NetComm 3G22WV User Manual
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NetComm 3G22WV User Manual

3g wifi router with voice
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3G WiFi Router with Voice
3G22WV

USER GUIDE

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  • Page 1: User Guide

    3G WiFi Router with Voice 3G22WV USER GUIDE...
  • Page 2 Copyright©2013 NetComm Wireless Limited. All rights reserved. The information contained herein is proprietary to NetComm Wireless Limited. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless Limited.

  • Page 3: Table Of Contents

    System ........................................ 53 Additional Product Information ..............................60 Accessing a connected USB drive................................60 Using the 3G22WV to make and receive telephone calls ..........................62 Handset requirements ..................................62 Maximum REN Loading ..................................62 How to place a call ....................................62 How to receive a call ....................................

  • Page 4: Overview

    Target Users The individual reading this manual is presumed to have a basic understanding of telecommunications terminology and concepts. Prerequisites Before continuing with the installation of your 3G22WV, please confirm that you comply with the minimum system requirements below. ...

  • Page 5: Product Introduction

    Product Features The NetComm Wireless 3G WiFi Router with Voice creates a secure WiFi network, providing Internet access for up to 15 users and simultaneous phone service using a mobile broadband network. With quick and easy setup the NetComm Wireless 3G WiFi Router with Voice provides a landline experience without the need for fixed line connections.

  • Page 6: Physical Dimensions And Indicators

    LED Indicators The 3G22WV has been designed to be placed on a desktop. All of the cables exit from the rear for better organization. The display is visible on the front of the 3G22WV to provide you with information about network activity and the device status. See below for an explanation of each of the indicator lights.

  • Page 7: Integrated Interfaces

    Integrated Interfaces The following integrated interfaces are available at the rear of the 3G22WV: INTERFACE FUNCTION Insert your SIM card here (until you hear a click). Please be careful to insert the SIM in the SIM Slot correct orientation by viewing the printed icon.

  • Page 8: Physical Dimensions

    Physical Dimensions The following page lists the physical dimensions of the 3G22WV. Figure 1 - 3G22WV Dimensions 3G22WV DIMENSIONS Length 160mm Height 195 mm Width 65 mm Weight 250 grams Table 4 - Device Dimensions 3G22WV Default Settings The following tables list the default settings for the 3G22WV.

  • Page 9: Safety And Product Care

    Disconnect the power line from the device before servicing. Transport and Handling When transporting the 3G22WV, it is recommended the product be returned in the original packaging. This ensures the product will not be damaged. In the event the product needs to be returned, ensure it is securely packaged with appropriate padding to prevent damage during courier transport.

  • Page 10: Installation And Configuration Of The 3G22Wv

    If you experience difficulties connecting wirelessly between your WiFi Devices and your 3G22WV, please try the following steps:  In multi-storey homes, place the 3G22WV on a floor that is as close to the centre of the home as possible. This may mean placing the 3G22WV on an upper floor.

  • Page 11: Hardware Installation

    Wait approximately 60 seconds for the 3G22WV to power up. Connecting via a cable Connect the Ethernet cable provided to any port marked LAN 1-4 at the back of the 3G22WV. Connect the other end of the yellow Ethernet cable to your computer.

  • Page 12: First Time Setup

    The first time you connect to the router’s IP address via the web browser you are presented with the option to use a setup wizard to help you quickly get started using your NetComm Wireless Router. If you would prefer not to use the setup wizard, please proceed to the next section titled “Management Console Login Procedure”.
  • Page 13 In the SSID Broadcast Name field, enter a recognisable name for your network so that you can easily identify it when it comes time to connect wirelessly from a client. Figure 5 - Setup wizard Step 3 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...
  • Page 14 Figure 7 - Setup wizard Step 5 www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...

  • Page 15: Management Console Login Procedure

    After first time setup, the management console will be password protected to prevent unauthorized access to the configuration settings of your 3G22WV. To log in to the management console and view the status and make changes to your 3G22WV, please follow the steps below: Open your web browser (e.g. Internet Explorer/Firefox/Safari) and navigate to http://192.168.20.1 or http://my.router Click the Login tab on the left and enter the username and password configured during the first time setup process then click the “Submit”...

  • Page 16: Management Console

    Management Console Basic Status Overview The basic status page provides basic system related information. It is shown after logging in to the 3G22WV, and can also be accessed by selecting Basic Status from the menu. Figure 10 - Basic View – Status The status page shows the 3G Frequency, Signal Strength (dBm), Connection status, Current 3G Provider, Current 3G APN and the SIM Status.

