Troubleshooting
C
HECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray:
1
From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
C
S
OLOR
AVER MAY BE SET TO
Turn Color Saver off in the printer control panel Quality menu.
T
HE TONER MAY BE LOW
Replace the toner cartridge.
T
HE TONER CARTRIDGE MAY BE WORN OR DEFECTIVE
Replace the toner cartridge.
Repeating defects
These are possible solutions. Try one or more of the following:
Replace the toner cartridge if the defects occur every:
•
33.0 mm (1.30 in.)
•
35.3 mm (1.39 in.)
Replace the photoconductor if the defects occur every:
•
28.3 mm (1.11 in.)
•
72.4 mm (2.85 in.)
Replace the fuser if the defects occur every:
•
47.4 mm (1.87 in.)
•
94.8 mm (3.73 in.)
•
113.0 mm (4.45 in.)
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185