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Xerox DocuColor 12 Digital Colour Printer/Copier User Guide...
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® PANTONE * Colours generated by the DocuColor 12 are four- colour process simulations and may not match PANTONE identified solid colour standards. Use current PANTONE Colour Reference Manuals for accurate colour.
Safety Notes The Xerox DocuColor 12 copier/printer and the recommended maintenance supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your copier/printer. Electrical safety • Use only the power cord supplied with this equipment.
If any of the following conditions occur, switch off the power to the machine immediately and disconnect the power cord from the electrical outlet. Call an authorized Xerox service representative to correct the problem. – The machine emits unusual noises or odors.
Do not perform any maintenance procedures unless you have been trained to do them by a Xerox representative or unless a procedure is specifically described in one of the copier/printer manuals. DOCUCOLOR 12 USER GUIDE...
Operational safety Your Xerox equipment and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines will help ensure the continued safe operation of your copier/printer: •...
The ozone is heavier than air, and the quantity is dependent on copy volume. Providing the correct environmental parameters, as specified in the Xerox installation procedures, ensures that concentration levels meet safe limits. If you need additional information about ozone,...
• Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted by the FCC to operate this equipment. DOCUCOLOR 12 USER GUIDE...
Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations.
Safety Extra Low Voltage Approval The Xerox DocuColor 12 copier/printer is in compliance with various governmental agencies and national safety regulations. All system ports meet the Safety Extra Low Voltage (SELV) circuits for connection to customer-owned devices and networks. Additions of customer-owned or third-...
Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate the equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89/ 336/EEC.
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Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate the equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89/ 336/EEC.
Bills, Checks, or Drafts of money drawn by or upon authorized officers of the United States. Stamps and other representatives of value, of whatever denomination, which have been or may be issued under any Act of Congress. DOCUCOLOR 12 USER GUIDE...
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Automobile Licenses - Drivers’ Licenses - Automobile Certificates of Title. The above list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your attorney. DOCUCOLOR 12 USER GUIDE...
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10. The above list is provided for your convenience and assistance, but it is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your solicitor. DOCUCOLOR 12 USER GUIDE...
Currently, Environmental Choice has more than 1600 approved products and 140 licensees. Xerox has been a leader in offering EcoLogo approved products. In 1996, Xerox became the first company licensed to use the Environmental Choice EcoLogo for its copiers printers, and fax machines.
12. Problem Solving..........1-6 13. Technical Information ........1-7 For more information ..........1-7 Conventions used in this manual............1-8 2. Getting to know your DocuColor 12 ..........2-1 Introduction................... 2-1 Control Panel..................2-2 Control Panel Buttons................2-3 Touch Screen ..................2-7 Message area ............
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Selecting Output Colour........... 4-6 Selecting a Single Output Colour......4-6 Copy Output ..................4-7 Reduce/Enlarge..................4-8 Percentage options..........4-8 Auto% ..............4-9 Setting basic options..........4-9 Advanced options for Reduce/Enlarge ..........4-10 Preset% ..............4-10 Variable% .............. 4-11 DOCUCOLOR 12 USER GUIDE...
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Loading paper into trays 1, 2, 3, and 4 ....9-8 Loading stock into Paper Tray 5 ......9-10 Using 12 x 18 inch or SRA3 paper ......9-13 Paper Usage..................9-15 10. Duplex Automatic Document Feeder........10-1 Overview..................... 10-1 Component names and functions............10-3 DOCUCOLOR 12 USER GUIDE XXII...
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Copy rates for Paper Trays 2, 3, and 4: Limited Heavyweight Paper ........13-8 Copy rates for Tray 5 ..........13-8 Duplex Automatic Document Feeder (DADF Specifications) ................. 13-9 Sorter/Mailbox Specifications ............13-10 Metric Conversion Chart..............13-11 Index ....................14-1 DOCUCOLOR 12 USER GUIDE XXIII...
“DocuColor 12,” the “DocuColor 12 copier/ printer,” or simply the “copier/printer.” For more information about how the unit functions as a printer, refer to the DocuColor 12 Printer User Guide . This chapter introduces the organization, contents, and conventions of this manual.
Tools mode. 2. Getting to know your DocuColor 12 Chapter 2 provides basic information about the DocuColor 12. It includes an introduction to the Control Panel, Touch Screen, Duplex Automatic Document Feeder and Document Glass, and Paper Trays and Paper Path.
4. Basic Copying Chapter 4 includes information and procedures for the features that display on the Basic Copying tab: • Output Colour • Copy Output • Reduce/Enlarge • Paper Supply DOCUCOLOR 12 USER GUIDE 1–3 ABOUT THIS MANUAL...
These features display on the Image Quality tab: • Original Type • Preset Colour Balance • Lighten/Darken • Colour Shift and Saturation • Sharpness • Variable Colour Balance ABOUT THIS MANUAL 1–4 DOCUCOLOR 12 USER GUIDE...
It also includes the correct procedures for loading stock into the paper trays and specific information regarding the paper to use in the DocuColor 12. For more general information about paper, refer to the Colour Materials Usage Guide . For specific...
12. Problem Solving Chapter 12 provides instructions for clearing paper jams, and analyzing and solving hardware, programming, and processor problems. It also provides a number of solutions for improving output quality. ABOUT THIS MANUAL 1–6 DOCUCOLOR 12 USER GUIDE...
DocuColor 12 System Administration Guide and the Recommended Materials for the DocuColor 12 . For more information about the DocuColor 12 with a Tier I Digital Front End (DFE) refer to the DocuColor 12 Printer User Guide . For site planning information, refer to the DocuColor 12 Customer Site Planning Guide .
CAUTION:This symbol alerts you to an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to or destruction of equipment or loss of data. ABOUT THIS MANUAL 1–8 DOCUCOLOR 12 USER GUIDE...
2. Getting to know your DocuColor 12 Introduction The DocuColor 12 copier/printer, Figure 1, provides full-colour, digital imaging at approximately 12 copies per minute, depending upon the paper size and the feeding orientation of the paper. It includes an anti-counterfeit function as standard equipment.
The buttons on the right side of the Control Panel (C) and the electronic buttons on the Touch Screen are used to enter the job requirements. GETTING TO KNOW YOUR DOCUCOLOR 12 2–2 DOCUCOLOR 12 USER GUIDE...
Low Power button - Press this button to initiate the Low Power mode. The DocuColor 12 will also go into Low Power mode automatically if it is not used for a length of time specified by the System Administrator in the Tools Mode.
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Multiple-Up Interrupt should also not be used when you are using the Stored Jobs feature or when you are on the Access Number Entry screen or in Tools mode. GETTING TO KNOW YOUR DOCUCOLOR 12 2–4 DOCUCOLOR 12 USER GUIDE...
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To cancel the Automatic Start feature before the copier/printer is done warming up, press the Stop button. DOCUCOLOR 12 USER GUIDE 2–5 GETTING TO KNOW YOUR DOCUCOLOR 12...
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Stored Job feature, it is applied only to the selected job. NOTE: Clear is not applied if a job is incomplete or the machine is displaying a Jam or Interlock Open screen. GETTING TO KNOW YOUR DOCUCOLOR 12 2–6 DOCUCOLOR 12 USER GUIDE...
