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Xerox DocuColor a2 System Administration Manual

Digital color printer/copier
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Xerox DocuColor 12 Digital
Color Printer/Copier
System Administration Guide
The Document Company
Xerox

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  Summary of Contents for Xerox DocuColor a2

  • Page 1 Xerox DocuColor 12 Digital Color Printer/Copier System Administration Guide The Document Company Xerox...
  • Page 2 , The Document Company product names and product numbers mentioned in this publication are registered trademarks of Xerox Corporation. Xerox Canada is a licensee of all the trademarks. Other company brands and product names may be trademarks or registered trademarks of their respective companies and are also acknowledged.
  • Page 3: Electrical Safety

    Safety The Xerox DocuColor 12 copier/printer and the recommended maintenance supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your copier/printer. Electrical safety • Use only the power cord supplied with this equipment.
  • Page 4 If any of the following conditions occur, switch off the power to the machine immediately and disconnect the power cord from the electrical outlet. Call an authorized Xerox service representative to correct the problem. – The machine emits unusual noises or odors.
  • Page 5: Laser Safety

    Laser safety CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in a hazardous exposure to laser radiation. This equipment complies with international safety standards. With specific regard to laser safety, the equipment complies with performance standards for laser products set by government, national, and international agencies as a Class 1 laser product.
  • Page 6: Maintenance Safety

    Do not perform any maintenance procedures unless you have been trained to do them by a Xerox representative or unless a procedure is specifically described in one of the copier/printer manuals. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 7: Operational Safety

    Operational safety Your Xerox equipment and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines will help ensure the continued safe operation of your copier/printer: •...
  • Page 8: Ozone Safety

    The ozone is heavier than air, and the quantity is dependent on copy volume. Providing the correct environmental parameters, as specified in the Xerox installation procedures, ensures that concentration levels meet safe limits. If you need additional information about ozone,...
  • Page 9: Notices

    Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted by the FCC to operate this equipment. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 10 Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations.
  • Page 11: Safety Extra Low Voltage Approval

    Safety Extra Low Voltage Approval The Xerox DocuColor 12 copier/printer is in compliance with various governmental agencies and national safety regulations. All system ports meet the Safety Extra Low Voltage (SELV) circuits for connection to customer-owned devices and networks. Additions of customer-owned or third-...
  • Page 12 Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate the equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89/ 336/EEC.
  • Page 13 Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate the equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89/ 336/EEC.
  • Page 14: It's Illegal

    It’s Illegal . . . in the USA Congress, by statute, has forbidden the copying of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such copies. 1. Obligations or Securities of the United States Govern- ment, such as: Certificates of Indebtedness National Bank Currency Coupons from Bonds...
  • Page 15 2. Adjusted Compensation Certificates for Veter- ans of the World Wars. 3. Obligations or Securities of any Foreign Gov- ernment, Bank, or Corporation. 4. Copyrighted material, unless permission of the copyright owner has been obtained or the copying falls within the “fair use” or library reproduction rights provisions of the copyright law.
  • Page 16 It’s Illegal . . . in Canada Parliament, by statute, has forbidden the copying of the following subjects under certain circumstances. Penalties of fines or imprisonment may be imposed on those guilty of making such copies. 1. Current bank notes or current paper money. 2.
  • Page 17: Environmental Notices

    DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE ® partner, Xerox ® guidelines for is a US registered trademark. NOTICES...
  • Page 18 Currently, Environmental Choice has more than 1600 approved products and 140 licensees. Xerox has been a leader in offering EcoLogo approved products. In 1996, Xerox became the first company licensed to use the Environmental Choice EcoLogo for its copiers printers, and fax machines.
  • Page 19: Table Of Contents

    Contents Safety Notes ..........I Notices .
  • Page 20 3. Tools Mode ......... . 3-1 CONTENTS Overview.
  • Page 21 4. Maintenance ......... 4-1 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE Overview.
  • Page 22 CONTENTS DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 23: About This Manual

