Troubleshooting
Print irregularities
These are possible solutions. Try one or more of the following:
T
HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper from a fresh package.
C
HECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray:
1
From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
C
HECK THE PAPER
Avoid textured paper with rough finishes.
T
HE TONER CARTRIDGE
Replace the toner cartridge, the transfer module, or the fuser.
Print is too dark
These are possible solutions. Try one or more of the following:
R
ECALIBRATE THE PRINTER
Perform Color Adjust from the printer control panel Quality menu.
,
THE TRANSFER MODULE
,
OR THE FUSER MAY BE WORN OR DEFECTIVE
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