Troubleshooting
Clearing Paper Jams
When a jam occurs, the control panel touch screen displays an animated graphic showing the location
of the jam.
This section includes:
•
Clearing Paper Jams from Tray 1, Tray 2, Tray 3, or Tray 4
•
Clearing Paper Jams from Tray 5 (Bypass Tray)
•
Clearing Paper Jams in Document Feeder
•
Clearing Paper Jams in Cover A
•
Clearing Paper Jams in Cover B
•
Clearing Paper Jams in Cover C
•
Clearing Paper Jams in Duplex Module D
•
Clearing Paper Jams in Cover E
•
Clearing Paper Jams in Integrated Office Finisher
•
Clearing Paper Jams in Office Finisher LX
•
Clearing Hole Punch Jams in Office Finisher LX
•
Troubleshooting Paper Jams
To avoid damage, always remove misfed media gently, without tearing it. Try to remove the paper
in the direction that the paper would normally feed. Any piece of media left in the printer, whether
large or small, can obstruct the media path and cause further misfeeds. Do not reload media that
has misfed.
Note:
The printed side of jammed pages may smudge, and the toner may stick to your hands. Do
not touch the printed side of the media when removing it. Make sure not to spill any toner inside
the printer.
WARNING:
If you accidentally get toner on your clothes, lightly dust them off as best as you can.
If some toner remains on your clothes, use cool, not hot water, to rinse the toner off. If toner gets
on your skin, wash it off with cool water and a mild soap. If you get toner in your eyes, wash it out
immediately with cool water and consult a doctor.
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WorkCentre 5300 Series Multifunction Printer
User Guide
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