    1. About this manual The System Administration screens enable the system administrator to check meters, consumables, and output counts. It also enables the system administrator to access the Tools Mode. In the Tools Mode, the System Administrator can set the default values for a variety of copy output and copier/printer features, register custom colors, and relocate/add or delete features from screens.
  • Page 24: Conventions Used In This Manual

    Conventions used in this manual Descriptions of features and options generally precede procedure steps. You may need to combine several procedures to achieve desired results. This manual uses a number of symbols to help you identify various kinds of information. These symbols are described below.
  • Page 25: Managing Counts And Accounts

    2. Managing counts and accounts Overview The System Administrator is responsible for periodically checking the current counts for output and consumables such as dry ink or fuser oil. Any user can check these counts. The System Administrator also confirms and edits accounts, and has the option to delete accounts or change the system administration password.
  • Page 26: Meter Check

    Meter Check With the Meter Check feature, any user can check the current copy volume for black and white, full- color, three-color, or single color copies. Press the Administration button above the numeric keypad to display the Access screen, as illustrated in Figure 2.
  • Page 27: Confirm Consumables

    Confirm Consumables With the Confirm Consumables feature, any user can check the state of DocuColor 12 consumables to determine whether any of them needs replacing. Press the Administration button above the numeric keypad to display the Access screen, as illustrated in Figure 4. Touch the Consumables Status icon to display the Consumables Status screen, as illustrated in Figure 5.
  • Page 28: Auditron Administration Mode

    Auditron Administration mode When enabled, the Auditron Administration mode keeps a count of the copy volume for each registered account. The System Administrator can perform the following tasks in the Auditron Administration Mode: • Create/Modify User Accounts • Auditron Access •...
  • Page 29: Entering The Auditron Administration Mode

    Entering the Auditron Administration mode Press the Administration button above the numeric keypad to display the Access screen. Touch the Auditron Administration button on the screen to display the Enter Password screen, as illustrated in Figure 6. Use the numeric keypad to enter the correct password and touch Enter on the Touch Screen to display the Auditron Administration screen, as illustrated in Figure 7.
  • Page 30: Exiting The Auditron Administration Mode

    KEY POINT: • All previous programming selections are canceled when you press the Clear All button in the Auditron Administration mode. • You cannot program jobs while in the Auditron Administration mode. Exiting the Auditron Administration mode To exit the Auditron Administration mode, touch the Close button on the Auditron Administration screen.
  • Page 31: Create/Modify User Accounts

    Create/Modify User Accounts Use the Create/Modify User Accounts feature to create user accounts for count administration purposes KEY POINT: You must create an account before you edit (enter or change) its password, account limit, or restrictions. On the Auditron Administration screen, touch Create/Modify User Accounts to display the Create/Modify User Accounts screen, as illustrated in Figure 8.
  • Page 32: Edit Accounts

    Edit Accounts Use the Edit Accounts feature to change settings or reset the counter for an account that was previously created. KEY POINT: You must create an account before you edit (enter or change) its password, account limit, or restrictions. On the Auditron Administration screen, touch Edit Accounts to display the Edit Accounts screen, as illustrated in Figure 9.
  • Page 33 Perform one or more of the following: • Enter the Account Password. Under the Account Password box, touch the Input Number with Keypad button. Type in a password for the account. The password must be at least four digits long. Touch the Enter button.
  • Page 34: Reset Accounts

    Reset Accounts Use the Reset Accounts feature to delete current accounts, reset copy counts to zero, disable copy limits, or remove color restrictions. On the Auditron Administration screen, touch Reset Accounts to display the Reset Accounts screen, as illustrated in Figure 11. Perform one of the following: •...
  • Page 35: Auditron Access