The messages may also provide instructions for the operator. Copy quantity The copy quantity entered using the keypad appears in the upper-right corner of the message area, Figure 4. DOCUCOLOR 12 USER GUIDE 2–7 GETTING TO KNOW YOUR DOCUCOLOR 12...
System Administrator has selected in Tools mode. Ask your System Administrator for more information regarding these selections, or refer to the “Tools Mode” chapter of the DocuColor 12 System Administrator Guide . GETTING TO KNOW YOUR DOCUCOLOR 12 2–8...
Touch the up or right arrow to increase the value; touch the down or left arrow to decrease the Figure 8: Arrow buttons value. Changes are displayed in the value boxes. Figure 9: Fixed selection buttons DOCUCOLOR 12 USER GUIDE 2–9 GETTING TO KNOW YOUR DOCUCOLOR 12...
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The Cancel button, Figure 10, allows you to buttons cancel a feature or selected feature options without saving them. The Save button, Figure 10, allows you to save a selected feature or options. GETTING TO KNOW YOUR DOCUCOLOR 12 2–10 DOCUCOLOR 12 USER GUIDE...
Selecting some of the feature buttons causes another screen to display. These screens contain additional information and selections for that feature. Selecting some of the options on these screens displays additional detail screens. DOCUCOLOR 12 USER GUIDE 2–11 GETTING TO KNOW YOUR DOCUCOLOR 12...
• The attention tone consists of a series of longer beeps. The attention tone sounds when the copier/printer warm-up cycle is complete. GETTING TO KNOW YOUR DOCUCOLOR 12 2–12 DOCUCOLOR 12 USER GUIDE...
After you place documents face up in the Duplex Automatic Document Feeder, ensure that the paper guide is against the document, and press the Start button to begin the scan operation. DOCUCOLOR 12 USER GUIDE 2–13 GETTING TO KNOW YOUR DOCUCOLOR 12...
The maximum scanned image size is 11 x 17 inches or A3. To copy an image of this size onto 12 x 17.7 inch or SRA3 paper, you must select 102 enlargement. GETTING TO KNOW YOUR DOCUCOLOR 12 2–14 DOCUCOLOR 12 USER GUIDE...
Auto Image Rotation The DocuColor 12 offers an automatic rotation feature for A4 original documents input from both the Duplex Automatic Document Feeder and the Document Glass. If the copier/printer detects that the image area of a document that is being scanned short edge first...
Multiple Sheet Inserter) is located on the left side of the copier/printer. Tray 5 can accommodate non-standard paper sizes up to 12 x 18 inches or 12.6 x 17.7 inches (SRA3). Figure 15: Paper Tray 5 GETTING TO KNOW YOUR DOCUCOLOR 12 2–16 DOCUCOLOR 12 USER GUIDE...
Fuser (8), where the image is fixed to the paper permanently. From the Fuser, the paper passes either through the Post Fuser Area and into the Sorter/Mailbox (9) or into the duplex path (10a, 10b, 10c). DOCUCOLOR 12 USER GUIDE 2–17 GETTING TO KNOW YOUR DOCUCOLOR 12...
For a multiple-copy job in a configuration with a Sorter/Mailbox, one set of output is delivered, face down, to each of three separate bins in 1, 2, 3 order. GETTING TO KNOW YOUR DOCUCOLOR 12 2–18 DOCUCOLOR 12 USER GUIDE...
Dry ink (Toner) The DocuColor 12 copier/printer has a four-colour development system that uses a combination of dry inks (toners) to produce the output colours. The dry ink (toner) colours are magenta, cyan, yellow, and black. Each dry ink (toner) is contained in a dry ink cartridge.
White border edges on copies All copies made on the DocuColor 12 have white border edges on four sides of the copy, as illustrated in Figure 17. The default No Erase feature removes 2 mm from the lead edge image and the trail edge image.
Ground fault protection The DocuColor 12 copier/printer is equipped with a safety feature called a Ground Fault Protector, Figure 18. This device removes all electrical power to the copier/printer if a fault is detected in the power supply to the copier/printer.
Connectivity Your DocuColor 12 copier can be used as a printer when connected to an external Digital Front End (DFE). Therefore, the DocuColor 12 is referred to as a copier/printer throughout this manual and the DocuColor 12 System Administration Guide.
Moving the Copier/Printer The DocuColor 12 copier/printer should not be moved after it has been installed. Improperly moving the copier/printer may damage the equipment, carpet or floor. lf you must move the copier/printer, please ask your Xerox representative to assist you.
The Sorter/Mailbox can function as a 10-bin Contact your Xerox representative. sorter on the DocuColor 12 (copier only) or as a mailbox on the DocuColor 12 with an external Digital Front End (printer only). It can be used as either a mailbox or a sorter on the copier/printer configuration.
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GETTING TO KNOW YOUR DOCUCOLOR 12 2–25 DOCUCOLOR 12 USER GUIDE...
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GETTING TO KNOW YOUR DOCUCOLOR 12 2–26 DOCUCOLOR 12 USER GUIDE...
3. Making Copies Overview This chapter includes instructions for powering on and off the DocuColor 12. It also includes a procedure that leads you quickly through a number of features you may want to use in making copies.You can find detailed...
The Fuser Roll will not be released from the cammed-up position until the power is restored, the Power Switch is in the On position, and the Start button is pressed again. MAKING COPIES 3–2 DOCUCOLOR 12 USER GUIDE...
Paper Tray is opened. Close the Paper Tray slowly to avoid having to reposition the paper stack. This ensures that the paper is in the correct position when the paper tray is in the operating position. DOCUCOLOR 12 USER GUIDE 3–3 MAKING COPIES...
Do not fill Paper Tray 5 above the fill line on the paper guide. NOTE: Remove all copy stock from Paper Tray 5 when the job is complete. Dust and moisture can affect stock, causing copy quality defects. MAKING COPIES 3–4 DOCUCOLOR 12 USER GUIDE...
Remove the copies from the Output Tray or Sorter/Mailbox on the right side of the copier/ printer. • Remove the original document(s) from the Document Glass or Original Catch Tray of the DADF. DOCUCOLOR 12 USER GUIDE 3–5 MAKING COPIES...
Select the required quantity. • Use the Keypad to enter the quantity. • Figure 7: Keypad and Clear Key Press the Clear (C) button on the Numeric Keypad to clear an incorrect quantity. MAKING COPIES 3–6 DOCUCOLOR 12 USER GUIDE...
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Start. KEY POINT: • Transparencies may not be used for two-sided copying. • Transparencies cannot be delivered to the Sorter/Mailbox bins. They must be directed to the Catch Tray. DOCUCOLOR 12 USER GUIDE 3–7 MAKING COPIES...
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Figure 12: Original Size screen (Auto Detected) is desired. Touch the Save button to return to the Added Features tab. MAKING COPIES 3–8 DOCUCOLOR 12 USER GUIDE...
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Figure 16. Touch Flip on Long Edge if your original documents are two-sided, head-to-head. Touch Flip on Short Edge Figure 16: 2 to 1 Sided Copying option if your original documents are two-sided, head-to-toe output. DOCUCOLOR 12 USER GUIDE 3–9 MAKING COPIES...
