Paper Jam Message Stays On - Xerox Phaser 6600 User Giude

Color printer
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Troubleshooting
Label and Envelope Misfeeds
Probable Causes
The label sheet is facing the wrong way in
the tray.
Envelopes are loaded incorrectly.
No. 10, DL, and Monarch envelopes are
wrinkling.

Paper Jam Message Stays On

Probable Causes
Some paper remains jammed in the printer. Recheck the media path and make sure that you have removed
One of the printer doors is open.
Note:
Check for, and remove, torn pieces of paper in the paper path.
Jams During Automatic 2-Sided Printing
Probable Causes
Using paper of the wrong size, thickness, or
type.
Paper is loaded in the wrong tray.
Tray is loaded with mixed paper.
158
Phaser 6600 Color Printer
User Guide
Solutions
• Load label sheets according to the instructions from the
manufacturer. Load labels only in the Bypass Tray, face up
and with the top going into the printer.
• Load No. 10, DL, and Monarch envelopes in the trays with the
print side up, flaps closed, flap-side down and to the right.
Load them with the short edge leading into the printer.
• Load C5 envelopes with the print side up, flaps open and
facing away from the printer.
To prevent wrinkling on No. 10, DL, or Monarch envelopes, load
them with the print side up, flaps open and facing away from the
printer.
Note:
When you load envelopes long-edge feed, ensure that you
specify landscape orientation in the print driver.
Solutions
all of the jammed paper.
Check the doors on the printer. Close any door that is open.
Solutions
Use paper of the correct size, thickness, or type. For details, see
Supported Paper Sizes for Automatic 2-Sided Printing
87.
The paper must be loaded in the correct tray. For details, see
Supported Paper
on page 84.
Load the tray with only one type and size of paper.
on page

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