    Auditron Access Use the Auditron Access feature to enable the Auditron feature, which tracks current copy counts, copy limits, color limits, or accounts. You can also set User Account Timeouts from the Auditron Access screen. KEY POINT: When the Auditron is enabled, users must enter passwords in order to use the copier.
  • Page 36: Change Of Auditron Administrator Password

    Change of Auditron Administrator Password Use the Auditron Administrator Password feature to change the password used by the System or Auditron Administrator to enter Auditron Administration and Tools modes. On the Auditron Administration screen, touch Auditron Administrator Password to display the Auditron Administrator Password screen, as illustrated in Figure 14.
  • Page 37: Tools Mode

    3. Tools Mode Overview In the Tools Mode, the system administrator can set the default values for a variety of copy output and copier/printer features, or register custom colors. The Tools screen, illustrated in Figure 1, is displayed when you enter the Tools Mode. From this screen, you can access and change options for the following features: •...
  • Page 38 This chapter helps you enter and exit Tools Mode, and provides information and procedures for each of the features listed above to help you customize the DocuColor 12. KEY POINT: Touch Close on the Tools screen to return to the operator tabs. TOOLS MODE 3–2 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 39: Entering And Exiting Tools Mode

    Entering and Exiting Tools Mode Entering Tools Mode KEY POINT: • All previous programming selections are canceled when you press the Clear All button in the Tools Mode. • You cannot program jobs while in the Tools Mode. Press the Administration button (Figure 2) above the numeric keypad to display the Access screen, illustrated in Figure 3.
  • Page 40: Exiting Tools Mode

    Use the numeric keypad to enter the correct password and touch Enter on the Touch Screen. NOTE: The default password is 11111. Be sure to change the password so that unauthorized individuals do not have access to Tools Mode. To close the window without entering a password, touch Close.
  • Page 41: Tray Management

    Tray Management The Tray Management screen displays the Paper Type and Auto Tray Setup features. Paper Type The Paper Type screen displays Paper Trays 1, 2, 3 and 4 and the current type of stock (normal, heavyweight, or transparency separators) that is in each tray.
  • Page 42 Review the current settings for each tray. Use the up and down arrows to highlight the desired paper tray and touch the Change Settings button to display the detail screen for the tray. A sample detail screen for Trays 2, 3, and 4 is illustrated in Figure 8.
  • Page 43: Auto Tray Setup

    Auto Tray Setup Touching Auto Tray Setup on the Tray Management screen displays the Auto Tray Setup screen. On this screen, you can enable Auto Tray Switching for Paper Trays 1, 2, 3, and 4. Enabling Auto Tray Switching allows the copier/ printer to switch automatically to another tray with the same size and type of paper when the first tray runs out of paper.
  • Page 44 Review the current settings for each tray and the Auto Tray Switching option. To enable or disable Auto Tray Switching, use the up and down arrows to highlight the desired paper tray, and touch the Change Settings button to display the tray detail screen, as illustrated in Figure 11.
  • Page 45: Feature Defaults

    Feature Defaults The Feature Defaults options enable you to change factory default settings for a number of features, including Paper Supply, Reduce/ Enlarge, Original Type, Image Quality Settings, Margin Shift, Edge Erase, Original Orientation, 2 Sided Copy, and Multiple-Up. The first Feature Defaults screen is illustrated in Figure 13 Because these procedures are very similar, use the basic procedure that follows to set new...
  • Page 46: Basic Procedure For Setting Feature Defaults

    Basic procedure for setting Feature Defaults On the Tools screen, touch the Feature Defaults icon to display the Feature Defaults screen, as illustrated in Figure 14. Review feature default items and their current settings. KEY POINT: There are multiple screens or pages for Feature Defaults.
  • Page 47: Paper Supply

    Paper Supply This option allows you to designate the default paper tray. Selecting Auto (Figure 15) enables the copier/printer to determine the paper tray to use based on the size of the original document. Reduce/Enlarge This option allows you to designate the default reduction or enlargement.
  • Page 48: Original Type

