Troubleshooting
Blank pages
These are possible solutions. Try one or more of the following:
P
ACKING MATERIAL MAY BE ON THE TONER CARTRIDGE
Remove the toner cartridge and make sure the packing material is properly removed. Reinstall the toner cartridge.
T
HE TONER MAY BE LOW
Remove the toner cartridge from the printer. Shake the cartridge back and forth several times, and then reinstall it.
If necessary, install a new toner cartridge.
T
HE TONER CARTRIDGE MAY BE DEFECTIVE OR EMPTY
Replace the toner cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.
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