Gsm Module Errors; Error And Warning Messages; Message Type - Hach sc1000 User Manual

Troubleshooting

8.2 GSM Module errors

Problem
sc1000 does not answer an
incoming call.
Service login is not possible via GSM
connection.
Login is not possible via GSM
connection.
GSM module does not get network
access.
sc1000 does not send SMS
messages for configured
errors/warnings/events.
PIN configured correctly, but
STATUS displays WRONG PIN.

8.3 Error and warning messages

8.3.1 Message type

122
Table 40 GSM Module errors
Solution
Select SYSTEM SETUP, GSM MODULE, EXTERNAL DIAL-UP and select the
"Allow" option.
Select SYSTEM SETUP, GSM MODULE, EXTERNAL DIAL-UP and select the
"Allow" option.
Select SYSTEM SETUP, BROWSER ACCESS and set a LOGIN PASSWORD.
Try another location for a better radio reception.
Try to use an external antenna.
Select SYSTEM SETUP, GSM MODULE, SMS DESTINATION, SMS DESTINATION
and check the SMS LIMIT.
Select SYSTEM SETUP, GSM MODULE and check the SMS PROVIDER #. If correct
number is not known, contact the GSM service provider.
The SIM may be blocked because the PIN was entered wrong three times. Remove
the SIM card and put it into a cell phone. Try to enter the PIN. If the SIM card is
blocked, enter the PIN's PUK-Code (Personal Unblocking Code). If no PUK is
available, contact the GSM service provider. If the SIM card works in the mobile
phone, try again in the sc1000 controller.
A message window informs the user about sc1000 controller problems. The message
window pops up, when a probe error/warning has occurred.
• Confirm messages with the
in the message list.
• Cancel messages with the
list.
• Open the message list with SENSOR STATUS, MESSAGE LIST.
The format and contents of the message description vary and depend on the message
type (Table 41).
Message type
Error
Warning
button: The message is recognized and not stored
ENTER
button: The message is stored in the message
CANCEL
Table 41 Message type
Description
A significant problem, such as loss of functionality.
An error is marked red.
An event that is not necessarily significant, but may cause a
possible future problem.
A warning is marked yellow.