    Original Type This option allows you to set the original type for the majority of the original documents you will be copying or printing. Based on your selection, the copier/printer automatically makes fine adjustments to optimize the copy sharpness based on the type of original selected. As illustrated in Figure 17, original types include: •...
  • Page 49: Photo Type - Photo & Text

    Photo Type – Photo & Text Photo Type–Photo & Text is the best selection for original documents that contain pictures and printed text, such as magazines or professional journals with pictures and text. Output copies are made using the sharpness and density levels that combine the best levels for picture, chart, and text areas to provide optimum image quality.
  • Page 50: Photo Type - Photo Type

    Photo Type – Photo Type The Photo Type–Photo Type option is the best selection for photographs, lithographs, or graphics that contain a variety of pastel colors. This option provides the following advantages: • The most accurate color and density copy for continuous tone documents that contain a wide range of densities from very dark to very light images...
  • Page 51: Text Type

    Text Type The Text Type option is the best selection for documents composed of fine line characters or other high contrast documents with bright, dense colors. For documents in which priority is given to the text, this selection produces the clearest output text.
  • Page 52: Lighten/Darken

    Lighten/Darken The Lighten/Darken feature enables you to adjust the overall lightness or darkness (density) of the output copy. Select darker settings for light originals and light settings for dark originals, as illustrated in Figure 21. Selecting Auto Contrast enables the copier/printer to determine the lightness or darkness to use based on its scan of the original document.
  • Page 53: Color Shift

    Color Shift This option allows you to shift the output color from blue (coolest) to red (warmest), as illustrated in Figure 23. If you select a shift toward red (a warm color), the red colors shift towards the yellow hue, the green colors towards the cyan hue, and the blue colors towards the magenta hue.
  • Page 54: Variable Color Balance (Yellow, Magenta, Cyan, Black)

    Variable Color Balance (Yellow, Magenta, Cyan, Black) These options allow you to adjust the default levels of all four process colors (Yellow, Magenta, Cyan, and Black) for areas of high, medium, and low density on the copies. Three higher settings, three lower settings, and the normal (medium) settings are available for each density level of each color, as illustrated in Figure 25.
  • Page 55: Sharpness

    Sharpness The Sharpness option allows you to adjust the amount of image edge definition on the copies. NOTE: For optimum sharpness, select the correct Original Type in the Image Quality tab. Use the Sharp levels (Figure 26) to increase the amount of edge definition for original documents such as maps, line art, or graphics that have crisp lines.
  • Page 56: Margin Shifts For Side 1 And Side 2

    Margin Shifts for Side 1 and Side 2 This option controls the default Margin Shift. You can set separate defaults for Side 1 and Side 2 images on the output copy. You can set the following options: • No Shift •...
  • Page 57: Corner Shift

    Corner Shift Use this option if you selected the Corner Shift option for Margin Shifts for either Side 1 or Side 2. Touch the desired corner shift position (Figure 27) and then touch Save to return to the Feature Defaults screen. Variable Shift Use this option, illustrated in Figure 28, if you selected the Variable Shift option for Margin...
  • Page 58: Edge Erase

    Edge Erase This option allows you to set the Edge Erase default to eliminate the shadows that are caused by the document edges during the copying process. This feature offers two options, as illustrated in Figure 29: • No Erase — Uses 2 mm default •...
  • Page 59: Original Orientation

    Original Orientation This option allows you to indicate the position of most original documents on the Document Glass, as illustrated in Figure 30. An original document may be placed with its image upright or with the top of its image positioned towards the side. The diagrams on this screen illustrate the correct positioning of documents on the Document Glass.
  • Page 60: Multiple-Up

    Multiple-Up The Multiple-Up feature (Figure 33) enables you to specify whether 1, 2, 4, or 8 images from multiple originals are copied onto a single page. Each image is centered in its space. If you select 2 Pages Up, use the 2 Pages Up Copy Layout feature described below.
  • Page 61: Machine Set-Up