  • Page 17: Wireless

    Security key card and on the Product ID on the bottom of the 3G22WV. Please note that whilst the key can be customized on this page, the key will revert to the default if the 3G22WV is reset to factory default.

  • Page 18: Internet

    If the “Automatically Configure My Mobile Broadband” option does not correctly detect your APN and you are unsure of what to enter manually, please contact your mobile broadband service provider for more information. www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...

  • Page 19: Advanced Features

    Clicking the Home menu item will return you to the Basic View page. Status The status page provides system related information and is displayed when you login to the 3G22WV management console and switch to Advanced View. By default, the status page will show System Information, Mobile Broadband (MBB), Connection Status and Ethernet Port Status settings.
  • Page 20 The status of the Not Reachable Call Forwarding feature which forwards a call if the call cannot connect due to Not Reachable Call Forwarding the router Voice settings not responding or blocked. Table 13: Advanced Status - Call Forwarding Settings www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...

  • Page 21: Internet Settings

    Enable incoming voice calls when utilising a different mobile broadband provider. Data Roaming Select to enable or disable data roaming on your mobile broadband connection Table 14 - Advanced View - Internet Settings – Mobile Broadband – Connection Settings 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...
  • Page 22 A list of the detected mobile broadband service carriers in your area will be displayed. Select the most appropriate 3G service from the list shown and click “Apply”. The default setting of “Automatic” should be appropriate for the majority of users and locations. www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...

  • Page 23: Sim Security

    Re-enter the PIN for your SIM card here (If required) Remember PIN Set the 3G22WV to remember the SIM PIN. This prevents it needing to be entered each time the 3G22WV starts up. PIN Protection Select to enable or disable PIN protection on your SIM card Table 15: Mobile Broadband -SIM Security Settings 3G22WV –...
  • Page 24 IP Setup The LAN functionality of the 3G22WV can be configured from this page. Using this page, a user can change the LAN IP, LAN Subnet and DNS Masquerading options. Figure 20 - Advanced View - LAN Settings Please note: If the IP address has changed you will have to re-enter the new IP address configured in your browser to access the configuration pages.
  • Page 25 Figure 23: DHCP Settings - DHCP Relay Configuration Set the “DHCP Relay” option to Enable. Enter the IP Address of the DHCP Server you wish to relay to and press the Save button. 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...
  • Page 26 The default is “Disable”, select “Enable” to enable this option. The Spanning Tree protocol is used to stop loops when using wireless distribution system (WDS) links as redundant links in a distribution system. www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...
  • Page 27 Please refer to the WAN Failover Backup section on page 29 for information on configuring the WAN failover feature and enabling the Failover notification function. Click ‘Apply’ to save the settings. 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...
  • Page 28 Enter the broadband username as assigned to you by your Internet Service Provider (ISP). Password/Verify Enter the broadband password as assigned to you by your Internet Service Provider (ISP). Password Table 19: Advanced View - WAN - PPPoE Mode Settings www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...

  • Page 29: Wan Failover Backup

     Mobile Broadband will connect to the internet. This is the default settings. MBB Failover with WAN ping – The 3G22WV sends ping requests to a specified Internet Host to verify whether the  Internet connection is online and functioning. The Fail Count specifies how many successive ping attempts can fail...
  • Page 30 Any responses from your mobile broadband Service Provider will be displayed in the “Response from Network” box in the middle of the page. Please contact your mobile broadband Service provider for a list of available USSD commands for your mobile broadband service. www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...
  • Page 31 PPP interface side so that a Router on this network will know how to route to a device on the router’s Ethernet subnet. You will have to add the routes appropriately in the Static Routes section – see Adding Static Routes (above). Please note: Some routers will ignore RIP. Figure 31 - RIP Settings 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...
  • Page 32 If the “Incoming Port Range” specifies a range of port numbers then the “Destination Port Range” MUST be the same as the “Incoming Port Range”. To delete a port forwarding rule, click on the corresponding “Delete Entry” link from the list of IP Mappings. www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...
  • Page 33 Enter the IP address of a particular host in your LAN Network that will receive all the packets originally DMZ IP Address: going to the WAN port/Public IP address of your 3G22WV. Table 22 - Advanced View - DMZ Settings Click ‘Apply’...
  • Page 34 DEFINITION Basic Settings MAC/IP/Port Filtering Select Enable to enable the MAC/IP/Port Filtering feature on the 3G22WV. Default Policy Select whether packets that do not match any of the configured rules are accepted or dropped by the router. MAC/IP/Port Filtering Settings MAC Address: The MAC address of a local computer or network device attempting to access the 3G27WV-R’s network.

  • Page 35: Content Filtering

    Web Host Filter: page. Add a Host (keyword) Filter Enter a keyword that you want to add to the filter list. Table 24: Advanced View - Services - Routing - Content Filtering 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...

