Xerox phaser 2135 Advanced Features And Troubleshooting Manual page 6

Consumables Warranty
Xerox warrants that toner cartridges will be free from defects in materials and
workmanship for a period of one (1) year from date of installation. All other Customer
Replaceable Consumables (CRCs) will be covered for a period of ninety (90) days (six (6)
months where longer periods are required by law) from the date of installation, but not
more than one (1) year from date of shipment. Under this warranty, the Customer must
notify Xerox or its authorized service representative of the defect before the expiration of
the warranty period. XEROX MAY REQUIRE THAT THE DEFECTIVE CRC BE RETURNED
TO A DESIGNATED XEROX DEPOT OR THE XEROX REPRESENTATIVE FROM WHICH
THE CRC WAS ORIGINALLY PURCHASED. Claims will be handled according to the
current Xerox procedure.
These warranties shall not apply to any defect, failure or damage caused by improper use
or improper or inadequate maintenance and care. Xerox shall not be obligated under these
warranties:
a) to repair damage resulting from attempts by personnel other than Xerox representatives
to install, repair or service the product unless directed by a Xerox representative;
b) to repair damage, malfunction, or degradation of performance resulting from improper
use or connection to incompatible equipment or memory;
c) to repair damage, malfunction, or degradation of performance caused by the use of
non-Tektronix/Xerox printer supplies or consumables or the use of Tektronix/Xerox
supplies not specified for use with this printer;
d) to repair a product or CRC that has been modified or integrated with other products
when the effect of such modification or integration increases the time or difficulty of
servicing the product or CRC;
e) to perform user maintenance or cleaning or to repair damage, malfunction, or
degradation of performance resulting from failure to perform user maintenance and
cleaning as prescribed in published product materials;
f) to repair damage, malfunction, or degradation of performance resulting from use of the
product in an environment not meeting the operating specifications set forth in the user
manual;
g) to repair this product after the limit of its duty cycle has been reached; all service
thereafter shall be billed on a time and material basis;
h) to replace CRCs that have been refilled, are used up, abused, misused, or tampered with
in any way.
THE ABOVE WARRANTIES ARE GIVEN BY XEROX WITH RESPECT TO THIS PRODUCT
AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY OTHER
WARRANTIES, EXPRESS OR IMPLIED. XEROX AND ITS VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION.
XEROX' RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A REFUND FOR
DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE CONSUMABLES IS THE
SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF
THESE WARRANTIES. XEROX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING
LOSS OF PROFITS) IRRESPECTIVE OF WHETHER XEROX OR THE VENDOR HAS
ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
Advanced Features and Troubleshooting Manual