    Machine Set-up Use these settings to limit the number of copy sets and to disable/enable Auto Power Off Prohibition. KEY POINT: If Auto Power Off Prohibition is enabled, use the Timeouts feature to set the number of minutes required before the copier/ printer powers off.
  • Page 62 Perform one of the following: • On the Copy Quantity Limit screen (Figure 37), use the numeric keypad to enter the maximum number (1—999) of copies/sets allowed. • On the Auto Power Off screen (Figure 38), touch either the Enabled or Disabled button. Touch Save to display the Machine Set-up screen.
  • Page 63: Audio Tones

    Audio Tones You can change the Audio Tones settings for the following options: • Selection Tone • Conflict Tone • Control Panel Input Tone • Machine Ready Tone • End of Job Tone • Fault Tone You can turn the Control Panel Input Tone on or off.
  • Page 64 Perform one of the following: • For the Control Panel Input Tone (Figure 40), touch No Tone or Tone. • For other tones (Figure 41), touch No Tone, Softer, Normal, or Louder. Touch Save to display the Audio Tones screen. If necessary, repeat steps 2 through 4 for other tones.
  • Page 65: Customize Screens

    Customize Screens The Customize Screens feature enables you to set two paper trays and two reduction/ enlargement values to display on the Basic Copying tab. On the Tools screen, touch the Customize Screens icon to display the Customize Screens screen, as illustrated in Figure 42. Touch the Basic Copying Presets button to display the Basic Copying Presets screen, as illustrated in Figure 43.
  • Page 66 Perform one of the following: • If you selected a Preset Paper Selection option, touch the desired tray icon on the Preset Paper Selection screen (Figure 44). The copier/printer illustration highlights your selection. • If you selected a Reduce/Enlarge Preset option, touch the desired reduction/ enlargement percentage button on the Preset Reduce/Enlarge Selection screen (Figure 45).
  • Page 67: System Image Quality

    System Image Quality This feature enables you to control a number of system image quality options. With the Image Recognition screen, you can adjust the following options: • Text & Photo Recognition for text and photo separation levels • Auto Color Recognition for black/white and color separation levels •...
  • Page 68: Adjusting Image Recognition Settings

    Adjusting Image Recognition settings On the Tools screen, touch the System Image Quality icon to display the System Image Quality screen, as illustrated in Figure 46. Touch the Image Recognition icon to display the Image Recognition screen, as illustrated in Figure 47.
  • Page 69 Perform one of the following: • Touch the box that indicates the appropriate image quality level setting for Text & Photo, as illustrated in Figure 48. • Touch the box that indicates the appropriate image quality level setting for Auto Color Recognition, as illustrated in Figure 49.
  • Page 70: Auto Screening Adjust

    Auto Screening Adjust On the Tools screen, touch the System Image Quality icon to display the System Image Quality screen. Touch the Auto Screening Adjust icon to display the Auto Screening Adjust screen, as illustrated in Figure 52. TOOLS MODE Figure 52: Auto Screening Adjust screen 3–34 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 71 Perform one of the following: • Touch the Halftone Screen icon to access the Halftone Screen, as illustrated in Figure 53. Touch the appropriate setting and touch Save to return to the Auto Screening Adjust screen. • Touch Print Test Original to print a sample of the settings.
  • Page 72: Machine Timeouts

    Machine Timeouts The Machine Timeouts feature allows you to change the length of time the copier/printer waits before returning to the default settings after a job is complete or only partially programmed, entering Power Saver mode, powering off, or exiting System Administration mode.
  • Page 73 Perform one of the following: • Use the up and down arrows (Figure 55) to increase or decrease the desired time before returning to the default settings after a job is complete or only partially programmed, entering Low Power mode, powering off, or exiting System Administration mode.
  • Page 74: Reduce/Enlarge Defaults

