About This Guide ...................................................................................................................................... ix

Who Should Read This Guide? ................................................................................................................. ix

How This Guide is Organized ................................................................................................................... ix

What's New in This Guide ......................................................................................................................... x

Conventions Used in This Guide ............................................................................................................... x

Recommended References ..................................................................................................................... xii

Getting Help and Support ....................................................................................................................... xii

Customer Feedback ................................................................................................................................ xii

Chapter 1: Getting Started with Your Phone .......................................................................... 1

Introducing Phone Components ............................................................................................................... 2

Understanding the Phone Keypad ............................................................................................................ 2

What Displays on the Screen? .................................................................................................................. 4

Phone Icons ........................................................................................................................................... 4

Navigating Menus, Lists, and Fields .......................................................................................................... 5

Entering Data and Editing Fields ............................................................................................................... 6

Registering the Phone ............................................................................................................................... 7

Troubleshooting Phone Issues .................................................................................................................. 7

Using the Polycom Web Configuration Utility .......................................................................................... 8

Chapter 2: Using Your Phone ................................................................................................. 9

Calling and Answering ............................................................................................................................... 9

Answering Calls ................................................................................................................................... 10

Answering When Not in Another Call ............................................................................................. 10

Answering When in Another Call .................................................................................................... 11

Answering Calls When the Phone has Multiple Call Appearances ................................................. 13

Placing Calls ........................................................................................................................................ 13

Calling Using the Handset ............................................................................................................... 14

Calling Using the Speakerphone ..................................................................................................... 15

Calling Using a Headset ................................................................................................................... 15

Calling Using the Dial Key ................................................................................................................ 16

Calling from Directories .................................................................................................................. 16

Calling by Speed Dialing .................................................................................................................. 16

Calling Your Buddies ....................................................................................................................... 16

Ending Calls ......................................................................................................................................... 17

Using a Headset .................................................................................................................................. 17

Enabling Headset Memory Mode ................................................................................................... 18

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