Document Feeder Jams; Media Misfeeds - Xerox WorkCentre 5325 User Giude

Troubleshooting

Document Feeder Jams

Probable Causes
Unsupported media of the wrong size,
thickness, or type is in use.
The documents loaded in the document feeder
exceed the maximum capacity allowed.
The document feeder guides are
improperly adjusted.

Media Misfeeds

Probable Causes
The media is not correctly positioned in the tray.
The number of sheets in the tray exceeds the
maximum capacity allowed.
The media guides are not correctly adjusted to
the media size.
Warped or wrinkled media is loaded in the tray.
The media is moist from humidity.
Unsupported media of the wrong size,
thickness, or type is in use.
The label sheet is facing the wrong way in the tray.
Envelopes are facing the wrong way in Tray 5
(Bypass Tray).
186 WorkCentre 5300 Series Multifunction Printer
User Guide
Solutions
Do not use unsupported media.
Use only Xerox-approved media. See
page 51.
Place fewer documents in the document feeder.
Ensure the media guides fit snugly against the media
loaded in the document feeder.
Solutions
Remove the misfed media and reposition the media
properly in the tray. Ensure that the media guides in the
tray are set correctly.
Remove the excess paper and load paper below the fill line.
Adjust the media guides in the tray to match the size of
the media.
Remove the media, smooth it out, and reload it. If it still
misfeeds, do not use that media.
Remove the moist media and replace it with new, dry media.
Do not use unsupported media.
Use Xerox-approved media. See
page 51.
Load the label sheets according to the
manufacturer's instructions.
Load the envelopes facedown in Tray 5 (Bypass Tray) with
the flaps closed, on the leading edge.
Supported Media on
Supported Media on