    Reduce/Enlarge Defaults Selecting values on the Reduce / Enlarge Presets screen enables you to specify six standard reduction/enlargement percentages to display as defaults on the Reduce/Enlarge screen. On the Tools screen, touch the Reduce/Enlarge Defaults icon to display the Reduce/Enlarge Presets screen, as illustrated in Figure 56.
  • Page 75 Touch the icon with the desired reduction/ enlargement percentage, as illustrated in Figure 57. Touch Save to display the Reduce/Enlarge Presets screen. If necessary, repeat steps 2 through 4 for other reduction/enlargement items. Touch Close to display the Tools screen. DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE Figure 57: Sample Preset screen 3–39...
  • Page 76: Change Tools Access Number

    Change Tools Access Number Access numbers (sometimes called passwords) are used to ensure that unauthorized individuals do not have access to System Administration Tools. For maximum security, set your Access Number to a number other than the default (11111), and change it periodically (for example, quarterly).
  • Page 77: Original Size Presets

    Original Size Presets Selecting values on the Original Size Presets screen enables you to specify eleven sizes to display to users as preset defaults on the Original Size screen. On the Tools screen, touch the Original Size Presets icon to display the Original Size Presets screen, as illustrated in Figure 59.
  • Page 78 Perform one of the following: • Touch the International Sizes button and touch one of the displayed international sizes • Touch the Inch Sizes button and touch one of the standard US sizes (Figure 60) • Touch the Variable Size button. Use the right and left arrows to set the X dimensions and the up and down arrows to set the Y dimensions for a customized preset original...
  • Page 79: Maintenance

    Problems that cannot be solved by the operator need to be referred to the Xerox service representative. Use the procedure, “Calling For Service,” in this chapter when it becomes necessary to request a service call.
  • Page 80: Cleaning The Touch Screen

    Wipe the Touch Screen with a clean, lint-free cloth. CAUTION:To avoid damage to the Touch Screen system, do not use any Xerox or Xerox Europe cleaner, water, or any commercial cleaner on the Touch Screen or on the hard button Control Panel, as illustrated in Figure 1.
  • Page 81: Cleaning The Document Glass

    Slightly dampen a clean lint-free cloth (Figure 2) with a small amount of Xerox or Xerox Europe Lens and Mirror Cleaner or a glass cleaner that is not abrasive, such as Windex or Glass Plus.
  • Page 82: Cleaning The Document Glass Cover

    Cleaning the Document Glass Cover Lift the Document Glass Cover. Slightly dampen a clean, lint-free cloth with a small amount of Film Remover. Wipe the underside of the Document Glass Cover until it is clean and dry, as illustrated in Figure 4. If Film Remover gets on the Document Glass, perform the procedure for cleaning the Document Glass.
  • Page 83: Cleaning The Edit Pad

    If your copier/printer is equipped with an Edit Pad, clean the Edit Pad as necessary. Slightly dampen a clean, dry, lint-free cloth with a small amount of Xerox or Xerox Europe Lens and Mirror Cleaner. Lift the Clear Plastic Overlay and wipe the top surface of the Edit Pad until it is clean and dry, as illustrated in Figure 5.
  • Page 84: Supply Replacement

    Supply replacement Replacing the Dry Ink Cartridge When a message is displayed to replace a Dry Ink Cartridge (Figure 7), follow the instructions provided here in addition to those on the labels surrounding the cartridges and affixed to the copier/printer. CAUTION:To prevent dry ink spillage, remove the Dry Ink Cartridge only when the “Cartridge is Empty"...
  • Page 85 Remove the empty cartridge by rotating it counterclockwise until the large dot on the cartridge is aligned with the small dot on the copier/printer, as illustrated in Figure 9. Pull the cartridge completely out of the copier/ printer, as illustrated in Figure 10. Dispose of the cartridge according to local regulations.
  • Page 86 Align the arrow on the cartridge with the raised arrow at the top of the opening, and slide the cartridge into the copier/printer, as illustrated in Figure 12. Rotate the cartridge clockwise until the dot on the cartridge is aligned with the dot on the copier/ printer and the arrows on the cartridge are horizontal, as illustrated in Figure 13 Close the Front Door of the copier/printer.
  • Page 87: Replacing The Dry Ink Waste Container