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Touch an option for Original Type if a setting other than the default (Photo & Text) is desired. Figure 17: Original Type screen with Text option selected Touch the Save button to return to the Image Quality tab. MAKING COPIES 3–10 DOCUCOLOR 12 USER GUIDE...
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Touch the Save button to return to the Image Quality tab. If other features are desired, select the appropriate feature tab and feature button on the Touch Screen. Refer to the following chapters for more information. DOCUCOLOR 12 USER GUIDE 3–11 MAKING COPIES...
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Remove the original document(s) from the Document Glass or Original Catch Tray of the DADF. • If you used Paper Tray 5, remove the copy stock from Tray 5 and store it properly. MAKING COPIES 3–12 DOCUCOLOR 12 USER GUIDE...
Your colour output, which is made from colour dry inks (toners), requires a little special attention. To help preserve the fidelity of your colour output, Xerox recommends that you consider the following: Adhesive tapes and adhesives Some adhesive tapes and adhesives (glues) contain solvents that may soften or dissolve the colour dry inks (toners).
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MAKING COPIES 3–14 DOCUCOLOR 12 USER GUIDE...
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MAKING COPIES 3–15 DOCUCOLOR 12 USER GUIDE...
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MAKING COPIES 3–16 DOCUCOLOR 12 USER GUIDE...
Copy Output The Copy Output feature enables you to select the destination of the output. Available options differ, based on whether the DocuColor 12 uses the Output Catch Tray or has a Sorter/Mailbox. DOCUCOLOR 12 USER GUIDE 4–1 BASIC COPYING...
More..• Features and options discussed in this chapter follow the factory default settings. You may see different settings, depending on the options your System Administrator has selected in Tools mode. BASIC COPYING 4–2 DOCUCOLOR 12 USER GUIDE...
The dry inks (toners) do not contain the metallic particles necessary to accurately reproduce gold Figure 3: Output Colour Screen and silver colours or the fluorescent properties that are required to reproduce fluorescent colours. DOCUCOLOR 12 USER GUIDE 4–3 BASIC COPYING...
, select the Full Colour option. With the Auto Colour option, some very dark colours may be sensed as black and therefore copied as black. In these cases, select the Full Colour option. BASIC COPYING 4–4 DOCUCOLOR 12 USER GUIDE...
Figure 6. With the Black option, the copier/printer produces 36 copies per minute when it uses 8.5 x 11 inch Figure 6: Example of Black (A4) paper that is fed long edge first. DOCUCOLOR 12 USER GUIDE 4–5 BASIC COPYING...
Colour More... option to display the Output Colour screen, as in Figure 8. Touch Single Colour. Touch the desired colour. Figure 8: Output Colour Screen with Single Colour Options Touch Save to return to the Basic Copying tab. BASIC COPYING 4–6 DOCUCOLOR 12 USER GUIDE...
1, 1, 1, 2, 2, 2, 3, 3, 3. If the DocuColor 12 does not have a Sorter/ Figure 9: Copy Output Mailbox, only one output tray is listed, as without optional Sorter/Mailbox illustrated in Figure 9.
Copies may be reduced to 25% or enlarged to 400%. KEY POINT: If the image on the document extends to the edges of the paper, select the Copy All option to avoid image loss on the copies. BASIC COPYING 4–8 DOCUCOLOR 12 USER GUIDE...
NOTE: The Auto Paper option in Paper Supply is not available when Auto% is selected. Setting basic options On the Basic Copying Tab, select the desired Reduce/Enlarge option, as in Figure 13. Figure 13: Reduce/Enlarge options on the Basic Copying Tab DOCUCOLOR 12 USER GUIDE 4–9 BASIC COPYING...
8.5 x 14 inch to 8.5 x 11 inch 141% A4 to A3 154% 5.5 x 8.5 inch to 8.5 x 11 inch 220% 5.5 x 8.5 inch to 11 x 17 inch Table 2: Percentage conversions DOCUCOLOR 12 USER GUIDE 4–11 BASIC COPYING...
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Use the Numeric Keypad on the Touch Screen to enter a specific percentage, from 25 through 400. The values increase or decrease in the displayed value box according to your entries. Touch Save to return to the Basic Copying tab. BASIC COPYING 4–12 DOCUCOLOR 12 USER GUIDE...
All of the Independent X-Y options require you to enter the original orientation that most closely resembles how the document is Figure 18: The X and Y Directions on the placed on the Document Glass. Document Glass DOCUCOLOR 12 USER GUIDE 4–13 BASIC COPYING...
Touch the icon that most closely resembles the orientation of the original document on the Document Glass. Touch Save to return to the previous Reduce/ Enlarge screen. Touch Save to return to the Basic Copying tab. BASIC COPYING 4–14 DOCUCOLOR 12 USER GUIDE...
Touch the icon that most closely resembles the orientation of the original document on the Document Glass. Touch Save to return to the previous Reduce/ Enlarge screen. Touch Save to return to the Basic Copying tab. DOCUCOLOR 12 USER GUIDE 4–15 BASIC COPYING...
NOTE: If you want to change the weight of paper loaded in Paper Tray 1, 2, 3, or 4, contact your System Administrator or use the Tools Mode to change the paper weight for the specified tray before loading paper. BASIC COPYING 4–16 DOCUCOLOR 12 USER GUIDE...
Tray 2 paper supply button on the Touch Screen. The copier/printer draws paper from Tray 2 until it is depleted, then switches automatically to Tray 3. DOCUCOLOR 12 USER GUIDE 4–17 BASIC COPYING...
NOTE: If you select Paper Tray 5, go to the procedure “Programming the Paper Supply for Tray 5.” Notice that the copier/printer icon highlights the location of the paper tray that is selected. Touch Save to display the Basic Copying tab. BASIC COPYING 4–18 DOCUCOLOR 12 USER GUIDE...
More... button to display the Paper Supply screen, Figure 23. Figure 23: Paper Supply screen Touch the Tray 5 icon to display the Tray 5 screen, Figure 24. Figure 24: Tray 5 screen BASIC COPYING 4–19 DOCUCOLOR 12 USER GUIDE...
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Figure 27: Tray 5 Non Standard Sizes the Y (length) dimensions. Touch the appropriate Paper Type. Touch Save to return to the Paper Supply screen. Touch Save to return to the Basic Copying tab. BASIC COPYING 4–20 DOCUCOLOR 12 USER GUIDE...
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BASIC COPYING 4–21 DOCUCOLOR 12 USER GUIDE...
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BASIC COPYING 4–22 DOCUCOLOR 12 USER GUIDE...
The 2 Sided Copying feature specifies 1 to 1, 1 to 2 (head-to-head), and 1 to 2 (head-to-toe) copying. Bound Originals The Bound Originals feature splits the image of an open bound original into pages to enable copying of each page. DOCUCOLOR 12 USER GUIDE 5–1 ADDED FEATURES...
You may select a standard international, standard US paper size, or a non-standard size. The Auto Detected feature enables the copier/printer to identify the size of the original automatically. ADDED FEATURES 5–2 DOCUCOLOR 12 USER GUIDE...
• Features and options discussed in this chapter follow the factory default settings. You may see different settings, depending on the options your System Administrator has selected in Tools mode. DOCUCOLOR 12 USER GUIDE 5–3 ADDED FEATURES...
