Polycom SoundPoint IP 32x User Manual page 5

Managing Speed Dials ............................................................................................................................. 39
Assigning Speed Dial Indexes .............................................................................................................. 40
Accessing Voicemail ................................................................................................................................ 41
Working with Multiple and Shared Lines ................................................................................................ 42
Supporting Multiple Lines ................................................................................................................... 42
Supporting Multiple Line Keys Per Line ............................................................................................... 42
Supporting Multiple Call Appearances ................................................................................................ 42
Supporting Shared Lines...................................................................................................................... 43
Locking and Unlocking Your Phone ......................................................................................................... 44
About Your User Password .................................................................................................................. 45
Locking and Unlocking Your Phone ..................................................................................................... 45
Calling and Answering from a Locked Phone ...................................................................................... 46
Logging Into Phones ................................................................................................................................ 47
Logging In and Out of a Phone ........................................................................................................... 48
Placing Calls from Phones that are in the Logged Out State .............................................................. 50
Changing Your User Password ............................................................................................................ 50
Chapter 3: Using the Advanced Features of Your Phone ....................................................... 53
SIP-B Automatic Call Distribution ............................................................................................................ 53
Logging Into and Out of ACD .............................................................................................................. 54
Setting ACD Agent Availability ............................................................................................................ 54
Using Buddy Lists .................................................................................................................................... 55
Updating Your Presence Settings ........................................................................................................ 55
Managing Buddies .............................................................................................................................. 55
Updating Your Buddy List ................................................................................................................ 55
Blocking and Unblocking Your Buddies ........................................................................................... 56
Integrating With Microsoft Lync Server 2010 ..................................................................................... 56
Adding Buddies ............................................................................................................................... 57
Broadcasting Messages Using Push-to-Talk and Group Paging .............................................................. 57
Push-to-Talk Mode .............................................................................................................................. 58
Sending and Receiving PTT Broadcasts ........................................................................................... 58
Sending PTT Broadcasts .............................................................................................................. 58
Receiving PTT Broadcasts ............................................................................................................ 59
Receiving PTT Broadcasts When You're Not in an Active Call .................................................... 60
Receiving PTT Broadcasts During Active Calls ............................................................................. 60
Replying to PTT Broadcasts ............................................................................................................. 60
Ending PTT Broadcasts .................................................................................................................... 60
Adjusting the Volume of PTT Broadcasts ........................................................................................ 61
Changing Where Broadcasts are Played ......................................................................................... 61
Updating the Default Channel ........................................................................................................ 61
Updating Channel Subscriptions ..................................................................................................... 61
Allowing PTT Broadcasts to Play During Active Calls ...................................................................... 62
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