    Replacing the Dry Ink Waste Container When a message is displayed to replace a Dry Ink Waste Container (Figure 14), follow the instructions provided on this page in addition to those on the labels surrounding the Dry Ink Waste Container and affixed to the copier/printer. CAUTION:To prevent spilling dry ink, remove the Dry Ink Waste Container only when the “Dry Ink Waste Container is Full"...
  • Page 88 Grasp the Dry Ink Waste Container with your right hand, as illustrated in Figure 16, and pull the Dry Ink Waste Container completely out of the copier/ printer. Place the Dry Ink Waste Container in a plastic bag, as illustrated in Figure 17, and dispose of the used container according to local regulations.
  • Page 89 Align the new Dry Ink Waste Container with the arrow on the copier/printer, and slide the Dry Ink Waste Container into the copier/printer, as illustrated in Figure 19. Close the Front Door of the copier/printer. Remove the sheets of paper on the floor under the Dry Ink Waste Container, and dispose of the sheets according to local regulations.
  • Page 90: Replacing The Developer Waste Container

    Replacing the Developer Waste Container When a message is displayed to replace a Developer Waste Container, also known as the Trickle Bottle, follow the instructions provided on this page in addition to those on the labels surrounding the Developer Waste Container and affixed to the copier/printer.
  • Page 91 Grasp the Developer Waste Container with your right hand. Pull the Developer Waste Container completely out of the copier/printer, as illustrated in Figure 21. Remove the gold cap from the front of the used Developer Waste Container, as illustrated in Figure 22.
  • Page 92 Place the used Developer Waste Container in a plastic bag, as illustrated in Figure 24, and dispose of it according to local regulations. Remove the new Developer Ink Waste Container from the box and bag, as illustrated in Figure 25. Align the new Developer Waste Container with the arrow on the copier/printer, then slide the Developer Waste Container into the copier/printer,...
  • Page 93: Replacing The Copy/Print Cartridge

    Replacing the Copy/Print Cartridge When a message is displayed to replace a Copy/ Print Cartridge (Figure 27), follow the instructions provided on this page in addition to those on the labels surrounding the Copy/Print Cartridge and affixed to the copier/printer. CAUTION:To prevent any damage to the new Copy/Print Cartridge, remove the Copy/Print Cartridge only when the “Replace the Copy/Print...
  • Page 94 Open the Front Door of the copier/printer. Rotate the Copy/Print Cartridge gold latch release (area B) counterclockwise to its unlocked position, as illustrated in Figure 28 and Figure 29. NOTE: The “B” pictured on the release in Figure 28 is actually on the cartridge. MAINTENANCE Figure 28: The gold latch release (B) Figure 29: Unlocking the Copy/Print Cartridge...
  • Page 95 Grasp the Copy/Print Cartridge gold handle release with your right hand and push up to release the latch, as illustrated in Figure 30. Pull the cartridge out slowly until the strap on top of the Copy/Print Cartridge is visible. Grasp the strap with your left hand and remove the cartridge completely out of the copier/printer, as illustrated in Figure 30.
  • Page 96 Figure 33. Close the Front Door of the copier/printer. Place the old Copy/Print Cartridge in the box that contained the new cartridge and return it to Xerox according to the instructions on the box. MAINTENANCE Figure 32: Inserting the new...
  • Page 97: Replacing The Fuser Oil Cartridge

