: Replacing A Power Supply Sbb

    Installation and Maintenance 3-29 Replacing a Power Supply SBB CAUTION: When you remove a power supply, the airflow through the shelf is reduced. Always install the replacement unit immediately to prevent overheating. You can replace an AC power supply without affecting shelf operation using the following procedure: 1.
  • Page 92: Replacing The Raid Controller

    3-30 RAID Array 3000 Controller Shelf Hardware User’s Guide Replacing the RAID Controller CAUTION: When you remove the controller, the airflow through the shelf is reduced. Always install the replacement unit immediately to prevent overheating. 1. Ensure the SCSI bus connected to the SBB is quiescent (no I/O activity).
  • Page 93: Replacing The Ups

    Installation and Maintenance 3-31 Replacing the UPS Proceed as follows to replace the UPS: 1. Ensure the UPS power switch is set to Off. 2. Disconnect the shelf power cords from the rear receptacles on the UPS. 3. Disconnect the UPS power cord from the wall outlet. 4.
  • Page 94: Figure 3-18. Replacing A Blower Assembly

    3-32 RAID Array 3000 Controller Shelf Hardware User’s Guide If you can access the blowers from the rear of the cabinet, proceed as follows: 1. Use a Phillips-head screwdriver to remove the safety screw in the upper right corner or lower left corner of the blower (see Figure 3-18).
  • Page 95: Replacing The Controller Memory Cache Modules

    Installation and Maintenance 3-33 If you cannot access the blowers from the rear of the cabinet, proceed as follows: 1. Disconnect the cables from the front of the controller shelf and remove the shelf from the cabinet. 2. Use a Phillips-head screwdriver to remove the safety screw in the upper right corner or lower left corner of the blower.
  • Page 96: Figure 3-19. Controller Cache Modules

    3-34 RAID Array 3000 Controller Shelf Hardware User’s Guide 1. Power down the controller shelf first (via SWCC) and then power down the UPS. 2. Grasp the latches on the front of the controller and pull them forward until the controller disengages from the shelf (see Figure 3-17).
  • Page 97: Figure 3-21. Remove Installed Simm Modules

    Installation and Maintenance 3-35 Figure 3-21 shows how to remove the installed SIMM module. Figure 3-21. Remove installed SIMM modules “ ” CAUTION: Ensure that side 1 of the two replacement SIMMs is facing you when installing the modules in the following step. 5.
  • Page 98: Figure 3-22. Install Replacement Simm

    3-36 RAID Array 3000 Controller Shelf Hardware User’s Guide 8. Check the activity LEDs on the front panel of the controller. The reset switch/LEDs should begin to flash at a half-second rate (heartbeat) and the host activity LEDs should flash.
  • Page 99: Second Controller Option

    Chapter Second Controller Option This chapter describes how to install a second RAID controller in the RAID Array 3000 Controller Shelf (controller shelf). The second controller option adds a fail/safe feature to your storage subsystem. The chapter also contains a procedure describing how to configure the subsystem for dual-controller operation when only one serial port is available on the host.
  • Page 100: Installing The Upgrade

    4-2 RAID Array 3000 Controller Shelf Hardware User’s Guide Perform an inventory of the items contained in the second controller kit option. In addition to this guide the kit should contain the following: Controller For option kit DS-HSZ22-AA, 3 SIMMs...
  • Page 101: Saving The Existing Configuration

    Second Controller Option 4-3 Saving the Existing Configuration NOTE: You must save the subsystem configuration using the StorageWorks Command Console Client (SWCC) before performing the installation procedure. Otherwise, the RAID controller may lose your configuration. To save your current configuration: Select the Storage pull-down menu from the Toolbar, click Controller, select Configuration, and then Save (see Figure 4-1).
  • Page 102: Updating Firmware

    4-4 RAID Array 3000 Controller Shelf Hardware User’s Guide A Save Configuration dialog box appears as shown in Figure 4-2. The example in Figure 4-2 shows the Save to File name as c:\config1. 1. Type your file name and click Save.
  • Page 103: Figure 4-4. Firmware Update Dialog Box

    Second Controller Option 4-5 The Firmware Update dialog box will appear (see Figure 4-4) asking you to specify the firmware file that you want to load. This file resides on the CD supplied with the controller kit option. You can easily identify firmware software by its .FDI extension.
  • Page 104: Shutting Down The Ra3000

    4-6 RAID Array 3000 Controller Shelf Hardware User’s Guide 6. Select menu item (2), “Change serial baud rate”. Select 38400. When presented with the “Please change your baud rate and press Return ” message, do so from within HyperTerminal via the File\Properties menu, then select Configure.
  • Page 105: Installing Two Simms Into Second Controller

    Second Controller Option 4-7 Installing Two SIMMs into Second Controller 1. Install two of the SIMM modules into the second controller (make sure all SIMM modules are of the same type) by aligning the connector pins and inserting the modules into connectors as shown in Figure 4-5. Figure 4-5.
  • Page 106: Replace Existing Controller

    4-8 RAID Array 3000 Controller Shelf Hardware User’s Guide Replace Existing Controller 1. Replace the existing controller with the new controller (see Figure 4-7 to remove). SHR-1062 Figure 4-7. Remove controller from top slot NOTE: Ensure you install the new controller in the same slot as the existing controller removed in step 1 above.
  • Page 107: Restoring The Configuration

    Second Controller Option 4-9 Restoring the Configuration To restore your configuration to the new controller: 1. Restart the SWCC in the Serial Mode (refer to the Getting Started RAID Array 3000 Installation Guide for instructions). 2. Select the Storage pull-down menu from the Toolbar, then choose Controller.
  • Page 108: Updating The Firmware On A Second Controller

    4-10 RAID Array 3000 Controller Shelf Hardware User’s Guide The Restore Configuration dialog box with a Restore from File field appears as shown in the example of Figure 4-9. Figure 4-9. Restore Configuration dialog box NOTE: Restoring the configuration in the following step may take up to 5 minutes.
  • Page 109: Configuring A Dual-Controller Installation For A Single Serial Port

    Second Controller Option 4-11 4. To check that the controller pair is in redundant mode, click the Controller icon. Properties for both controllers will be visible. Firmware revision of both controllers must be identical. If either controller is shown in gray, refer to the Getting Started RAID Array 3000 Installation Guide for more detailed instructions.
  • Page 110: Configuring The Dual Controllers

    4-12 RAID Array 3000 Controller Shelf Hardware User’s Guide 5. Select Setup Parameters from the main menu. 6. Select Rdnt Ctrlr Parameters and change the value of Host I/O Channel 1 to Passive. Press the Ctrl+Z keys to exit. 7. Transfer the serial cable to the serial port on the bottom controller and press the Ctrl+Z keys.
  • Page 111 Second Controller Option 4-13 5. Click the Serial button in the HSZ22 Management window. 6. Click the serial port available on the host’s workstation and then click the Connect button. 7. When the second connection window appears, click Cancel. Once the connection is established, a storage window will appear with the connected port identified at the top of the window.
  • Page 112: Connecting To Your Dual-Controller Storage System

    4-14 RAID Array 3000 Controller Shelf Hardware User’s Guide Refer to the Getting Started RAID Array 3000 Installation Guide to configure the virtual disks as communications LUNs. Connecting to Your Dual-Controller Storage System 1. Open the StorageWorks Management Utility. 2. Refer to the Getting Started RAID Array 3000 Installation Guide for instructions describing how to connect the RA3000 to your host system.

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