Touch Flip on Long Edge for two-sided, head-to-head output, as for books. – Touch Flip on Short Edge for two-sided, head-to-toe output, as for calendars. Figure 4: 1 to 2 Sided Copying option ADDED FEATURES 5–4 DOCUCOLOR 12 USER GUIDE...
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Touch Flip on Short Edge for two-sided, head-to-toe output, as for calendars. Touch the icon that most closely resembles the Original Orientation for the document on the Document Glass. Touch Save to return to the Added Features tab. DOCUCOLOR 12 USER GUIDE 5–5 ADDED FEATURES...
Position your copies in Paper Tray 5 with the image side down. Ensure the top of the image is oriented in the same direction as the top of the original document. Copy as a 1 Sided Copy. ADDED FEATURES 5–6 DOCUCOLOR 12 USER GUIDE...
Variable Erase/Centre Area Erase option. KEY POINT: Place the bound document face down in the upper left corner of the Document Glass, as illustrated in Figure 9. Figure 9: Bound Originals copy position DOCUCOLOR 12 USER GUIDE 5–7 ADDED FEATURES...
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KEY POINT: If the selected quantity is more than one, the copier/printer completes all the copies of the image on the right side of the glass, then all the copies of the image on the left side. ADDED FEATURES 5–8 DOCUCOLOR 12 USER GUIDE...
Touch the Bound Originals icon on the Added Features tab to display the Bound Originals screen. Touch the Bound Originals Off icon, as in Figure 10. Touch Save to return to the Added Features tab. DOCUCOLOR 12 USER GUIDE 5–9 ADDED FEATURES...
Figure 11: Bound Originals screen with right page, touch the Left Page Only icon. Normal Bound Originals selected • To scan and copy the right page without the left page, touch the Right Page Only icon. ADDED FEATURES 5–10 DOCUCOLOR 12 USER GUIDE...
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The bound document should be placed face down with the upper outside corner of the right page in the upper left corner of the Document Glass. Touch Save to return to the Added Features tab. DOCUCOLOR 12 USER GUIDE 5–11 ADDED FEATURES...
Figure 12: Bound Originals screen with right page, touch the Left Page Only icon. Right to Left Format icon selected • To scan and copy the right page without the left page, touch the Right Page Only icon. ADDED FEATURES 5–12 DOCUCOLOR 12 USER GUIDE...
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The bound document should be placed face down with the upper outside corner of the right page in the upper left corner of the Document Glass. Touch Save to return to the Added Features tab. DOCUCOLOR 12 USER GUIDE 5–13 ADDED FEATURES...
Touch the Bound Originals icon on the Added Features tab to display the Bound Originals screen. Touch the Calendar Format icon as in Figure . Figure 13: Bound Originals screen with Calendar Format selected ADDED FEATURES 5–14 DOCUCOLOR 12 USER GUIDE...
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The bound document should be placed face down with the upper left corner of the top page in the upper left corner of the Document Glass. Touch Save to return to the Added Features tab. DOCUCOLOR 12 USER GUIDE 5–15 ADDED FEATURES...
NOTE: You can select only one shift option at any time for each side. After you have selected a Margin Shift option, the Added Features screen displays a check in the feature check box beside the set values. ADDED FEATURES 5–16 DOCUCOLOR 12 USER GUIDE...
Figure 17: Margin Shift screen with No Shift Shift for the other side. selected Touch the icon that most closely resembles the Original Orientation for the document on the Document Glass. Touch Save to return to the Added Features tab. DOCUCOLOR 12 USER GUIDE 5–17 ADDED FEATURES...
Document Glass and the orientation of the selected paper supply. The copier/printer completes a prescan to determine the size of the document. Figure 18: Example of Auto Centre ADDED FEATURES 5–18 DOCUCOLOR 12 USER GUIDE...
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If desired, repeat steps 2-4 for the other side. Touch the icon that most closely resembles the Original Orientation for the document on the Document Glass. Touch Save to return to the Added Features tab. DOCUCOLOR 12 USER GUIDE 5–19 ADDED FEATURES...
Document Glass and by the orientation of the selected paper supply. The copier/printer completes a prescan to determine the size of the document. Figure 21: Example of Corner Shift ADDED FEATURES 5–20 DOCUCOLOR 12 USER GUIDE...
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If desired, repeat steps 2-5 for the other side. Touch the icon that most closely resembles the Original Orientation for the document on the Document Glass. Touch Save to return to the Added Features tab. DOCUCOLOR 12 USER GUIDE 5–21 ADDED FEATURES...
The orientation of the image on the copies is determined by the placement of the document on the Document Glass and by the orientation of the selected paper supply. Figure 24: Example of Variable Shift ADDED FEATURES 5–22 DOCUCOLOR 12 USER GUIDE...
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0 to 432 mm. Notice that the values in the box increase or decrease according to your selection and that the icon illustrates the direction of the shift. DOCUCOLOR 12 USER GUIDE 5–23 ADDED FEATURES...
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If desired, repeat steps 2-5 for the other side. Touch the icon that most closely resembles the Original Orientation for the document on the Document Glass. Touch Save to return to the Added Features tab. ADDED FEATURES 5–24 DOCUCOLOR 12 USER GUIDE...
3 mm and you request an edge erase of 2 mm, the output copy reflects the default value. If you request an edge erase of 5 mm, the output copy uses a 5 mm edge erase. DOCUCOLOR 12 USER GUIDE 5–25 ADDED FEATURES...
Touch the icon that most closely resembles the Original Orientation for the document on the Document Glass. Figure 28: No Erase option on the Edge Erase screen Touch Save to return to the Added Features tab. ADDED FEATURES 5–26 DOCUCOLOR 12 USER GUIDE...
Erase feature is the same as the centre erase setting of Bound Originals. • For some original image sizes, Centre Area Erase does not occur exactly in the centre of the output image. DOCUCOLOR 12 USER GUIDE 5–27 ADDED FEATURES...
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Touch Save to return to the Added Features tab, which now displays the new edge erase values. Use the diagram on the screen when you place the original onto the Document Glass to ensure expected results. ADDED FEATURES 5–28 DOCUCOLOR 12 USER GUIDE...
Document Glass. Undesirable copy output may occur. • If you select Auto Detect, the DocuColor 12 performs a prescan and assumes the original document and anything that is on the Document Glass (pens, pieces of paper, etc.) are to be copied.
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Appropriate Y dimensions range from 10 to 297 mm. Notice that the values in the boxes increase or decrease according to your selections. Touch Save to return to the Added Features tab. ADDED FEATURES 5–30 DOCUCOLOR 12 USER GUIDE...
Figure 35: Mixed Size Originals screen with mixed size originals with one edge of every sheet Mixed Size option selected aligned evenly against the front guide to avoid misfeeds. Touch Save to return to the Added Features tab. ADDED FEATURES 5–31 DOCUCOLOR 12 USER GUIDE...
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ADDED FEATURES 5–32 DOCUCOLOR 12 USER GUIDE...
Image Quality features: Original Type The selection of the correct Original Type (for example, Photo & Text, Text, Photo, Graphics & Maps) ensures that the DocuColor 12 uses its fullest scanning capability for that document type. DOCUCOLOR 12 USER GUIDE 6–1...
