Polycom 331 User Manual
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U
I
T
S
NIVERSITY
NTEGRATED
ELEPHONE
ERVICE
september 2010
Polycom IP 331 Phone User Guide

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Table of Contents
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Summary of Contents for Polycom 331

  • Page 1 NIVERSITY NTEGRATED ELEPHONE ERVICE september 2010 Polycom IP 331 Phone User Guide...
  • Page 2: Table Of Contents

    Table of Content ..............................3 CHEMA ......................... 4 ASIC PHONE FEATURES ..........................4 LACING CALLS ..........................4 NSWERING CALLS ..........................5 NDING CALLS ......................5 UTING THE ICROPHONE ...................... 5 OLDING AND ESUMING ALLS ........................6 EDIALLING UMBERS ........................6 RANSFERRING ALLS ........................
  • Page 3: Schema

    CHEMA rif. ELEMENT DESCRIPTION led “new messages” indicates one or more new voice mail messages lines icons • registered line • unregistered line • voice-mail/mesages • ringing • call forward • do not disturb keys automatically labeled to identify their context-sensitive functions software individual multi-colour LEDs display •...
  • Page 4: Basic Phone Features

    scroll through displayed information or option select a field of displayed data speakers for ringer and hands-free audio output hook-switch graphic display shows information about calls/messages/soft-keys/time/services ASIC PHONE FEATURES LACING CALLS Using the handset: enter the number, pick up the handset •...
  • Page 5: Ending Calls

    You can ignore a call by pressing then if you press Reject, the calling party receives a Ignore busy signal and the call will be forwarded to the voice mail (if enabled). NDING CALLS replace the handset • press End Call •...
  • Page 6: Transferring Calls

    RANSFERRING ALLS To transfer an ongoing call: 1. during a call, press Trans, the active call is placed on hold 2. place a call to the party to whom you want to transfer the call 3. press  4. hold until your call is answered by the second party, then press the again Trans 5.
  • Page 7: Speed Dialling

    PEED IALLING To quickly compose a number, you can use the abbreviated index numbering or the speed dial key for a single touch dialing. Using a speed dial index number: press the Up arrow , and then enter the contact’s speed dial index number •...
  • Page 8: Viewing Call Lists

    IEWING ISTS Shortcuts: missed calls: are cyclically displayed on the top of the display • received calls: down arrow • placed calls: right arrow • Select a call from any list, and do the following: to place a call press •...
  • Page 9: Customizing Your Phone

    USTOMIZING YOUR PHONE ONTACT IRECTORY To add or edit a contact: 1. press , then select 1. Features... → 4. Contact Directory... 2. to add a contact, move through the fields with the arrows and press to select 3. press to accept or cancel changes Cancel 4.
  • Page 10: O N Demand Services

    EMAND ERVICES ICKUP ROUP To activate the call pickup group the head of the office must send each extension number of the call pickup group to the Phone office. You can answer a call intended for a number in the same call pickup group. To answer a call (for another user of the team): 1.

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