  • Page 36: Wireless Settings

    Figure 36 – Advanced View – WiFi Settings Radio On/Off: WiFi is turned on by default. Changing this option to OFF will turn OFF the wireless functionality on the 3G22WV and you will not be able to connect to your 3G22WV wirelessly.
  • Page 37 Security Settings This section allows you to configure the wireless security for your 3G22WV. Setting up sufficient wireless security can prevent unauthorized access to your wireless network. Figure 37 - Advanced View - WiFi Security Settings OPTION DEFINITION SSID The network name that appears when you scan for wireless networks to join.
  • Page 38 Figure 40 - Advanced View - WiFi Security Settings - WPA-PSK/WPA2-PSK Your 3G22WV uses WPA2-PSK by default. Check your Wireless Security Card or the device label on the bottom of the 3G22WV for your default SSID and Security key to begin connecting your wireless devices.
  • Page 39 Please refer to your wireless adapter user guide for more details. It is strongly recommended to set up a simple wireless security such as WPA-PSK (when the wireless client supports WPA-PSK) in order to secure your network. Most wireless adapters in computers and laptops support at least WEP and WPA. 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...
  • Page 40 Advanced Wireless Settings This page allows you to modify the advanced wireless settings for your NetComm Smart Hub 4G. These settings should not be changed unless you are aware of what effect they will have. Figure 42: Advanced View - Wireless - Advanced Settings For details on the advanced wireless settings page please see the table on the following page.
  • Page 41 MBSSID AP Isolation wireless client terminals with different SSIDs from communicating with each other. The Broadcast Service Set Identifier. Select ‘Disabled’ to hide the SSID of your NetComm Smart Hub 4G. If disabled, BSSID other people will not be able scan and detect this product’s SSID.
  • Page 42 Add a MAC address to the filtering list Specify a 12 digit hexadecimal MAC address to add to the MAC filtering list. Table 28: Advanced View - Wireless - MAC Filtering www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...
  • Page 43 WDS bridge mode Figure 46: Advanced View - Wireless - WDS Repeater Mode 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...
  • Page 44 WPS (WiFi Protected Setup) WPS is the simplest way to establish a connection between wireless clients and your 3G22WV. This method removes the need to manually select the encryption mode and enter in a passphrase key. You only need to press a button on both the wireless client and the NetComm Smart Hub 4G router, and the WPS feature will complete the wireless connection.
  • Page 45 Station Info The Station List shows the wireless clients currently associated with your 3G22WV. Figure 48 - Advanced View – WiFi Station List OPTION DEFINITION SSID The wireless network name. MAC Address The wireless client’s unique 12 digit hexadecimal identifier.

  • Page 46: Services

    System Log entries and Firewall settings where the current system time is displayed. You can use the default NTP server or enter one manually if required. www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...
  • Page 47 This feature is available by clicking on the “Services” menu followed by the “System Monitor” menu item on the right. The default value is 0 which disables the Forced Reset Timer. The maximum value is 65535 minutes (1092.5 hours or 45.5 days). 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...
  • Page 48 SNMP The Simple Network Management Protocol (SNMP) feature can be used to display or collect data from the 3G22WV that can be sent to a network management system so that the 3G22WV can be monitored for conditions that require administrative attention.
  • Page 49 Use the drop down list to select the appropriate region and click the Apply button. Remember to reboot the router so that the new settings take effect. Figure 53 – Advanced View – Services - Set Telephony Profile 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...
  • Page 50 Every cellular network has an SMS centre (SMSC) that handles all SMS message routing and SMSC Address regulates each SMS message according to network traffic demands. This address is usually a standard phone number and is essential for SMS functionality with the 3G22WV. SMS Configuration for Redirection Redirect to Mobile Forward incoming text messages to a remote destination can be defined here.
  • Page 51 You can select to enable or disable individual message recipients by selecting the checkbox beside each entered number. After entering the appropriate recipient numbers, type your SMS message in the “Message Body” field and then click the “Send” button. 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...
  • Page 52 Figure 56 - Advanced View - SMS - Inbox The SMS Outbox page allows a user to check all SMS messages sent from the 3G22WV. Figure 57 - Advanced View - SMS - Outbox The Refresh button will refresh the page and show any new messages which have been received.