Original Type that best describes your document. NOTE: The System Administrator selects the default Original Type. The Original Type icon on the Feature Folder displays the currently selected Original Type as the default. DOCUCOLOR 12 USER GUIDE 6–3 IMAGE QUALITY...
You can adjust the automatic recognition levels of text and photos. For details, refer to the System Administration Guide, or ask your System Administrator for assistance. IMAGE QUALITY 6–4 DOCUCOLOR 12 USER GUIDE...
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Use this option when copying photographs or extremely fine halftones. • Xerographic Copy Use this option when using a Xerographic reproduction (copy) as the original document. Touch Save to return to the Image Quality tab. DOCUCOLOR 12 USER GUIDE 6–5 IMAGE QUALITY...
• Select Light Text if the text on the original document is indistinct or in pencil and should be enhanced for the output copy. Touch Save to return to the Image Quality tab. IMAGE QUALITY 6–6 DOCUCOLOR 12 USER GUIDE...
Use this option when copying photographs or extremely fine halftones. • Xerographic Copy Use this option when using a Xerographic reproduction (copy) as the original document. Touch Save to return to the Image Quality tab. DOCUCOLOR 12 USER GUIDE 6–7 IMAGE QUALITY...
Quality tab to display the Original Type screen. Touch the Graphics & Maps icon, as illustrated in Figure 11. Touch Save to return to the Image Quality tab. Figure 11: Graphics & Maps icon selected IMAGE QUALITY 6–8 DOCUCOLOR 12 USER GUIDE...
The Preset Colour Balance feature (Figure 12) automatically changes Image Quality settings to produce balanced image tones described below. The Preset Colour Balance feature also lets you Figure 12: Preset Colour Balance feature enable Background Suppression or Auto Suppression. DOCUCOLOR 12 USER GUIDE 6–9 IMAGE QUALITY...
The Normal option, illustrated in Figure 13, makes no changes to the image quality and produces copies with the same quality and density as those of the original. The Preset Colour Balance default is Normal. Figure 13: Example of Normal IMAGE QUALITY 6–10 DOCUCOLOR 12 USER GUIDE...
The option increases the Colour Saturation to the most vivid setting and adjusts the Lighten/Darken setting one step lighter. Figure 14: Example of Lively DOCUCOLOR 12 USER GUIDE 6–11 IMAGE QUALITY...
The Bright option decreases the low density settings for Yellow, Magenta, Cyan, and Black. It increases the colour saturation, adjusts the Lighten/Darken setting two steps darker, and selects the highest Sharpness setting. Figure 15: Example of Bright IMAGE QUALITY 6–12 DOCUCOLOR 12 USER GUIDE...
The Warm option decreases the Low and Medium density settings for Yellow and Cyan, and increases the Medium setting for Magenta. Figure 16: Example of Warm DOCUCOLOR 12 USER GUIDE 6–13 IMAGE QUALITY...
The Cool option decreases the Low, Medium, and High density settings for Yellow and Magenta, and increases the Low, Medium, and High setting for Cyan. Figure 17: Example of Cool IMAGE QUALITY 6–14 DOCUCOLOR 12 USER GUIDE...
Medium density settings for Yellow, Magenta, Cyan, and Black. The High density level for Black is increased. Figure 18: Example of Background Suppression Auto Suppression Auto Suppression increases contrast and sharpness for clearer output. DOCUCOLOR 12 USER GUIDE 6–15 IMAGE QUALITY...
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Image Quality tab to display the Preset Colour Balance screen, illustrated in Figure 19. Touch the appropriate button for the desired Figure 19: Preset Colour Balance screen colour balance. Touch Save to return to the Image Quality tab. IMAGE QUALITY 6–16 DOCUCOLOR 12 USER GUIDE...
The automatic background suppression function helps to reduce or eliminate the background in these situations. Figure 22: Lightened image Figure 23: Darkened image Figure 24: Lighten/Darken screen DOCUCOLOR 12 USER GUIDE 6–17 IMAGE QUALITY...
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• Using the illustrated bar as a guide, touch the button under the section that best reflects the desired degree of darkness or lightness. Touch Save to return to the Image Quality tab. IMAGE QUALITY 6–18 DOCUCOLOR 12 USER GUIDE...
The lower bar shifts to the left. Again, Figure 27: Colour shift toward Warm all colours in between these original document colours also shift in the same direction. Figure 28 illustrates the Cool setting. Figure 28: Colour shift toward Cool DOCUCOLOR 12 USER GUIDE 6–19 IMAGE QUALITY...
Normal saturation. No change is made to the flowers based on your selection. Three levels of Saturation are illustrated in Figure Figure 29: Normal saturation 29, Figure 30, and Figure 31. Figure 30: Maximum saturation Figure 31: Minimum saturation IMAGE QUALITY 6–20 DOCUCOLOR 12 USER GUIDE...
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Figure 32: Colour Shift/Saturation screen the range from Coolest to Warmest. Touch the button for the desired Saturation in the range from Most Pastel to Most Vivid. Touch Save to return to the Image Quality tab. DOCUCOLOR 12 USER GUIDE 6–21 IMAGE QUALITY...
Use the Sharpen levels to increase the amount of edge definition for original documents such as maps, line art, or graphics that should have crisp lines. Figure 36 illustrates the results of this setting. Figure 35: Softer Figure 36: Sharper IMAGE QUALITY 6–22 DOCUCOLOR 12 USER GUIDE...
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Figure 37. Using the diamond illustrations as guides, touch the button that best reflects the desired degree of Figure 37: Sharpness screen softness or sharpness. Touch Save to return to the Image Quality tab. IMAGE QUALITY 6–23 DOCUCOLOR 12 USER GUIDE...
Figure 39: Normal KEY POINT: It is important to remember that adjusting the amount of any of the process colours has an effect on the other colours. Figure 40: Maximum magenta Figure 41: Minimum magenta IMAGE QUALITY 6–24 DOCUCOLOR 12 USER GUIDE...
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• Touch the down arrow to decrease the amount of colour to be applied. If desired, repeat steps 2 and 3 for other colours. Touch Save to return to the Image Quality tab. IMAGE QUALITY 6–25 DOCUCOLOR 12 USER GUIDE...
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IMAGE QUALITY 6–26 DOCUCOLOR 12 USER GUIDE...
The Multiple-Up feature enables you to copy up to eight images from multiple originals onto a single page. Repeat Image With Repeat Image, you can copy a single image multiple times onto one page. DOCUCOLOR 12 USER GUIDE 7–1 OUTPUT FORMATS...
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Do not use 12 x 18 inch or SRA3 paper. The order and final rotation of images depend on the selections you make for the Image Order and Original Orientation options, which are described below. DOCUCOLOR 12 USER GUIDE 7–3 OUTPUT FORMATS...
• Vertically, beginning from the upper right corner Vertical, beginning from upper left corner Vertical, beginning from upper right corner Figure 5: 4 Pages Up or 8 Pages Up image placement DOCUCOLOR 12 USER GUIDE 7–5 OUTPUT FORMATS...
8.5 x 11 inches 8.5 x 17 inches Table 3: Number of images per multiple-up page (US sizes) Output Copy Paper Size Original Document Size Table 4: Number of images per multiple-up page (International sizes) OUTPUT FORMATS 7–6 DOCUCOLOR 12 USER GUIDE...