    Replacing the Fuser Oil Cartridge When a message is displayed to replace the Fuser Oil, follow the instructions provided on this page in addition to those on the labels surrounding the Fuser Oil area (Figure 34) and affixed to the copier/printer. WARNING: The fuser can be very hot.
  • Page 98 Grasp the Paper Path Module and firmly pull the module out of the copier/printer until it is fully open, as illustrated in Figure 35. Locate the Fuser Oil Cartridge in the front of the Paper Path Module (area D). Lift the Fuser Oil Cartridge straight up off the module, as illustrated in Figure 36.
  • Page 99 WARNING: Do not place the fuser oil cartridge on the copier/printer. If any fuser oil is spilled on the copier/printer, thoroughly clean it. Place the old cartridge in a plastic bag, as illustrated in Figure 37, and dispose of it according to local regulations.
  • Page 100 Remove the cap at the end of the Fuser Oil Cartridge, as illustrated in Figure 39. Align the cartridge in the proper position on the Paper Path Module. Press it carefully into place, as illustrated in Figure 40. Grasp the Paper Path Module and firmly push the module into the copier/printer.
  • Page 101 Rotate the Paper Path Module Handle counterclockwise, to the up position, until it is in a locked position. Close the Front Door of the copier/printer. Remove the sheets of paper on the floor under the Paper Path Module and dispose of the sheets according to local regulations.
  • Page 102: Replacing The Cleaning Web

    Replacing the Cleaning Web When a message is displayed to replace the Cleaning Web (Figure 41), follow the instructions provided on this page in addition to those on the labels near the Cleaning Web affixed to the copier/ printer. WARNING: The fuser can be very hot. To avoid personal injury, do not touch any components other than those indicated in the following proce- dure.
  • Page 103 WARNING: The fuser can be very hot. To avoid personal injury, wait at least 20 minutes before performing the next step to allow the fuser to cool. Do not touch any component other than those indicated in the following procedure. Press down on the Front and Rear Release buttons on the top of the fuser assembly, as illustrated in Figure 44, to unlatch the Cleaning...
  • Page 104 Remove the new Cleaning Web from the box. Align the front and rear arrows of the new Cleaning Web with the front and rear arrows on the right side of the fuser, as illustrated in Figure 46. Rest the Cleaning Web on the black brackets and gently push the top of the new Cleaning Web into place, as illustrated in Figure 47.
  • Page 105 Calling for Service There may be times when you will not be able to correct a copier/printer problem. When this happens, you should call for service. Follow the instructions below before calling for service. Be prepared to provide a complete description of the problem to the service operator.
  • Page 106 Record the displayed Fault Codes. Record the Machine Serial Number from the label on the inside lower left cover of the copier/printer, as illustrated in Figure 48. If copy quality is a problem, take a copy sample to the telephone with you to help you describe the problem or to assist you when answering the questions from the service operator about the defects.
  • Page 107: Ordering Supplies

    Call the appropriate number listed below for consumable supplies: Canada (English) 1-800-668-0199 Canada (French) Europe: Latin America: Give the representative the following information: • Your Xerox Customer Number (in the format X-XXX-XXX-XXXX) _______________________________ • Your Model Number: DocuColor 12 ____________________ DocuColor 12 with External Digital Front...
  • Page 108: Supplies To Keep On Hand

    Fuser Oil Cartridge 8R7975 Dry Ink Waste Container 8R7976 Developer Waste Container 8R7977 Cleaning Web 8R7980 Copy/Print 13R557 Cartridge (FSMA) Copy/Print 13R558 Cartridge (T&M) 4–30 Xerox Xerox Canada Europe 43P81 8R9017B 19P3025 19P3025 43P45 8R90176 5R616 5R90241 5R617 5R90242 5R618...
  • Page 109: Recommended Papers And Transparencies

    DocuColor 12, refer to the Recommended Materials for the DocuColor 12 . This list is available on the Xerox web site and will be updated periodically. Contact your Xerox representative for additional details.
  • Page 110 MAINTENANCE 4–32 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE...
  • Page 112 Prepared by: Xerox Corporation Multinational Customer and Service Education 780 Salt Road Webster, New York 14580 701P99663...

This manual is also suitable for:

Docucolor 12