  • Page 53: System

    Table 34 - System Log Detail Levels You can also download the current System Log to your computer for off-line viewing. To do this, click the “Download Log File” link at the bottom of the page. 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...
  • Page 54 To restore the router’s configuration to the factory defaults Click the Restore button to restore the router to factory default settings. The router will then restart with the factory default configuration loaded. www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...
  • Page 55 This page allows you to upgrade the 3G22WV’s internal software. To upgrade the firmware of your 3G22WV, you need to download the upgrade image file to your local hard disk, and then click the Browse button and navigate to the location of the firmware file on your computer.
  • Page 56 Please note: You can find the router’s WAN IP address by clicking on the “Status” menu. The Local field in the WWAN section shows the router’s WAN IP address. Click “Login” and type “admin” in the Username and “admin” in the Password fields (without quotes). Then click on “Submit”. www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...

  • Page 57: System Configuration

    The IP address and port of the external syslog server you would like logging information sent to. Log to file Enables or disables the remote syslog server from logging to a file. Table 36 - System Configuration Items 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...
  • Page 58 Statistics This page allows you to view the LAN, WAN and wireless statistics of your 3G22WV. Figure 63: Advanced View - System – Statistics www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...
  • Page 59 The reboot item will reboot the router. This can be useful if you have made configuration changes you want to implement or want to reboot the router. Figure 65 - Reboot Router 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...

  • Page 60: Additional Product Information

    Additional Product Information Accessing a connected USB drive USB drives connected to one of the 3G22WV’s USB ports may be accessed over the network. Note: The 3G22WV supports reading and writing to FAT32 and NTFS formatted drives only. To access a USB drive connected to the 3G22WV: Open Windows Explorer and in the address bar, type \\192.168.20.1...
  • Page 61 Click Finish. Figure 69 - Map Network Drive The attached drive is mounted each time Windows starts with the selected drive letter. Figure 70 - Assigned drive letter in Windows Explorer 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...

  • Page 62: Using The 3G22Wv To Make And Receive Telephone Calls

    How to receive a call When an incoming call is received, both Line 1 and Line 2 lights will start flashing and any phones connected to the 3G22WV will ring. Answer the telephone following the instructions provided by your telephone handset manufacturer to conduct the call.

  • Page 63: Call Feature Codes

    Call feature codes Quick Reference Table The 3G22WV supports a number of call feature codes for supplementary services. FEATURE ACTIVATION DEACTIVATION STATUS #31# *31# Caller ID (to block an individual call) (to unblock an individual call) Call Waiting *43# #43#...

  • Page 64: Troubleshooting The Voice Function

    Check to make sure you are using the correct cable (Cat-3 UTP Telephone Cable with RJ-11 plugs). Check to make sure the line light on the front panel of the 3G22WV turns solid blue if you lift the handset. Check to make sure the blue 3G indication light on the front of the 3G22WV is blinking.

  • Page 65: Technical Data

    Table 38 - Technical Specifications for the 3G22WV Electrical Specifications A suitable power supply is available on request or via direct purchase from the NetComm Online shop. It is recommended that the 3G22WV be powered using the 12VDC/1.5A power supply which is included with the device.

  • Page 66: Faq

    Does the NetComm 3G WiFi Router with Voice require any configuration out of the box? No, the NetComm 3G WiFi Router with Voice is plug and play device. Plug the device into an electrical outlet and once the status indicator lights are on, plug in your analogue phone and LAN cable for voice and data connectivity. For WiFi connectivity the SSID (Service Set Identifier) and network key (password) are located on the bottom of the device.
  • Page 67 (please see the Quick Start Guide for more information on connecting your data devices to the NetComm 3G WiFi Router with Voice). Only people you allow access to, will be able to connect to the NetComm 3G WiFi Router with Voice ensuring your connection is secure and safe.

  • Page 68: Appendix A: Tables

    Table 36 - System Configuration Items ........................57 Table 37 - Additional Product Information - Call Feature Codes Quick Reference ............ 63 Table 38 - Technical Specifications for the 3G22WV ....................65 www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...

  • Page 69: Legal & Regulatory Information

    NetComm Wireless’s (or its licensors’) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.

  • Page 70: Limitation Of Liability

    Consumer Protection Laws which cannot be excluded, NetComm Wireless Limited’s liability for any breach of that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the following: replacing the goods or supplying equivalent goods;...

  • Page 71: Fcc Regulations

    This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation. 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...

  • Page 72: Ic Regulations

    The County Code Selection feature is disabled for products marketed in the US/Canada. For product available in the USA/ Canada markets, only channel 1~11 can be operated. Selection of other channels is not possible. www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide...

  • Page 73: Contact

    Contact Address: NETCOMM WIRELESS LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia P: +61(0)2 9424 2070 F: +61(0)2 9424 2010 sales@netcommwireless.com www.netcommwireless.com 3G22WV – 3G WiFi Router with Voice User Guide www.netcommwireless.com...

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