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Image Order to follow. Touch the icon that most closely resembles the Original Orientation for the document on the Document Glass. Touch Save to display the Output Formats tab. DOCUCOLOR 12 USER GUIDE 7–7 OUTPUT FORMATS...
For example, if you select 1 columns of 4rows, 4 images print on the output, as illustrated in Figure 10. If you select 2 columns with 5 rows, Figure 10: Example of Repeated Image 10 images print in two columns. OUTPUT FORMATS 7–8 DOCUCOLOR 12 USER GUIDE...
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• Do not use 12 x 18-inch or 12.6 x SRA3 paper. The order and final rotation of images depend on the selections you make for the Image Order and Original Orientation options. DOCUCOLOR 12 USER GUIDE 7–9 OUTPUT FORMATS...
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15) in the boxes increase or decrease according to your selection. Touch the icon that most closely resembles the Original Orientation for the document on the Document Glass. Touch Save to display the Output Formats tab screen. OUTPUT FORMATS 7–10 DOCUCOLOR 12 USER GUIDE...
KEY POINT: For this feature to operate, make sure there is paper of the same size and Figure 15: Example of Transparencies with orientation in a tray other than Paper Tray 5. Blank Separators DOCUCOLOR 12 USER GUIDE 7–11 OUTPUT FORMATS...
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• Do not use heavy paper as separators. • The following features may not be used in conjunction with Transparency Separators: – Multiple-Up – 2 Sided – Repeat Image OUTPUT FORMATS 7–12 DOCUCOLOR 12 USER GUIDE...
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– Touch Save to return to the Figure 18: Separator Tray screen Transparency Separators screen. Touch Save to display the Output Formats tab. DOCUCOLOR 12 USER GUIDE 7–13 OUTPUT FORMATS...
Variable Margin Shift is selected and the image is programmed to move to the right, the image would actually be moved to the left if Mirror Image is selected.) Figure 20: Example of a mirror image DOCUCOLOR 12 USER GUIDE 7–14 OUTPUT FORMATS...
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• Touch the Mirror Image button to select the mirror image option. Touch the Save button to display the Invert Image screen. Touch the Save button to display the Output Formats tab. DOCUCOLOR 12 USER GUIDE 7–15 OUTPUT FORMATS...
With the Negative Image option, you can select a single output colour to produce a copy that has the selected colour as the background colour with shades of the colour in the image area. Figure 24: Sample negative image DOCUCOLOR 12 USER GUIDE 7–16 OUTPUT FORMATS...
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Touch the Negative Image icon to select a negative image or image inversion. Touch the Save button to display the Invert Image screen. Touch the Save button to display the Output Formats tab. DOCUCOLOR 12 USER GUIDE 7–17 OUTPUT FORMATS...
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OUTPUT FORMATS 7–18 DOCUCOLOR 12 USER GUIDE...
Figure 3: Stored Job option selected Touch the Store Job option. Touch the desired icon to identify the job number. Record this number and the job details for future reference. Touch Confirm to display the Job Assembly tab. JOB ASSEMBLY 8–2 DOCUCOLOR 12 USER GUIDE...
Only those buttons associated with jobs will be selectable. Touch the button for the job (1-10) to be retrieved. Touch the Confirm button. Press the Start button to process the job. DOCUCOLOR 12 USER GUIDE 8–3 JOB ASSEMBLY...
Touch the No button to cancel the deletion. Touch the Confirm button to display the Job Assembly tab. You can now store a new job in the copier/ printer memory in place of the job you deleted. DOCUCOLOR 12 USER GUIDE 8–4 JOB ASSEMBLY...
This chapter contains basic information about loading paper or transparencies and about using paper trays. It also includes some paper usage guidelines for the DocuColor 12. Good quality, 24 lb (90 gsm) bright, white paper with a smooth finish is the standard for colour output, as it reduces show-through on 2-sided output and provides the best quality output.
NOTE: Paper Trays 2, 3, and 4 can also accommodate 12 x 18 inch paper through a special, optional tray setup procedure performed by a Xerox service representative. If you are Trays 2, 3, 4 interested in this capability, contact your Xerox service representative.
12 x 18 inches or SRA3 (320 x 450 mm). Refer to the Recommended Materials for the DocuColor 12 for more information about the materials you can use in Paper Tray 5. CAUTION:Do not place any objects or materials other than the appropriate stock on Paper Tray 5.
Tray 2 Paper Supply button on the Basic Copying tab of the Touch Screen. The copier/ printer draws paper from Tray 2 until it is depleted, then switches automatically to Tray 3. PAPER 9–4 DOCUCOLOR 12 USER GUIDE...
Refer to the Paper Usage section in this chapter for the recommended paper stock selections, or refer to the Recommended Materials for the DocuColor 12. DOCUCOLOR 12 USER GUIDE 9–5 PAPER...
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Refer to the Recommended Materials for the DocuColor 12 for more information. • If you are loading pre-drilled paper, load it into Paper Tray 5 with the undrilled long edge as the leading edge (holes to the left).
KEY POINT: Use only the transparencies recommended in the Recommended Materials for the DocuColor 12 . Before you load transparencies, you must determine which side has the white stripe. Use a soft lead pencil to make a small mark on the stripe on each side of the transparency.
Figure 6. Do not fill the paper tray above the fill line, illustrated in Figure 6 and Figure 7. Figure 6: Loading a Paper Tray Figure 7: Adjusting the Rear Paper Guide PAPER 9–8 DOCUCOLOR 12 USER GUIDE...
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Figure 8: Adjusting the Right Paper Guide Close the paper tray slowly to avoid shifting the paper stack. This ensures that the paper is in the correct position when the paper tray is in the operating position. DOCUCOLOR 12 USER GUIDE 9–9 PAPER...
Tray 5 (sheet capacity) varies with the weight of the stock. For more information about paper weight and requirements, refer to the Recommended Materials for the DocuColor 12 . Do not load materials above the fill line located on the paper guide.
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CAUTION:Do not place any objects or materials other than the appropriate stock on Paper Tray 5. Copier/printer damage may occur. Figure 11: Grasping the Paper Tray 5 tab Figure 12: Extending Paper Tray 5 DOCUCOLOR 12 USER GUIDE 9–11 PAPER...
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Close Paper Tray 5 by gently pushing the plastic extensions to the right as far as possible. Push Paper Tray 5 toward the copier/printer until it is securely in place. PAPER 9–12 DOCUCOLOR 12 USER GUIDE...
Use Paper Tray 5 for 12 x 18 inch (305 x 457 mm) or SRA3 (320 x 450 mm) paper. Refer to the Recommended Materials for the DocuColor 12 for more information about the paper you are loading. NOTE: •...
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Select the appropriate size and type for the stock you have loaded. Refer to “Programming the Paper Supply for Tray 5” for more information. When the job is complete, return the paper guides for Paper Tray 5 to their normal position. PAPER 9–14 DOCUCOLOR 12 USER GUIDE...
DocuColor 12, refer to the Recommended Materials for the DocuColor 12 . This list is available off the main Xerox web site (www.xerox.com) and will be updated periodically. Contact your Xerox representative for additional details.
