Document Prints From Wrong Tray
Probable Causes
Application and print driver have conflicting
tray selections.
Automatic 2-Sided Printing Problems
Probable Causes
Unsupported or incorrect paper.
Incorrect setting.
Printer is Making Unusual Noises
Probable Causes
There is an obstruction or debris inside the
printer.
Paper Tray Will Not Close
Probable Causes
The paper tray does not fully close.
Solutions
1. Check the tray selected in the print driver.
2. Go to the page setup or printer settings of the application from
which you are printing.
3. Set the paper source to match the tray selected in the print
driver or set the paper source to Automatically Select.
Note:
To have the print driver select the tray, set the tray used
as the paper source to Auto Selection Enabled.
Solutions
Ensure that you are using a supported paper size and weight for
2-sided printing. Envelopes and labels cannot be used for 2-sided
printing. For details, see
for Automatic 2-Sided Printing
Standard Paper Sizes for Automatic 2-Sided Printing
In the print driver Properties, select 2-Sided Print on the
Paper/Output tab.
Solutions
Turn off the printer and remove the obstruction or debris. If you
cannot remove it, contact your Xerox representative.
Solutions
• The paper tray lift plate is not locked down. Push down on the
paper stack at the back of the tray until it locks down.
• Some debris or an object is blocking the tray.
• The tray is hanging up on the table or shelf on which it is
located.
Troubleshooting
Supported Standard Types and Weights
on page 86 and
Supported
Phaser 6600 Color Printer
User Guide
on page 87.
145