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• Any sizes between 11 x 17 inches • A6 and 12 x 18 inches or between A3 and SRA3 Capacity Using Xerox 20 lb (80gsm): • Paper Tray 1: 500 sheets • Paper Trays 2, 3, 4: 550 sheets Weight •...
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Xerox Europe Colotech + form distribution of paper fibers) • Xerographic copy paper paper • Carbonless papers • Xerox 4024 DP or Xerox • Coloured paper* • Clear transparencies (no stripe) Europe Premier for black • Coated papers • Rough paper only •...
Overview This chapter describes the Duplex Automatic Document Feeder (DADF), illustrated in Figure 1, for the DocuColor 12 copier/printer. The DADF automatically feeds up to 50 of the same size documents or mixed size documents, one at a time, onto the Document Glass, feeding the top sheet first.
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Automatic Document Feeder while the copier/ printer is running. Injury or a document jam may occur. Never cheat the safety interlock switches. They control the built-in safety features of the feeder. DUPLEX AUTOMATIC DOCUMENT FEEDER 10–2 DOCUCOLOR 12 USER GUIDE...
Documents placed on the Duplex Automatic Document Feeder Tray feed in top-to-bottom sequence directly onto the Document Glass. Documents are delivered to the Document Output Tray after they have been copied. DUPLEX AUTOMATIC DOCUMENT FEEDER 10–4 DOCUCOLOR 12 USER GUIDE...
Enter the document size by using the Original Size feature or use the Edge Erase feature in the Added Features tab. Refer to the section “Added Features” for more information DOCUCOLOR 12 USER GUIDE 10–5 DUPLEX AUTOMATIC DOCUMENT FEEDER...
• Transparent documents (the document size cannot be detected automatically, or the black belt is copied) • Documents with black carbon • Documents smaller than A5 size (8.5 x 5.5 inches) DUPLEX AUTOMATIC DOCUMENT FEEDER 10–6 DOCUCOLOR 12 USER GUIDE...
Press the Start button. The documents automatically feed one by one, onto the Document Glass. The feeding begins from the top of the stack of documents. Figure 5: Extending the DADF Output Tray DOCUCOLOR 12 USER GUIDE 10–7 DUPLEX AUTOMATIC DOCUMENT FEEDER...
Close the Document Chute and lower the Left Cover. Slide the Document Guide away from the stack of documents, as illustrated in Figure 8. Remove the documents from the Document Feeder Tray. Figure 8: Sliding the Document Guide DUPLEX AUTOMATIC DOCUMENT FEEDER 10–8 DOCUCOLOR 12 USER GUIDE...
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Reload the stack of documents into the Duplex Automatic Document Feeder according to the instructions on the Touch Screen. Reposition the document guide. Press the Start button to restart your copy job. DUPLEX AUTOMATIC DOCUMENT FEEDER 10–9 DOCUCOLOR 12 USER GUIDE...
11. Sorter/Mailbox Overview The DocuColor 12 copier/printer may be equipped with an optional Sorter/Mailbox, as illustrated in Figure 1. The Sorter/Mailbox contains the following components: Sorter/Mailbox Release Lever Sorter/Mailbox Bins: Copies are delivered here in the Sort or Stack Mode.
Using the Sorter/Mailbox The optional Sorter/Mailbox performs like a sorter for the DocuColor 12 standalone copier configuration. It performs like a sorter or mailbox for the DocuColor 12 copier/printer configuration. Contact your Xerox representative to change functionality. When you use the optional Sorter/Mailbox, copies...
Figure 2: Sorter/Mailbox Release Lever Remove any paper that is caught in the interface between the copier/printer Right Door and Sorter/ Mailbox, as illustrated in Figure 3. Figure 3: Removing paper from the interface area DOCUCOLOR 12 USER GUIDE 11–3 SORTER/MAILBOX...
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Continue your copy job if a message on the screen directs you to press Start to continue. Figure 6: Behind the Right Front Door (lower portion) If the Paper jam message reappears, repeat the preceding steps to clear a remaining paper jam. SORTER/MAILBOX 11–4 DOCUCOLOR 12 USER GUIDE...
12. Problem Solving Overview The DocuColor 12 Copier/Printer is designed to help you find and solve problems as they happen. The copier/printer can detect problems and display the corrective action on the screen, as illustrated in Figure 1. If the...
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With the power on and the copier/printer in a fault condition, press the Stop button on the Control Panel. Record the following information so that you can provide it to the Xerox representative at the support centre: • With the Stop button depressed, record the displayed Fault Codes.
The Touch Screen displays the appropriate message screen for the area of the copier/printer which needs to be checked until all jams are cleared. DOCUCOLOR 12 USER GUIDE 12–3 PROBLEM SOLVING...
Excessive curl of the paper sometimes causes paper jams. • Load freshly opened paper into the appropriate paper tray. If the paper jams cease, dispose of the paper that caused the jams. PROBLEM SOLVING 12–4 DOCUCOLOR 12 USER GUIDE...
If a paper jam occurs near Paper Tray 5, lift the release lever on Paper Tray 5 and open the panel, as illustrated in Figure 5. Close all open panels. Figure 5: Opening the Paper Tray 5 Panel DOCUCOLOR 12 USER GUIDE 12–5 PROBLEM SOLVING...
Open the Right Door, as illustrated in Figure 7. Figure 7: Opening the Right Door Remove all paper that is visible in the area. Close the Right Door. If there is a Sorter/Mailbox, push the Sorter/ Mailbox back into place. PROBLEM SOLVING 12–6 DOCUCOLOR 12 USER GUIDE...
Check the Touch Screen for a new message indicating the area of the jam. KEY POINT: Check and clear all jams in the Paper Path Module before closing the module. Figure 9: Rotating the green handle clockwise DOCUCOLOR 12 USER GUIDE 12–7 PROBLEM SOLVING...
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In the Fuser area, 2, carefully pull any paper in the entry area to the left to free it, as illustrated in Figure 11. Figure 11: Fuser Area 2 PROBLEM SOLVING 12–8 DOCUCOLOR 12 USER GUIDE...
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Firmly push in the Paper Path Module until it is in place. Turn the green handle anti-clockwise to lock the module, as illustrated in Figure 14. Figure 14: Rotating the green handle anti- clockwise DOCUCOLOR 12 USER GUIDE 12–9 PROBLEM SOLVING...
Adjust the edge guides so they are lightly touching the paper. Close the paper tray slowly to avoid shifting the paper stack. Figure 15: Clearing a Paper Jam inside a Paper Tray PROBLEM SOLVING 12–10 DOCUCOLOR 12 USER GUIDE...
Adjust the edge guide each time you load paper into Paper Tray 5. Figure 17: Lifting the top of Paper Tray 5 • If Paper Tray 5 is not fully extended, paper jams or misregistration may occur. DOCUCOLOR 12 USER GUIDE 12–11 PROBLEM SOLVING...
If power is restored, continue to operate the copier/ printer normally. If the GFP reactivates, call your representative. Refer to section 1, “Get- ting to know your DocuColor 12,” for additional information. PROBLEM SOLVING 12–12...
Refer to chapter 2, “Getting to know your DocuColor 12,” for more informa- tion about buttons. You cannot complete the programming. The Attempt to complete all the programming more copier/printer times out too quickly and resets quickly.
• Use the Transparency Separator option. Refer to the Colour Materials Usage Guide and Recommended Materials for the DocuColor 12 for more information about transparencies. 11 x 17 inch (A3) transpar- Remove each copy of 11 x 17 inch (A3) transparencies from the Output Tray encies jam when exiting before subsequent copies exit the copier/printer.
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This problem is caused by the oil used in the fusing process. The problem can nal documents cause jams be reduced or eliminated by allowing output to sit for awhile so oil can evapo- in the Duplex Automatic rate before using them as original documents. Document Feeder. DOCUCOLOR 12 USER GUIDE 12–15 PROBLEM SOLVING...
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Place the copier/printer and paper in a room with air conditioning and low humidity to minimize the moisture in the environment. Attempt to copy on thicker paper or on paper stock that is less sensitive to moisture. PROBLEM SOLVING 12–16 DOCUCOLOR 12 USER GUIDE...
Adjust the Lighten/Darken control to Lighten. Select the Photo & Text or Text document type and the Auto Contrast Lighten/Darken feature or Background Suppression in the Preset Colour Balance feature of the Image Quality tab. DOCUCOLOR 12 USER GUIDE 12–17 PROBLEM SOLVING...
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Use the Lighten/Darken feature to select a lighter level. Select the Photo option in the Original Type feature. Output has too much contrast. Select less colour (toward Pastel) Saturation in the Image Quality tab. PROBLEM SOLVING 12–18 DOCUCOLOR 12 USER GUIDE...
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Select the Text or Graphics & Maps option in the Original Type feature. Ensure that the document is held flat on the Document Glass and that the document cover is closed as much as possible. DO NOT force the cover closed. DOCUCOLOR 12 USER GUIDE 12–19 PROBLEM SOLVING...
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Document Glass location. Refer to the section, “Added Features,” Mar- gin Shift feature, for illustrated examples. NOTE: Corner Shift is also intended only for documents that are smaller than the copy paper selected. PROBLEM SOLVING 12–20 DOCUCOLOR 12 USER GUIDE...
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Duplex Automatic Document Feeder (DADF). Copies made from a newspaper, a map, or a The DocuColor 12 copier/printer detects low photograph have background when Original densities of colour and reproduces them. This Type is defined as Graphics & Maps or Photo.
Photo Balance functions. The System Administrator can select Text or Photo for Photo & Text and Text modes. Refer to the “Tools Mode, System Image Quality” section in the System Administrator Guide for more information. PROBLEM SOLVING 12–22 DOCUCOLOR 12 USER GUIDE...
13. Technical Information Overview The information in this section is provided for your convenience and can be supplemented with information provided by your Xerox sales or service representative. DOCUCOLOR 12 USER GUIDE 13–1 TECHNICAL INFORMATION...
Representative for more information. Max. Power Consumption 2.112 kVA Current Loads @ 115V Warm-up 12.5 Amps (1.60 kVA) (approx.) Stand-by Average 7 Amps (800 VA) (approx.) Average Run Mode 10 Amps (1.2 kVA) (approx.) (4-Colour) TECHNICAL INFORMATION 13–2 DOCUCOLOR 12 USER GUIDE...
The copier/printer carries the CE symbol for the 220-240 V, 50 Hz version. RFI Emissions This copier/printer complies with the following: • US/Canada: FCC Class B, ICES-003 Class B • Europe: EMC Directive (89/336/EEC) -EN55022-A Class B, EN61000-3-2. TECHNICAL INFORMATION 13–4 DOCUCOLOR 12 USER GUIDE...
* From Document Glass to the Output Catch Tray, the black and white output rate is 50 copies per minute.With a DADF, the black and white output rate is 40 copies per minute. DOCUCOLOR 12 USER GUIDE 13–5 TECHNICAL INFORMATION...
NOTE: The dimensions listed include the Processor and the standard Catch Tray. Floor space requirements can vary depending on copier/printer options and placement location. Contact your Xerox sales or service representative to evaluate your exact requirements. Copier with DADF Width 24.5 in.
Document Glass. Black / White Mode Colour Mode Simplex Duplex Simplex Duplex B5 LEF B5 SEF A4 LEF A4 SEF Letter LEF Letter SEF Legal SEF B4 SEF A3 SEF DOCUCOLOR 12 USER GUIDE 13–7 TECHNICAL INFORMATION...
Normal Paper A4 / Letter LEF 64—105 gsm OHP (Transparency) A4 / Letter LEF Heavyweight Paper A4 / Letter LEF 106—163 gsm Extra Heavyweight Paper A4 / Letter LEF 164—250 gsm Postcard Postcard SEF TECHNICAL INFORMATION 13–8 DOCUCOLOR 12 USER GUIDE...
Power source Supplied from the Processor Noise while running 68 dB(A) Dimensions Width: Height: 3.8 inches (96.5 mm) Depth: Weight 28.7 lbs. (14 kg) Machine space Within the space required for the copier/printer DOCUCOLOR 12 USER GUIDE 13–9 TECHNICAL INFORMATION...
11.85 11 x 17 279 x 432 12.5 297 x 420 13.0 12 x 17 305 x 432 13.4 12 x 18 305 x 457 13.45 SRA3 320 x 450 12.6 x 17.7 DOCUCOLOR 12 USER GUIDE 13–11 TECHNICAL INFORMATION...
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TECHNICAL INFORMATION 13–12 DOCUCOLOR 12 USER GUIDE...
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Auto%: 4-15 Problem solving: 12-18 Variable%: 4-14 Edge Erase: 5-25–5-28 Information screen No Erase: 5-26 Problem solving: 12-13 Variable Erase: 5-27 Interlock Open Electrical Power Using Clear: 2-6 Problem Solving: 12-12 Using Clear All: 2-5 Index 14-2 DOCUCOLOR 12 USER GUIDE...
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Corner Shift: 5-20 Black border: 12-18, 12-21 No Shift: 5-17 Blurred images: 12-19 Variable Shift: 5-22 Corner Shift: 12-20 Message area: 2-7 Dark lead edge: 12-20 Metric Conversion Chart: 13-11 Dark output: 12-18 Mirror Image: 7-14–7-15 DOCUCOLOR 12 USER GUIDE 14-3 Index...
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Paper Tray 5 Multiple feed: 12-14 Multiple feed problem solving: 12-14 Paper Tray 5 skewed paper: 12-15 Programming Paper Supply: 4-19 Transparencies: 12-14 Skewed paper: 12-15 Tray 5 Feed: 12-14 Using 12 x 18 inch or SRA3 Paper: 9-13 Index 14-4 DOCUCOLOR 12 USER GUIDE...
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Sorter/Mailbox: ??–11-4 Transfer Drums: 2-17 Bins: 11-1 Transparencies: 9-7 Clearing a paper jam: 11-3 Loading: 9-10 Collated output: 11-2 Problem solving: 12-14 Left Door: 11-1 Transparency Separators: 7-11–7-13 Paper Path: 2-17 Two-Sided Copying: 5-4 DOCUCOLOR 12 USER GUIDE 14-5 Index...
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Prepared by: Xerox Europe Technical Centre Global Knowledge & Language Services Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAND 708P83381...
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